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Operational Manager Job Description: Top Duties and Qualifications

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Operational Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Head of Operations
  • Senior Operational Manager
  • Director of Operations
  • Operations Assistant Manager
  • Operational Manager (Part-Time)
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Operational Manager Job Description Examples:

Operational Manager job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of an Operational Manager job summary

We’re seeking an experienced operational manager to oversee our warehouse operations and manage staff training. You will develop, implement and enforce policies that ensure the safety and efficiency of the warehouse, create staff schedules, discipline staff if necessary, and report to the Director of Operations. The ideal candidate has a business-related bachelor’s or master’s degree, has worked in a management position in a busy warehouse environment, can quickly switch gears to handle a range of duties and is proficient with the SAP Business One platform. We offer a competitive salary, two-week paid vacation, 401(k) matching, professional development opportunities and health insurance.

Operational Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

  • Monitor employee activities and provide guidance where needed
  • Encourage a positive work environment and culture for all employees
  • Implement safety programs and ensure compliance with all safety policies
  • Create and send reports to the Director of Operations
  • Coordinate staff schedules, training and onboarding
  • Conduct quality control tests to ensure organization standards are being met

Operational Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

  • Problem-solving abilities that adapt to a variety of situations
  • Overseeing day-to-day activities in the facility
  • Familiarity with Microsoft Office Suite
  • Proficiency with enterprise resource planning platforms
  • Bachelor’s degree in business, business management or an MBA
  • Two years of experience in a management position
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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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