What does a Stocker do?
A Stocker is responsible for ensuring shelves in the store are filled and neatly arranged. They verify what items need to be ordered or liquidated, and they also complete other clerical tasks around the store. They may help customers find items, order more inventory as necessary, keep track of inventory, and complete transactions for each customer in the store. A Stocker is also able to let customers know when out of stock items will be available and deal with other related customer service needs.
Stocker skills and qualifications
A good Stocker is capable of multi-tasking to keep the store running smoothly. Some skills and qualifications that make for a good Stocker candidate in most industries include:
- Excellent organizational skills
- Ability to keep track of inventory and manage reports
- Excellent customer service skills
- Ability to handle stress and work under pressure
- Strong attention to detail
- Ability to lift and pack merchandise
- Ability to work independently
- In-depth knowledge of the merchandise
Stocker experience requirements
For Stocker candidates, previous experience in the role is ideal, but not essential. This is because most of the aspects of the job can be learned in the role. Candidates with any retail experience in sales, distribution, or as a Stock Assistant can be considered an asset to this position.
Stocker education and training requirements
Stocker candidates should generally have a high school diploma. Otherwise, there are no additional education or training requirements for the position in Canada. If the role is in a warehouse, candidates must have experience with working in a warehouse, and ideally will know how to operate a forklift, electric pallet jack, and other warehousing tools. Candidates must have suitable licences to use these tools and vehicles.
Stocker salary expectations
According to Indeed Salaries, the average Stocker pay in Canada is $16.57 per hour. Rates may vary by geographical location, industry and size of establishment, and level of experience.
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