*Night Auditor - Sheraton Fallsview* Niagara Falls, ON, Canada Req #606 Tuesday, June 15, [phone number]Niagara Falls-based *Canadian Niagara Hotels Group of Companies* is one of Canada’s largest and most successful diversified entertainment businesses, with more than [phone number]talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results. *Night Auditor Responsibilities: * * Ensure all charges have been correctly posted * Reconcile food and beverage charges * Post room charges and taxes * Clear micros and print reports * Perform close day functions * File maintenance and audit cut off * Check guests in and out of hotel * Handle cash and credit transactions * Provide accurate information to potential guests * Sell and market our products and services * Other duties as assigned *What you'll need as a Night Auditor: * *Experience*: 1-2 years' experience in a Guest Service position *Education*: Degree or Diploma is preferred *Other Qualifications: * * Previous experience in branded hotel preferred * Outstanding attention to detail To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit [website] We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to or by telephone at [phone number] extension [phone number]Other details * Pay Type Hourly Job Type: Full-time

Posting Date Jun 18, [phone number]Job Number [phone number]Job Category Finance & Accounting Location Delta Hotels by Marriott Grand Okanagan Resort, [phone number]Water Street, Kelowna, British Columbia, Canada VIEW ON MAP Brand Delta Hotels & Resorts Schedule Full-Time Relocation? N Position Type Non-Management Located Remotely? N With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than [phone number]managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels. Position Summary Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels by Marriott Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call [phone number] or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Job description Sonora Resort, a five-star, all-inclusive Relais & Chateaux property located on Sonora Island, British Columbia, is looking for outgoing individuals who enjoy interacting with people and have a desire to provide our guests with the highest level of customer service possible. We are currently accepting applications for NIGHT Working as part of a Front Office team, this position is responsible for reconciling the daily financials of the business whilst ensuring the safety, security and care of the resort, and its guests, overnight The successful candidates are required to work until the resort closes in late-October. Employees will live on site for the duration of the season, and will leave the island on their days off. The rotation for this position is 7 days on, 7 days off. Complimentary room and board will be provided to the successful applicant. Duties, & TASKS: Administration

• Reconcile receipts, counting and balancing cash and credit cards
• Closing and balancing various PMS modules
• Investigating and analysing out-of-balance situations and correcting or notifying Operations Manager as needed.
• Completing various computer audit reports
• Data entry, including PMS guest profiles and fishing licences as required by front desk department
• Occupancy manifest issued to Management team
• Initial nightly task checklist
• Complete night security report for General Manager daily Security & Janitorial
• Close down and lock various resort buildings
• Answer hourly security calls
• Ride around of resorts peripheral areas checking for wildlife
• Walk around of guest, public and staff areas
• Monitor resort cameras
• Monitor noise levels in staff common areas
• Be vigilant for blown light bulbs, maintenance and safety hazards
• Any minor set up as required by the Events Manager/Dining Room Manager
• Reopen buildings (lights, music etc) ready for next business day Guest Care
• Answer the resort main phone line, and assist guests with their enquiries
• Create keycards and deliver to guests
• Understand thermostats in guests rooms, and adjust for guests when requested
• Ensure wake up calls are booked where required
• Be ready for guests at any time during shift -- handle enquiries or complaints calmly and effectively
• Working with Health & Safety officer on any medical related issues
• Informing Operations Manager of any unusual guest activity, requests or complaints
• Be familiar with Gift Shop, and post charges to guest's rooms for anything required outside of business hours
• Represent Sonora as a front line, guest contact
• Incumbent must be friendly, well-groomed and responsive Successful applicants will be provided with the following while working at Sonora Resort:
• Travel to and from Sonora resort via Campbell River port for days off
• Sharing of clients tips
• Complimentary room and board - individual bedroom
• Private staff kitchen and eating area
• Staff uniforms
• Hi-speed wireless internet connectivity
• Fitness facility and staff lounge
• Full laundry facilities
• Internet phone system for North America
• Satellite TV in your room
• Positive safety standards and work environment Thank you for your interest in Sonora Resort! Job Type: Contract Salary: $15.50 per hour Expected Start Date: [phone number]06-24 Job Types: Full-time, Contract Salary: $15.50 per hour Additional pay: * Overtime pay * Tips Benefits: * Discounted or free food * Store discount Schedule: * 10 hour shift * Night shift * Overtime Experience: * customer service: 1 year (preferred) Work remotely: * No

Job Summary – HOTEL NIGHT Auditor

The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Education & Experience

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
• Guest Service/Night Audit Experience preferred.
• Synxis PMS experience preferred.
• Computer knowledge/skills required.

Physical Requirements

• Flexible and long hours sometimes required.
• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Late/Overnight shift.

General Requirements

• Always maintain a warm and friendly demeanor.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Fundamental Requirements

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Must be able to prioritize job functions to meet deadlines.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Handle guest requests.

Brand: La Quinta by Wyndham

Job Types: Part-time, Permanent

Salary: $16.25-$17.25 per hour

Schedule:

• 8 hour shift
• Every Weekend
• Holidays
• Night shift
• Weekend availability

Application question(s):

• Are you available to work every Friday night and are you okay with only 1 shift per week?

Currently this position is only one shift per week - the New Year it will likely be every Friday and Saturday

Experience:

• Hotel Night Audit: 1 year (preferred)

Shift Shift (required)