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Business Administrator Job Description: Top Duties and Requirements

Edited by Indeed Employer Content Team
Last updated October 8, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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7 min read

Business Administrators, or Operation Managers, preside over the day-to-day operations of an organization. They evaluate the company’s sales and profit reports, oversee the overall daily operations of different departments, and facilitate training programs for employees.

Business Administrator duties and responsibilities

Business Administrators are in charge of improving efficiency and reducing material wastes in manufacturing firms. They are also in charge of the overall managerial functions of the company, which include: planning, organizing, controlling, staffing, and directing the business operations. Other duties and responsibilities of a Business Administrator include:

  • Keeping records and preparing reports on the operation of the business
  • Establishing and carrying out different operational policies, goals, and procedures
  • Managing the general activities that are related to making products and providing services
  • Serving as the interlink between the Executive officers, employees, and the customers
  • Overseeing and managing business finances and budget activities
  • Directing and managing the company’s products marketing and promotion
  • Collaborate with the HR department to meet workers need and improve efficiency
  • Research and introduce new ways to improve on existing business models through technology

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Business Administrator Job Description Examples:

Example 1

We are seeking a Business Administrator to join our growing business. The ideal candidate is a self-starter with great communication skills and a minimum of 5 years related experience.

This position reports to the Vice President of Operations. The ideal candidate will have a high level of attention to detail, flexibility, and a strong willingness to learn. The ability to adapt to change and operate within a dynamic environment is essential. Strong written and verbal communication skills and the ability to manage confidential information discretely is essential.

The Business Administrator helps ensure the smooth running of our day-to-day business and provides employees with the proper support to work efficiently.

What you’ll be doing day to day:

· Provide clerical and administrative support for the smooth day to day operations of the business

· Contract Management and Bookkeeping

· Scheduling and maintaining calendars

· Assist with Human Resources

· Assist with Processing Payroll

· Organizing and maintaining contracts and files

· Other administrative duties as the business requires

Benefits of working at Uzado:

· Fully remote work with periodic onsite events/meetings

· A competitive salary

· Unlimited PTO

· Extended healthcare Type: Full-time

Example 2

Reporting to the Store Manager, the Retail Business Administrator is responsible for customer relations, retail sales support, accounts receivable, and administrative duties which include, but are not limited to:

  • Cheerfully greeting customers as they enter and exit the store, answering the phone and directing callers to the appropriate member of staff, taking messages, and providing customer service
  • Tracking walk-in customers and managing traffic counts
  • Set up warranty and extended warranty service calls for customers and escalate any heightened cases to the General Manager or Assistant General Manager as needed
  • Call all customers on the next day delivery routing to confirm their delivery
  • Retail Sales Support
  • On an as needed basis, create invoices & credits
  • Submit customer invoices to the warehouse for pickups
  • Verify delivery invoices 48 hours prior to deliver
  • Receive and distribute incoming mail as needed
  • Prepare and ship the weekly mailbag
  • Complete supplies order
  • Print POP & weekly price tags
  • Submit routing to the delivery company

Required Knowledge, Skills & Abilities
  • Strong communication skills (oral and written)
  • Ability to multitask and manage competing priorities
  • Fast and accurate data entry skills with strong attention to detail
  • Ability to work and think independently and establish priorities without constant direct supervision
  • Expert process facilitation, problem-solving, and conflict resolution skills
  • Ability to grasp new concepts quickly and efficiently
  • Ability to adhere to company policies and procedures and to take accountability for decisions, actions, and results

Qualifications
  • Minimum of 1-year customer service experience
  • Experience using Microsoft Outlook, MS Word, and Excel
  • Detail-oriented, organized, skilled at multi-tasking, and able to work independently

Location: 2600 Acland Road, Kelowna, BC V1X 7J3

Job Type: Part-time

Salary: $18.00-$20.00 per hour

Schedule:
  • 8 hour Weekend

Example 3

About us

We are professional and agile.

Our work environment includes:
  • Modern office setting
  • Relaxed atmosphere
  • Flexible working hours
  • Work-from-home days
  • Casual work attire
  • Company perks

Job Overview:

We are seeking a highly organized and detail-oriented individual to join our team as a Business Administrator. As a Business Administrator, you will play a crucial role in ensuring the smooth operation of our office and providing administrative support to our team. This is a full-time position.

Duties:

- Perform general clerical duties, including answering phone calls, responding to emails, and managing correspondence

- Maintain and organize office files and documents

- Assist with scheduling appointments and managing calendars

- Provide administrative support to various departments within the organization

- Handle financial tasks such as invoicing, billing, and bookkeeping using QuickBooks

- Assist with payroll processing and maintaining employee records

- Coordinate meetings, conferences, and events

- Conduct research and compile data as needed

- Assist with special projects as assigned

Qualifications:

- Previous experience in an administrative or clerical role is required.

- Proficient computer skills, including knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to learn new software systems quickly

- Excellent organizational skills with the ability to prioritize tasks effectively

- Strong attention to detail and accuracy in work

- Excellent written and verbal communication skills

- Professional phone etiquette and customer service skills

- Ability to work independently with minimal supervision

Please note that all positions at our company are paid positions.

Job Types: Full-time, Permanent

Pay: $65,000.00-$95,000.00 per year

Benefits:
  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Work from home
Flexible Language Requirement:
  • French not required
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus pay



Education:
  • Bachelor's Degree (preferred)

Experience:
  • Administrative experience: 5 years (required)
  • Construction/Contractor Administration Financial Workflows: 3 years Location: Hybrid remote in Surrey, BC V3S 2B9

Example 4

Bookkeeper/Business Administrator

TechWyse Internet Marketing is a full service digital marketing agency that has been a leader in the Canadian market since its inception in 2001.

TechWyse fosters an environment of ONE TEAM. We encourage the free flow of ideas, creativity and individual empowerment while working as an integrated team - nurturing personal growth while focusing collectively on company growth.

Bookkeeper/Business Administrator

We are in need of a leader to help run all office and accounting tasks. This includes continuing with or building new processes and using your experience to make our office run as smoothly as possible.

The position is perfect for the individual that is looking for a challenging and rewarding career in a fun, fast-paced, vibrant advertising agency atmosphere.

Responsibilities

  • Completion of all bookkeeping functions using Quickbooks
  • Completion of all government returns including HST returns, government remittances & ROE’s
  • Completing bi-monthly Payroll using Quickbooks, Rise payment software
  • Use of Freshbooks for all invoicing and credit card payments
  • Full cycle Payables/Receivables
  • Developing strategic planning deliverables & forecasts for both revenue and payables
  • Interface with management team members to aid and ensure all targets are being met
  • Assist the CEO with ongoing business administration tasks
  • Interface with existing accountant firm to complete annual year-end statements
  • Bringer of smiles to a friendly, vibrant company staff
  • Aid in ongoing office management tasks for a vibrant advertising staff

Skills Include:

  • 4+ years of bookkeeping experience
  • Experience with Financial Software (Quickbooks/Freshbooks/Rise Payroll etc),
  • Excellent accounting and analytical skills including journal entry, audit, GL, AR, AP,
  • Experience with various government remittance forms & payroll
  • Experience with Microsoft Office and Google Suite and spreadsheet creation
  • Experience with and affinity for process development, improvement and implementation
  • Experience with financial planning and reporting is a plus.
  • Impeccable organizational, interpersonal and communications skills
  • Task driven & execution focused
  • Fluent written and verbal english communication
  • Proven ability to thrive in a fast paced environment with strong, attention to detail

Job Type: Full-time

Salary: $50,000.00-$65,000.00 per year

Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Tuition reimbursement
  • Vision care
  • Wellness program
Schedule:
  • Monday to Friday



Ability to commute/relocate:
  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:
  • Office Management: 3 years (required)
  • Bookkeeping: 4 years (required)
  • Fast-Paced Agency environment: 2 years Location: In person

Example 5

Join Our Team at Coast Appliances: Retail Business Administrator


Coast Appliances presents an exciting opportunity for individuals seeking a fulfilling career in a dynamic and progressive environment. As a forward-thinking organization, we invest not only in technology and processes but most crucially in our dynamic team. With a nationwide presence in Canada, we are committed to nurturing our team members as we continue to expand our business.


Position: Retail Business Administrator
Term: Covering Maternity Leave - max: 16 month term
Reporting To: Store Manager


As the Retail Business Administrator, you will play a pivotal role in maintaining customer relations, providing vital retail sales support, managing accounts receivable, and performing essential administrative tasks. This position requires a high level of professionalism, excellent communication skills, and meticulous attention to detail. Your responsibilities will include, but are not limited to:

  • Warmly welcoming customers upon entry and exit, promptly answering telephone inquiries, directing calls to the appropriate personnel, taking accurate messages, and delivering exceptional customer service.
  • Monitoring and tracking foot traffic within the store, ensuring accurate records of customer visits.
  • Initiating warranty and extended warranty service calls for customers, and escalating complex cases to the General Manager or Assistant General Manager as necessary.
  • Confirming scheduled deliveries with customers included in the next day's routing.
  • Providing indispensable support to retail sales operations.
  • Generating invoices and credits on an as-needed basis.
  • Coordinating customer invoice submissions for warehouse pickups.
  • Reviewing delivery invoices 48 hours prior to scheduled deliveries.
  • Managing incoming mail and distributing it as required.
  • Preparing and dispatching the weekly mailbag.
  • Managing supplies inventory and placing orders as needed.
  • Printing point-of-purchase materials and weekly price tags.
  • Coordinating delivery routing with the delivery company.
Qualifications and Skills
The successful candidate will possess:

  • A minimum of 1-year experience in customer service.
  • Proficiency in Microsoft Outlook, MS Word, and Excel.
  • Exceptional organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
  • Strong written and verbal communication skills.
  • Capacity to manage competing priorities and multitask effectively.
  • Accurate and swift data entry skills with unwavering attention to detail.
  • Self-motivation and the ability to work independently and make decisions confidently.
  • Proficiency in facilitating processes, adept problem-solving capabilities, and effective conflict resolution skills.
  • Quick and efficient grasp of new concepts.
  • Commitment to adhering to company policies, procedures, and accountability for decisions, actions, and outcomes.
Join Us and Progress in Your Career!
We extend our gratitude to all applicants for their interest. Kindly note that only individuals under consideration will receive further communication.
At Coast, we are staunch supporters of Equal Employment Opportunity. Our commitment to diversity drives us to create an inclusive work environment. Employment decisions are based on merit and business requirements, devoid of bias related to race, color, creed, age, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth, or any other legally protected classification. We offer reasonable accommodations for qualified individuals with disabilities upon request. This Equal Employment Opportunity policy extends across all our practices.

Location: 2333 Victoria Avenue East, Regina, Saskatchewan S4N 1K5

Job Types: Full-time, $16.00-$17.00 per hour

Example 6

Summary

Hannafin Automation & Industrial Controls is an expanding business in the city of Belleville, seeking a full-time Business Administrator with a focus on finance for a minimum of 40hrs/week, Monday through Friday. This position is being offered as a fixed term contact, coverage for maternity leave , 12-18 months.

Our Projects:

As a HAIC employee, you will be part of a team that specializes in creating one-of-a-kind solutions for clients. We find solutions for client’s process needs and are relied on to solve the issues that have not been solved.

We are fortunate to be system integrators to a wide range of industries such as automotive, food and beverage, pharmaceutical, feminine care etc.

Our office, conveniently located off the 401, has undergone extensive renovations which includes the addition of our Design and Innovation center. This space gives you access to our in-house resources to test and evaluate the potential success of an idea.

Responsibilities

Perform all tasks independently as sole administrator of the business as follows:

Bookkeeping

  • Monthly Reconciliation (Bank Statements, expense accounts, payables, G/L Adjustments etc.)
  • Accounts Payable Reconciliation (Reconciling purchase orders with invoices, processing invoices & issuing payments / remittance reports)
  • Accounts Receivable (Invoice clients, provide project summaries & customer service reports & invoice follow-up)
  • Government Remittances (Monthly Source Deductions & quarterly GST)
  • Monthly & Quarterly Reporting (Financial statements, cash management & forecasting)

Project Coordination

  • In coordination with Project Manager, maintain resource schedules for all projects
  • Conduct weekly project meetings with resources to follow up on project status
  • Monthly project reporting to director and Project Manager (Project status, budget, and project forecasting*)*
  • Assist Director / Project Manager with estimate creation & follow up
  • Generate projects, purchase orders, add new clients into database
  • Arrange & attend monthly forecasting meetings with clients
  • Parts Management: Issue purchase orders, supplier follow-ups & parts log

Human Resources / Payroll

  • Recruiting Process: Develop/upload job postings, review resumes, schedule interviews, contact references, ensure onboarding documentation is complete
  • Approve/enter employees’ timecards, make corrections, generate pay stubs, submit payroll to bank for processing
  • Reimburse employees for expenses such as personal development, boot allowance, travel, etc.
  • Administer employee benefits through Manulife
  • Remit GRSP payments
  • Provide T4s and annual tax forms to employees
  • Update employees’ wages and vacation rates as needed
  • Submit Record of Employment (ROEs) as needed

Administrative Duties

  • LinkedIn Postings
  • Review contracts
  • Complete/submit credit applications
  • Order safety equipment and office supplies for staff/maintain inventory
  • Register staff for training, coordinate travel arrangements
  • Apply for funding grants
  • Create/edit company templates, procedures and policies (such as Employee Handbook, Letters of Employment, and any additional documents as requested)
  • Complete other tasks as needed

Experience:

  • College or university degree/diploma in Business Administration / Accounting
  • 3+ years of experience as Bookkeeper or Administrative Assistant in a small to medium sized business
  • Experience in Sage 50 and in a customer-oriented environment considered an asset

Personal Attributes:

  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy in data entry and proofreading
  • Flexible, self-starter, logical thinker
  • Proven ability to multi-task, prioritize and work efficiently
  • Maintains positive relationship with all personality types (clients and coworkers) even during difficult situations

Many aspects of this position are highly confidential. The ideal candidate would need to demonstrate professionalism in the workplace.

If you are a motivated individual with strong administrative skills, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. We thank all candidates for their interest; however, only those being considered for an interview will be contacted.

Job Types: Full-time, Fixed term contract
Contract length: 12-18 months

Salary: From $23.00 per hour

Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime



Ability to commute/relocate:
  • Belleville, ON K8N 4Z6: reliably commute or plan to relocate before starting work (required)

Experience:
  • Administrative experience: 3 years (required)


Work Location: In person


Application deadline: start date: 2023-10-10
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does a Business Administrator do?

Business Administrators are essential workers in businesses. They are usually the overall general manager of a company. They direct the day-to-day duties and supervise the operations of all departments. They also ensure that employees meet their daily, weekly, and monthly goals. Their responsibilities include the implementation of new policies and operation guidelines for the company. They work for educational, corporate, nonprofit, and government institutions.

Business Administrator skills and qualifications

As the general manager of the company, Business Administrators should have a general understanding of their industry and knowledge of every department in the company. Good interpersonal relationships, the ability to communicate effectively, and good listening skills are essential skills required of every Business Administrators. Other skills to qualify for this position include:

  • Problem assessment and problem-solving skills
  • General knowledge of business practices and laws
  • Strong negotiation and decision-making skills
  • Strong aptitude for mathematics and technology
  • Excellent customer relation skills
  • Strong leadership and management skills
  • Excellent planning and organization skills
  • Familiarity with business management procedures and basic accounting

Business Administrator experience requirements

As a managerial role, Business Administrators should have several years of experience in different departments like marketing, finance, accounting, human resources, and administrations. Depending on personal preference, some people may have experience in all departments or specializes in a few departments. Knowledge in the industry is also essential. A qualified candidate should have a minimum of five years of experience in their industry of choice, either working in corporate, government, or nonprofit organizations.

Business Administrator education and training requirements

The minimum requirement for this position is a Bachelor’s degree in Business, Accounting, Finance, Economics, Management, or related fields. Depending on the duties required of the candidate, some employers required candidates to have a Master’s or Doctorate in Business or Management. Although there is generally on the job training for this position, prospective candidates should also have previous experience working in low-level managerial roles. Furthermore, depending on some provincial requirements, some candidates may need to be certified before working on some administrative tasks.

Business Administrator salary expectations

According to Indeed Salaries, the average salary for a Business Administrator is $18.76 per hour in Canada. However, salaries may be dependent on the location, experience, and company.

Job description samples for similar positions

If a Business Administrator job description is not quite what you are looking for, below is a list of some others you should check out:

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Business Administrator job description FAQs

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