What does a Bank Teller do?
A Bank Teller can make transactions quickly and efficiently while avoiding errors and provides customers with skilled and friendly service. Some Bank Tellers serve drive-thru customers, and others have walk-in clients. When clients cash cheques or make withdrawals, Bank Tellers ensure the customer has money to cover the transaction. They also let people know if there is a waiting or holding period to verify cheques or make a transfer. Bank Tellers also answer calls from customers with questions, and they communicate with other branches and departments when needed.
Bank Teller skills and qualifications
Successful Bank Tellers are friendly, polite, and professional. They can work with many different people while adapting quickly to unexpected events. They also make transactions quick and easy for customers. Top skills and qualifications for Bank Tellers include:
- Outstanding customer service skills
- Excellent written and verbal communication skills
- Good organization, time management, and attention to detail
- Knowledge of banking laws and regulations, and products and services the bank offers
- Understanding of math, how interest rates work, and how the bank calculates any charges or fees
- Ability to use computers to enter customer data and write reports
Bank Teller experience requirements
Ideal Bank Teller candidates will have some experience in a similar job, but it’s not usually required. Bank Teller candidates should also have customer service experience in any industry, but an ideal candidate will have direct experience in finance or banking. For positions where the Bank Teller will have to interact with clients who have more complex financial needs, candidates will need to have proven experience working in a role with these types of clients.
Bank Teller education and training requirements
Bank Teller jobs usually require a secondary school diploma or GED, though you may prefer candidates with an associate’s degree or a bachelor’s degree. On-the-job training and continuing education are normally required to make sure that Bank Tellers follow financial regulations and give accurate information to customers.
Bank Teller salary expectations
According to Indeed Salaries, the average salary for a Bank Teller in Canada is $37,432 per year. Individual pay levels vary depending on experience, education levels, the company, and the location.
Job description samples for similar positions
If a Bank Teller isn’t exactly what your business is searching for, some similar job description samples include: