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Porter Job Description: Top Duties and Requirements

A Porter, or a Baggage Porter, helps travellers carry luggage at airports, train stations, hotels, cruise ships, and similar establishments. Their duties include keeping baggage areas and other parts of the location clean and presentable to customers; transferring baggage on and off planes, trains, cars, or ships; and keeping accurate records of the luggage being transported.

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Porter duties and responsibilities

Porters finish tasks quickly so that companies can avoid travel delays and increase the number of passengers on each ride or flight. Many employers require a uniform and a name tag for Porters, and they sometimes train new employees. They help ensure that travellers are pleased while keeping costs as low as possible. The duties and responsibilities in a Porter job description may include:

  • Summoning taxis or other forms of transportation for customers, and loading their luggage for them when it arrives
  • Communicating with customers and resolving disputes when needed
  • Securing luggages inside cargo areas
  • Answering phone calls when needed
  • Unloading and parking vehicles for travellers
  • Checking rooms to make sure that guests have left upon the sound of a fire alarm or another emergency
  • Delivering unclaimed baggages to the correct area or department
  • Following appropriate safety and security precautions
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Porter Job Description Examples:

Example 1

White Spot Hospitality

JOB Description


Overview


The Kitchen Porter checks deliveries for quality and accuracy, puts orders away safely, neatly, and efficiently, rotates stock, communicates shortages, breakage and quality issues and ensures that the receiving area is clean and organized.

Qualifications
  • Able to read invoices and shelf life coding
  • Attentive to detail
  • Well organized, demonstrates a sense of urgency
  • Able to communicate well with co-workers, and the Management team
  • Able to safely do required lifting

    KEY Responsibilities
  • Receives products, does quality checks, unloads and stores in appropriate areas, observing rotation guidelines
  • Checks invoices and reports variances
  • Follows safety and food safety practices
  • Responds cooperatively to kitchen and service team requests
  • Maintains organized receiving and empties pick up areas
  • As required, other duties designated by the Management team or Kitchen Leader.

    Job Type: Part-time
    Part-time hours: 8-12 per week

    Salary: From $16.75 per hour

    Benefits:
  • Discounted or free food
    Flexible Language Requirement:
  • French not required
    Schedule:
  • Monday to Friday
  • Morning shift
  • Weekends as needed
    Supplemental pay types:
  • Tips



    Ability to commute/relocate:
  • Surrey, BC V4A 4N3: reliably commute or plan to relocate before starting work (required)

    Shift availability:
  • Day Shift Location: In person

    • Example 2

    Hunt Club Honda, has an immediate full-time requirement for a Service Porter/Valet on our Service Team. If you enjoy people and cars, you can flourish with this opportunity.

    This position requires some customer interaction.

    Responsibilities

  • Greet customers arriving with their Honda automobiles to be serviced

  • Able to work outdoors in all types of weather conditions.

  • Tag and park customer cars to be serviced

  • Perform related tasks as directed by managers

  • Retrieve serviced cars when customers return for them

  • Vehicle prep to ensure vehicle is ready for customer pick-up

  • Ensure interior vehicle is clean

  • Clean the exterior of vehicle. (debug and wash )

  • Maintaining the entrance/exit of the Service drive-through lanes

  • Able to carry out additional duties and responsibilities as assigned by management due to operational needs

    Requirements

  • Automotive Valet candidates must have a professional appearance

  • Be detail oriented

  • Demonstrate good judgment with a positive attitude

  • Be 19 years of age or over

  • Must be available to work days, nights, and weekends

  • Have a valid driver's license

  • Have a clean accident-driving record

  • Be able to drive a standard transmission vehicle

    Hunt Club Honda welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    Due to the anticipated volume of responses, we wish to thank all applicants in advance, as only those candidates under consideration will be contacted.

    Job Types: Full-time, Permanent

    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
    Flexible Language Requirement:
  • French not required
    Schedule:
  • 8 hour shift

    Application question(s):
  • Are you able to drive a manual transmission car?

    Experience:
  • accident-free driving: 3 years (required)

    Licence/Certification:
  • accident-free Driver's License (required)

    Shift availability:
  • Day Shift (required)
  • Night Shift Location: One location

    • Example 3

    Tony Graham Automotive Group

    Job Title

    Service Greeter/Vehicle Porter

    Report to

    Service Manager

    Location

    1855 Merivale Rd, Nepean, ON K2G 1E3 � On-Site

    Hours of Work

    Monday � Friday: 2 pm � 7 pm

    Employment Status

    Part-time

    Closing Date

    Until filled

    Who We Are?

    The Tony Graham Automotive Group (TGAG) is a reputable and established business, close to 50 years in the Ottawa area. Our group consists of Tony Graham Toyota, Tony Graham Lexus, Kanata Toyota, Tony Graham AutoEdge, Collision Center, and AADA Leasing. We recognize that our employees define us; we cannot deliver a great customer experience without a talented team. The car industry is a constantly changing, fast-paced industry that offers fulfilling careers and competitive salaries. It is a huge industry with jobs available in all segments, room for growth, and a wide array of choices for both those who are looking to jumpstart an exciting career or change career paths. We offer a unique, diverse and dynamic work environment.

    Job Summary

    The Greeter/Vehicle Porter�s primary responsibility is to be the ambassador of the Service Department. The Greeter/Vehicle Porter will ensure each customer is greeted in a friendly and professional manner and they are provided with direction regarding their service needs.

    The Greeter/Vehicle Porter will ensure the utmost in quality customer service displaying professionalism and efficiency. The Greeter/Vehicle Porter will be an outstanding team player.

    What you offer

    Some of the tasks of this position include:

  • Ensure that customers are greeted promptly and professional upon arrival to the Service Department
  • Greeter will direct customers accordingly and provide assistance as required
  • Vehicle porter will ensure that vehicles are treated with respect and care
  • Moving vehicles on the lot; will be required to work in inclement weather (all seasons)
  • Provide general assistance within the dealership, as required and directed. Tasks may include but not limited to such duties as: sweeping indoors/outdoors, organizing files (work orders), etc.
  • Ensure compliance with Meet & Greet Customer Care (attached)
  • Attend and actively participating in scheduled Service Department meetings
  • Attend training /seminar courses as required
  • Ensure compliance with all policies and procedures of the Tony Graham Automotive Group.

  • Ensure compliance with all applicable legislation (i.e., Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, Highway Traffic Act, etc.)
  • Any other responsibilities as required and/or as assigned

    The successful candidate will have the following:

    Educationand Qualification

    � Completion of Secondary Education

    � Valid driver�s license and clear driving record

    � Able to drive auto and manual transmissions

    Language

    � Fluent in English, oral and written

    Skills

  • Mature personality and sound judgement skills
  • Effective interpersonal and communication skills
  • Effective conflict resolution & problem-solving skills
  • Customer focused

    Abilities

  • Ability to work in a fast-paced environment and ensure attention to detail
  • Ability to work independently with minimal supervision
  • Ability to organize and manage workload, multiple & conflicting priorities and demands

    Job Type: Part-time
    Part-time hours: 25 per week

    Salary: From $15.25 per hour

    Schedule:
  • Monday to Friday

    Ability to ON: reliably commute or plan to relocate before starting work (required)

    • Example 4

    WEST PARRY SOUND Health Centre
    JUNE 21, 2022
    JOB Posting: OPSEU 2022-259
    Patient & Family CentreD CARE
    Porter

    Casual Position

    Located on the coast of beautiful Georgian Bay, our facility offers the best that both nature and technology can offer. We work in one of Canada�s most modern health care facilities and live in one of Canada�s top outdoor adventure destinations. You can get from desk to dock in 10 minutes!

    Being a member of the WPSHC team means you work with a leadership team that is collaborative and approachable. WPSHC team members are passionate and dedicated to delivering high-quality patient and family-centered care. Our team approach offers employees the opportunity to use their complete skill set in a modern environment.

    We are currently looking for a Porter, reporting to the Manager of Surgical Services, the incumbent assists and supports the Nursing Department and members of the multi-disciplinary team in the transporting of patients, equipment and materials, and the maintenance of supplies and equipment within the Department of Patient & Family Centred Care.

    Hours of work are all shifts, including weekends.

    Basic Requirements
  • Completion of Grade 12 or equivalent;
  • Ability to prioritize and work within a team and with minimal supervision;
  • Demonstrated satisfactory verbal and written communication and interpersonal skills;
  • Sound knowledge of safe operation of equipment and ability to operate equipment;
  • Ability to meet the physical requirements of the position;
  • Demonstrated knowledge of basic computer skills;
  • Demonstrated satisfactory attendance levels, work performance, disciplinary history and positive work references;
  • Ability to work in a manner that exemplifies the core values of the West Parry Sound Health Centre: Compassion, Accountability, Rights and Responsibilities, Excellence, and Safety

    .

    Qualified Applicants

    Preference will be given to internal bargaining unit staff prior to external applicants being considered.Please submit a resume with a covering letter by July 5, 2022, ing OPSEU
    2022-259to:

    West Parry Sound Health Centre

    Human Resources Department

    6 Albert Street, Parry Sound, ON, P2A 3A4

    Fax: (705) 773-4036

    West Parry Sound Health Centre is committed to providing accommodations throughout the recruitment and selection process to applicants with disabilities to ensure equal participation. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes.

    We thank all applicants who apply, but advise only those to be interviewed will be contacted.

    Personal information submitted will be used for the purposes of this competition only. Please be advised the WPSHC property is smoke-free.

    Job Types: Part-time, Fixed term contract
    Contract length: 15 months

    Salary: From $20.58 per hour

    Benefits:
  • Company pension
  • Employee assistance program
  • On-site gym
  • On-site parking
  • Wellness deadline: 2022-07-05

    • Example 5

    Position Summary:Ensures that all food and beverage related facilities are set up, dissembled and/or maintained as per the standard operating guidelines for events such as conferences, meeting and special occasions.

    Duties and Responsibilities:

    � Provide personalized and exceptional guest service at every given opportunity.

    � Meeting established up-selling and sales goals.

    � Responsible for setting up tables, chairs, linens and tableware in appropriate fashion for banquets, dinners, coffee breaks and special occasions.

    � Ensures that facilities being used are clean and set up as per the supervisor�s direction.

    � Adds and removes coffee station supplies as required throughout conferences and/or meetings.

    � Completes duty sheets, audio-visual sheets, billing information and other paperwork as required.

    � Having a thorough knowledge of Lais Hotel Properties� products and services.

    � Suggesting additional product and services meeting our Guests� specific preferences.

    � Assessing Guests� individual needs to meet standards for additional products and services.

    � Actively seeking ways to meet Guests� product or service needs.

    � All other duties as assigned.

    Professional Requirements:

    � Minimum of Grade 10 Education.

    � 6 months experience in a similar position.

    � Previous up-selling and/or sales experience is considered an asset.

    Personal Attributes:

    � Excellent communication skills.

    � Confidence in selling and up-selling products and services.

    � Positive sales oriented personality.

    � Desire to meet goals.

    � Ethical and honest.

    While we appreciate all applications, only those Candidates selected for an interview will be contacted.

    Accessibility accommodations will be made for job applicants upon request.

    Job Types: Full-time, Part-time

    Schedule:
  • 8 hour shift

    Ability to Station, ON: reliably commute or plan to relocate before starting work (required)

    • What does a Porter do?

    Porters often work as part of a team of other people in the same position. They transport baggage quickly to make sure that travellers get to their destinations on time, and they help each other move large items when needed. Some Porters operate hand trucks, forklifts, motorized carts, and other equipment to transport luggage faster. Others clean rooms or cabins, wash dishes, empty trash, set and clear tables in dining cars, and take care of other related tasks. These versatile employees let people travel with their luggage quickly and easily.

    Porter skills and qualifications

    Successful Porters have the ability to work with a variety of people and personalities. They are professional, polite, and friendly, and they can quickly adapt to changing conditions while working on a schedule that often varies. They should also be willing to do physical work like moving boxes. Top skills and qualifications for Porters may include:

    • Good customer service skills
    • Good written and verbal communication skills
    • The ability to navigate large areas like airports and cruise ships
    • An understanding of how the company bills customers for transporting luggage
    • Knowledge of prohibited items, which animals and plants the company can transport, and other laws and regulations

    Porter experience requirements

    Most Porter jobs don’t require any experience, and many people start their careers as Porters. However, some positions require six months or a year of relevant experience.

    Porter education and training requirements

    Many Porter jobs do not ask for any formal training, but some require a secondary school diploma or a GED. Some Porter jobs also require a drivers’ licence or a licence to operate machinery like forklifts. On-the-job training is usually needed as well.

    Porter salary expectations

    According to Indeed Salaries, the average salary for a Porter in Canada is $17.58 per hour. Individual pay levels depend on experience and education levels, the location, and the company.

    Job description samples for similar positions

    If a Porter isn’t exactly what you are looking for, here are some similar job description samples that could satisfy your needs:

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    Porter job description FAQs

    What are the day-to-day duties of a Porter?

    Airports, train stations, hotels, and ships are usually open 24 hours a day, so Porters can work at any time. Porters spend most of their time on their feet transporting luggage by hand or using machinery to help them. Porters on ships and hotels often run errands and deliver room service to guests. They also sometimes operate shuttles services to transport visitors. While Porters often ride with customers on trains and ships, they don’t fly with people on planes. Part-time and full-time positions are available, and Porters can meet travellers from all over the world.

    Who does a Porter report to?

    A Porter usually reports to a Senior Porter, Supervisor, General Manager, Assistant Manager, or Shift Supervisor. Some Porters in smaller places report to the owner. Porters also follow the instructions of Receptionists, Gate Agents, Conductors, and other staff members. Many Porters work as a team with people in the same position.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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