What does a Dental Receptionist do?

A dental receptionist greets all clients and directs them to the appropriate area of the clinic. They answer phone calls and emails, ensuring that clients can schedule their appointments at a time convenient to them. A dental receptionist is also in charge of all office supplies and ensures that everything is up to date.

Dental Receptionist skills and qualifications

A successful dental receptionist should have the following skills and qualifications:

• Expert customer service skills with the ability to talk to anyone.
• Strong written and oral communication skills
• Detail-oriented with the ability to take accurate messages
• Ability to use scheduling software
• Ability to order all office supplies
• The ability to process payments may be required

Dental Receptionist experience requirements

A dental receptionist should have experience working as a receptionist in another industry or another dental clinic. They should also have a lot of experience in customer service as they will be interacting with clients all day. A dental receptionist should have experience working in a busy office and be able to stay on top of multiple phone calls or emails during the day. Having experience keeping track of office equipment and supplies is also a valuable experience as this is another part of the job.

Dental Receptionist education and training requirements

A dental receptionist should have at least a secondary school education, with some training as a receptionist. To work in a dental office, the dental receptionist should also have in-house training on the clinic’s different scheduling software and computer systems. The dental receptionist might also need to have some training about bill payments, though, for some clinics, this is a separate job.

Dental Receptionist salary expectations

According to Indeed Salaries, the average salary for a Dental Receptionist is $22.72 per hour. Salaries for dental receptionists can depend on experience, location and company.

Job description samples for similar positions

If the Dental receptionist job description is not quite what you are looking for, check out these similar positions that can be found here.

• Dental Assistant
• Dental Office Manager
• Receptionist

Dental Receptionist Job Description FAQs

What qualities make a good Dental Receptionist worker?

A good dental receptionist has great customer service skills and can talk to anyone. They should be very organized and detail-oriented. A good dental receptionist should also be able to multitask so that they always stay on top of the multiple phone calls and emails they might get during their shift.

What are the day-to-day duties of a dental receptionist?

Dental receptionists spend most of their day interacting with clients. They spend a lot of their time greeting people, answering phone calls and replying to emails. A dental receptionist should be very organized and be able to keep the dentist’s schedule organized as well. During the day, they should also be able to do clerical work, such as ordering office supplies.

What should you look for in a dental receptionist’s resume?

When looking at the resume of a dental receptionist, you should ensure that they have sufficient experience in a busy office. Dental offices are normally very busy places, so you want to make sure that candidates can keep up with the fast pace of your work environment. If the receptionist has previous experience in a dental office, that is even better, as it will mean they are more likely to know how to use some of the scheduling software.

What makes a good Dental receptionist job description?

A good dental receptionist job description will define the exact type of experience you are looking for in candidates. For example, you might be looking for only those with experience in a dental office, which should be stated so that you do not get applications from unqualified candidates. Also, by adding a bit about the office environment, you will be more likely to find candidates that will fit in with the rest of your staff.