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Stocker Job Description: Top Duties and Requirements

A Stocker, or Stockroom Clerk, is responsible for keeping a good general upkeep of the location where they work. Their main duties include stocking shelves with merchandise, rotating items and arranging them neatly, and operating the cash register to fill orders.

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Stocker duties and responsibilities

A good Stocker will have similar duties and responsibilities on a daily basis in any industry, including grocery stores or retail shops. Some of these may require them to:

  • Verify stock is rotated
  • Arrange merchandise and keep shelves filled
  • Order merchandise that is running low
  • Pack and unpack merchandise received or sold in the store
  • Scan barcodes and complete price checks for customers
  • Fill warehouse orders
  • Help customers find products they need
  • Search the stockroom for merchandise as needed
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Stocker Job Description Examples:

What does a Stocker do?

A Stocker is responsible for ensuring shelves in the store are filled and neatly arranged. They verify what items need to be ordered or liquidated, and they also complete other clerical tasks around the store. They may help customers find items, order more inventory as necessary, keep track of inventory, and complete transactions for each customer in the store. A Stocker is also able to let customers know when out of stock items will be available and deal with other related customer service needs.

Stocker skills and qualifications

A good Stocker is capable of multi-tasking to keep the store running smoothly. Some skills and qualifications that make for a good Stocker candidate in most industries include:

  • Excellent organizational skills
  • Ability to keep track of inventory and manage reports
  • Excellent customer service skills
  • Ability to handle stress and work under pressure
  • Strong attention to detail
  • Ability to lift and pack merchandise
  • Ability to work independently
  • In-depth knowledge of the merchandise

Stocker experience requirements

For Stocker candidates, previous experience in the role is ideal, but not essential. This is because most of the aspects of the job can be learned in the role. Candidates with any retail experience in sales, distribution, or as a Stock Assistant can be considered an asset to this position.

Stocker education and training requirements

Stocker candidates should generally have a high school diploma. Otherwise, there are no additional education or training requirements for the position in Canada. If the role is in a warehouse, candidates must have experience with working in a warehouse, and ideally will know how to operate a forklift, electric pallet jack, and other warehousing tools. Candidates must have suitable licences to use these tools and vehicles.

Stocker salary expectations

According to Indeed Salaries, the average Stocker pay in Canada is $16.57 per hour. Rates may vary by geographical location, industry and size of establishment, and level of experience.

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Stocker job description FAQs

What is the difference between a Stocker and a Store Clerk?

A Stocker is responsible for keeping shelves stocked while having the flexibility to take on other roles in the store as needed. They are primarily responsible for dealing with inventory, even if they complete other necessary tasks. The Store Clerk is solely responsible for serving clients and completing transactions and doesn’t play a role in stock or inventory. They do not unpack or unload warehouse items. Stockers may also have minimal contact with customers, whereas Store Clerks focus heavily on customer service as part of their day-to-day tasks.

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