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Program Assistant Job Description: Top Duties and Requirements

Edited by Indeed Employer Content Team
Last updated July 16, 2025
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A program assistant performs an administrative role, supporting a particular project, program, or team within an organization. While their duties can vary based on the type of company they work for, they often engage in office duties like answering telephones and responding to e-mails, record-keeping activities such as data entry and filing, and planning efforts like coordinating logistics and travel plans.

Program assistant duties and responsibilities

Program assistants provide invaluable support to their organization’s efforts by performing a variety of tasks. Some of their duties include:

  • Administrative functions, including scheduling meetings, filing and retrieving documents, and managing office supply inventory
  • Liaising with clients, team members and collaborators, ensuring information is communicated clearly and swiftly
  • Responding to telephone, online, and in-person inquiries while providing excellent client service
  • Performing data entry with attention to accuracy and speed
  • Planning and coordinating events, including making travel arrangements, registering attendants, and scheduling activities
  • Creating documents, reports, and presentations using appropriate software tools 

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Program Assistant Job Description Examples:

Example 1

Job Posting: (Canada Summer Jobs positions) The Dance Centre is BC’s primary resource centre for dance. We support the development of a vibrant dance scene in BC by providing resources and services for the dance profession; presenting public performances and events; operating Scotiabank Dance Centre, one of Canada’s flagship dance facilities; and promoting BC dance. We are looking to recruit new team members under the Canada Summer Jobs program: Marketing and Program Assistant This position will work closely with the Programming, Marketing and Membership departments to ensure smooth delivery of programs and services. Duties include:
  • Assisting program staff with preparation for the annual Open House in September and upcoming residencies
  • Supporting marketing and outreach: online listings, researching potential promotional partners, poster distribution, events, studio rental campaigns, updating the graphics library and database
  • Analysing audience statistics, researching content for the website Qualifications The ideal candidates will have:
  • The ability to communicate effectively, with excellent written and oral English language skills
  • An interest in the arts and culture sector
  • Proficiency with Microsoft Office (Excel, Word)
  • Strong attention to detail and the desire to learn
  • A friendly and engaging personality
  • Previous work or volunteer experience with non-profit organizations or the arts is an asset Requirements This position is funded by the Canada Summer Jobs program, and applicants must be:
  • Between 20 and 30 years of age (inclusive) at the start of employment;
  • A Canadian Citizen, permanent resident, or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act;
  • Legally entitled to work according to the relevant provincial / territorial legislation and regulations Schedule/ Renumeration:
  • Both positions are full time term positions of 8 weeks maximum, starting no earlier than June 1 2022 and ending no later than August 31, 2022.
  • Some evening and weekend shifts may be required reflecting schedules of activities.
  • Remuneration: $19 per/ hour. Deadline for applications: May 30, 2022. Job Types: Seasonal, Internship / Co-op Contract length: 8 weeks Salary: $19.00 per hour Schedule:
  • Day deadline: 2022-05-31

Example 2

The Quinte West Public Library inspires learning, literacy, creativity and connection. We are a two branch system, with locations in Trenton and Frankford, striving tirelessly to offer our community the best possible library experience. Successful candidates will demonstrate skills in library programming, technology assistance, and excellent customer service throughout the hiring process. Summer Program Assistant The Summer Program Assistant will help with our summer programming and reading club from July 4 to August 27, 2022. This position will be 35 hours per week and may involve working one evening per week and occasional Saturday shifts, as well as at our Frankford Branch. Duties:
  • Create and deliver fun, interesting, and educational activities for children of various ages
  • Assist staff with programming and events
  • Facilitate the summer reading club for children and youth, including registration, promotion, and interaction with readers in a meaningful manner
  • Represent the library at community events in order to promote summer programming
  • Assist with general library duties such as shelf reading, weeding, tidying, and digitization Required:
  • Creative and artistic with ability to assist in planning, preparation and delivery of highly engaging programs
  • Ability to work well with others, as well as ability to self-motivate and work independently
  • Strong time management skills, flexibility, and ability to work with short deadlines
  • Customer service skills and ability to speak to an audience
  • Valid Driver’s License and access to a vehicle Preferred:
  • Experience working with children and on a career path involving working in a library and/or with children
  • Comfortable with science and technology based programming
  • Comfortable with online meeting software, social media, and basic video editing Eligibility: This position is funded by the Canada Summer Jobs Program. Please note that applicants must be:
  • A Canadian citizen, a permanent resident or have refugee status in Canada
  • Between 15 and 30 years of age
  • Enrolled in full time education during the previous year and will be returning to full time studies in the coming academic year The Quinte West Public Library invites applications from all qualified individuals. The Library is committed to employment equity and diversity in the workplace and welcomes applications from visible minorities, women, aboriginal people, persons with disabilities and persons of any sexual orientation or gender identity. Only those candidates selected for an interview will be contacted. ALL Applications MUST BE Submitted HERE:[website] Job Type: Fixed term contract Contract length: 8 weeks Salary: $15.00 per hour Schedule:
  • 8 hour shift Application deadline: start date: 2022-07-04

Example 3

Yee Hong Centre for Geriatric Care (“Yee Hong”) is a non-profit organization committed to providing a culturally appropriate caring community where seniors and others enjoy the highest quality of life to fullest, in the most independent and dignified way. In this community, seniors and their families have the opportunity to be cared for, socialize, interact, develop new skills and learn about health issues that may affect them in their golden years. As the recipient of Canada’s Most Admired Corporate Culture Award in 2020 and a recognized leader in providing culturally appropriate quality seniors’ care and education, we understand our employees are our greatest resource in delivering excellent care and service, and we are committed to providing a rewarding work environment for them to thrive. We are now inviting applicants to apply for this exciting opportunity within the Yee Hong team. Job: Program Assistant, Day Program Job Ref. No.: 22/CP/018IN Status: Casual Core Function:
  • Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day Program. Qualifications:
  • Diploma in Social Work or Social Services, health sciences, activation, or equivalent
  • Experience in a social services setting preferred
  • Experience in geriatric rehabilitation in a long-term care setting is essential
  • Completion of a C.P.R. (i.e., completed within one-year period)
  • Good oral and written communication skills in English and Chinese
  • Relevant satisfactory work performance Working Condition:
  • Some lifting and transfer
  • Normal As per legislative guidelines and orders, and in accordance with Yee Hong Centre for Geriatric Care’s Pandemic, and Infection Prevention and Control policies, practices and protocols, all successful applicants must provide proof of a COVID-19 vaccine approved by Health Canada or provide valid medical or Ontario Human Rights Code exemption. Interested applicants may indicate their interest, in writing, by sending an email indicating the job reference number in the subject heading. Note:
  • Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.
  • Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate
  • For current Yee Hong employees, please indicate your Employee Number on the resume We thank all applicants for their interest, however, only those selected for further consideration will be contacted. Job Types: Permanent, hour shift

Example 4

Pathways Health Centre for Children is a family-centred community agency serving children and youth with physical, developmental and communication needs and their families as well as adults for selected specialized services in Lambton County. The Centre provides a full range of family-centred rehabilitation and support services. Aquatic programs in our therapeutic pool are open to people of all ages and abilities in the community. There is also an integrated childcare service (C.A.C.H.É.) on site.

We are currently recruiting for:

Program Assistant (up to a 12-month contract – 35 hours per week)

Under the direction of the applicable Director/Supervisor, the Program Assistant will provide support to the functioning of clinical or community services and related systems including but not limited to geographically based clinical staff, school-based rehabilitation services, supervisors, service coordinators, coordinated service planning and the Director of Clinical Services or the Director of Community Services. This position will also perform reception duties on a regular basis.

Qualifications, Knowledge AND Skills:

  • Two-year community college diploma or equivalent in Office Management or Administrative or Secretarial studies, or an equivalent course
  • Minimum of three years Administrative Assistant experience in a health care setting
  • Strong computer skills including proficiency with the Microsoft Office Suite as well as electronic health record (EHR) data entry
  • Familiarity with uploading or scanning of written documents into EHR
  • Self-motivated, strong organizational and written communication skills
  • Ability to prioritize and accomplish multiple tasks
  • Demonstrated attention and accuracy with detailed work
  • Strong communication and customer service skills
  • Proven ability to work in a team environment

    The successful candidate must be available to work flexible hours, must have a valid Ontario driver’s license and maintain adequate liability insurance or must have ongoing access to a vehicle and driver for Pathways business. A Police Vulnerable Sector Check is required.

    Pathways Health Centre for Children strives for inclusivity and representative hiring practices to respond to the communities we serve. The agency welcomes applications from visible minorities, Indigenous persons, persons with disabilities, immigrants/refugees, persons of any sexual orientation, and persons of any gender identity or gender expression. Pathways is committed to employment equity and diversity in the workplace.

    Accommodations are available for applicants with disabilities throughout the recruitment process.
    Interested applicants are requested to email their resume and cover letter by 4:30 pm Friday, November 25, 2022.

    Thank you in advance for you interest; only those selected for an interview will be contacted.

    Job Types: Full-time, Fixed term contract

    Salary: From $18.55 per hour

    Benefits:
  • Company pension
  • Employee assistance program
  • On-site childcare
  • On-site parking
  • Wellness program
    Schedule:
  • 8 hour Location: One location

    • Example 5

    The West Elgin Community Health Centre is located in the beautiful, rural community of West Lorne, Ontario. We are conveniently situated a half hour outside of London and Chatham.

    THIS IS A Summer Student Position Stationed Onsite IN WEST LORNE.

    The Health Promotion and Program Assistant (summer student) will support the Community Services Team by providing assistance in the planning, development, execution, monitoring and evaluation of various projects including community gardens. The role will also include program and other administrative support.

    Primary Responsibilities:
  • Assist with the coordination and meeting facilitation of community partners, community residents and staff.
  • Assist with writing and development of promotional materials for the various projects.
  • Assist with pre and post evaluations of the various projects and report on outcomes.
  • Work in a manner that incorporates health promotion and recognizes the determinants of health.
  • Respect and value the diversity of communities and individuals.
  • Work in a manner that preserves confidentiality and seeks to minimize risk.

    Qualifications:
  • Student enrolled to attend College or University.
  • Strong computer skills required.
  • Must be confident to work alone and as part of a team and flexible to work evenings/weekends.
  • Ability to travel within the Centre’s service area where public transportation may not exist or may not be available in the hours when service is required. Access to a reliable vehicle during work hours is a must.
  • Verification of full Covid-19 vaccination or verified medical exemption required.
  • Vulnerable sector police check required.

    About Us:

    The West Elgin Community Health Centre has served our rural communities for 30 years. We work alongside extraordinary people at the Centre. We are very proud to be a part of an alliance of community health centres across the province where we focus on improving the health and wellbeing of people and communities. We continue to value and advocate for a more inclusive society.

    We believe that housing, education, food and the environment all play a role in health and well-being. We also believe that language, literacy and poverty should not get in the way of receiving great care.

    Our team provides primary health care, illness prevention and health promotion services as well as a range of community programs primarily to the residents of Dutton Dunwich and West Elgin. Our diabetes services are open to anyone and are offered at multiple locations in Elgin County.

    We strive for a healthy and supportive work environment valuing compassion, excellence, collaboration, accountability, respect and equity. Our vision supports a vibrant and caring community, people and workplace and is demonstrated by the Centre’s 2021 Healthy Workplace award and 2023 CMHA recognition for workplace mental health initiatives.

    The Centre is committed to a respectful, diverse, accessible and inclusive work environment. We encourage and welcome applications from persons with disabilities and a broad range of cultural, ethnic, racial and gender identities and expression. Reasonable accommodation will be provided in all phases of the recruitment process.

    Job Type: Seasonal
    Contract length: 8 weeks

    Pay: $17.00 per hour

    Expected hours: 37.5 per week

    Benefits:
  • Casual dress
  • Employee assistance program
  • On-site parking
    Schedule:
  • Monday to Friday

    Work Location: In deadline: 2024-06-12

    • Example 6

    Turning Point Society of Central Alberta

    Job Description

    Turning Point Society is striving towards healthier, safer communities for all through the agency’s service in Red Deer and Central Alberta for over 30 years. Turning Point is a progressive, non-profit organization actively engaged in changing the conversation surrounding drug use, people who use drugs, homelessness, HIV and vulnerable populations. As a team member, you will gain knowledge in the following areas: HIV, hepatitis C and other sexually transmitted infections; Naloxone; sex-trade and survival sex; substance use; homelessness; LBGTQ supports; comprehensive sexual health; harm reduction supply distribution; supportive housing; and community support networks. You will also be part of a supportive team that encourages personal and professional growth. This position is temporary summer position funded through Canada Summer Jobs.

    Position Title:Program Assistant – Health Promotion

    Reports to:Health Promotion Support Lead

    Hours of Work:35 hoursper week

    Job Purpose:To contribute to the work of the multi-disciplinary team in promoting respect and dignity for all through education and support relating to sexually transmitted and blood-borne infections (STBBIs) associated with high-risk behaviours, such as IV drug use and unprotected sex.

    Assist with the Health Promotion Program, including:

    · Actively promote Turning Point as a resource for people at risk of STBBIs; providing safer sex and safer drug use supports in person or via technology

    · Market available distribution routes and debris disposal options

    · Support and facilitate access to harm reduction tools and supports

    · Systems navigation support

    · Respond to community requests for needle clean up and/or support

    · Participate or assist in other activities of the program

    General Duties

    · Contribute to the work of the multi-disciplinary team

    · Participate in staff meetings

    · Adhere to established goals and objectives

    · Support the participation of individuals affected by STBBIs and related issues in all aspects of Turning Point

    · Attend agency functions as required

    Assist the Health Promotion Support Lead in the area of office administration, including:

    · Data entry

    · Projects related to funded activities

    · Manage communications (calls, faxes and mail, etc.)

    · Support other team members as time allows

    Community

    · Promote and facilitate the participation of target populations in regional, provincial and national activities

    · Create awareness about STBBIs and related issues in the community

    · Teach interested people about and share accomplishments of Turning Point

    · Collaborate on common activities

    Qualifications:

    · Must meet requirements outlined by Canada Summer Jobs

    Please provide a cover letter with your application

    We thank all applicants for applying, however, only selected candidates will be contacted.

    This position is temporary and runs from July 2 – August 27

    Job Types: Full-time, Fixed term contract
    Contract length: 8 weeks

    Pay: $18.00-$22.00 per hour

    Benefits:
  • Casual dress
  • On-site parking
    Schedule:
  • Day shift
  • Monday to Friday
  • No weekends



    Application question(s):
  • Are you currently a student?


    Work Location: In person


    Application deadline: start date: 2024-07-02

    • Example 7

    Mission: Young Caregivers Association is the leader in service, awareness and empowerment for young caregivers and their families across Canada. Organizational Values: Resilience, Caring, Quality, Integrity, & Learning Job Summary:Recognizing the unique needs of caregiving families, the Summer Program Assistant must be a motivated and flexible individual, exercising confidentiality and sensitivity during all interactions. This role will focus on supporting the program staff in all areas of their roles, specifically with summer camp preparation and programming, supervision during special events and outings, and administrative support in the office. Employment Dates: Job Type: Summer opportunity funded through Canada Summer Jobs grant Hours of work: Vary to meet the needs of the program Job Location: Various locations throughout Niagara, Hamilton, and/or Haldimand - Norfolk Responsibilities:
    • Programs · Assist in the preparation and delivery of social and recreational programs for young caregivers (members) in the communities we serve · Meet the physical, emotional, social needs and well-being of members · Be informed about the whereabouts of all members while present for programming · Treat each member with respect, care and appropriate role modeling · Record accurate timesheets, attendance and statistics as required · Ensure high quality pictures are taken during all programming activities 2. Social Media* · Contribute to social media updates including pictures from program General Expectations · Act as a thoughtful representative of the organization and work cooperatively to successfully meet the needs of our team and the families we serve · Communicate in a professional manner with members and their families, with staff and volunteers · Participate in all staff training programs and meetings as required · Work with all other staff in a positive, professional, and cooperative manner · Demonstrate a dedication to the position and the community · Provide Powerhouse Project leadership in the absence of the program staff · Complete various duties as assigned by program staff, the Program Manager and/or Executive Director Qualifications: · Enrolled in post secondary education in social services, recreation & leisure, therapeutic recreation, child and youth studies or related field with the goal of working in non-profit/youth work · Previous experience working with at risk children/youth and families · Current First Aid & CPR certification an asset · Up-to-date Police clearance, including vulnerable persons · Valid driver’s license and insurance with a reliable vehicle required · Motivated, enthusiastic, and flexible attitude, with ability to work as a team player · Possess cultural awareness and sensitivity · Effective verbal and listening communication skills Working Conditions Physical Demands · Program delivery will occur at off-site locations, and in the great outdoors · Potential hazards include any that may be reasonably expected during sports and recreational activities (ranges from crafts to dodge ball) · Requires driving throughout the Regions we serve Environmental Conditions · Program delivery may occur at a number of facilities and outdoor locations · The ability to juggle a number of people, projects, and programs at one time, with multiple requests · Some environments will be noisy and busy and will require excellent organizational, time, and stress management skills to complete the tasks · Prepared to deal with injuries and accidents *Due to COVID-19 circumstances job responsibilities may be altered to reflect service delivery. Job Types: Full-time, Fixed term contract, Seasonal Contract length: 8-12 weeks Salary: $15.00 per hour Schedule:
    • 8 hour shift
    • Monday to Friday
    • Weekend availability COVID-19 considerations: Masks, vaccinations are mandatory for staff, strict protocols Application deadline: start date: 2022-05-30

    Example 8

    Internal/External JOB Posting

    WE ARE Hiring A Childcare Program Assistant FOR OUR Toddler/Preschool ProgramS!!

    The Children’s Village has a long and distinguished history of caring for Ottawa’s children. Established in 1864 as a home for orphans, it has responded over the years to the changing needs of children and their families in the community. Filled with a rich tradition of working directly with the community, our history is a testament to our commitment to children and the innovative programs they need.

  • Childcare Assistant: Children's Village at Klondike requires a Term Childcare Program Assistant to work 3.25 hours/day for their Toddler/Preschool programs.
  • Childcare Assistant: Lady Macdonald Childcare Centre requires a Term Childcare Program Assistant to work 3.25 hours/day for their Toddler/Preschool programs.

    Position Description:

  • The Childcare Program Assistant will assist the RECEs in providing a high quality program of education and care for children in a group setting reflecting the principles of Early Learning for Every Child Today and Ontario’s

    Pedagogy for the early years, How Does Learning Happen?, and in accordance with the regulations of the Child Care and Early Years Act. They will collaborate in the planning, implementation, and evaluation of developmentally appropriate programs that facilitate learning and the attainment of the developmental goals and focuses on active learning through exploration, play and inquiry.

    Qualifications for the Childcare Program Assistant:

  • High school diploma or equivalent;
  • Early Childhood Assistant Diploma from an accredited College or equivalent educational qualifications, an asset;
  • Holds a valid Standard First Aid & CPR – Level C Certification;
  • Clean Police Vulnerable Record Check;
  • Proof of double COVID-19 vaccination;
  • Displays a caring, compassionate and respectful attitude towards children and families;
  • Displays the ability to communicate well, both orally and in writing, in English;
  • Demonstrates the ability to work as a team member with professionalism, shows initiative, reliability, and an eagerness to learn;
  • Ability to meet the physical demands of the job;
  • Experience working with children with exceptionalities.

    *Salary for Childcare Assistant: $39,308.75 to $44,798.65 prorated ($21.60-$24.61 per hour, plus applicable WEG $2/hour; Please note: Registered ECEs will receive an additional $1/hour through the workforce compensation grant). 4% vacation pay will be added to the salary.

    Qualified individuals are invited to submit their resume and cover letter.

    Only those selected for an interview will be contacted.
    Thank you for your interest in the Children’s Village of Ottawa-Carleton

    Job Types: Part-time, Fixed term contract
    Contract length: 10 months
    Part-time hours: 16.25 per week

    Salary: $21.60-$24.61 per hour

    Benefits:
  • Employee assistance program
  • On-site childcare
  • On-site parking
  • Wellness program
    Flexible Language Requirement:
  • French not required
    Schedule:
  • Monday to Friday

    COVID-19 considerations:
    We follow all Ministry of Education Childcare Guidelines and Ottawa Public Health requirements.



    Ability to commute/relocate:
  • Kanata, ON K2M 3B5: reliably commute or plan to relocate before starting work (required)

    Experience:
  • Childcare: 1 year (required)


    Work Location: In deadline: 2023-09-18

    • Example 9

    Volunteer Services Program Assistant

    About Us
    Halifax (Kjipuktuk) is hosting the 2023 North American Indigenous Games (NAIG 2023) July 15 to 23, 2023, we will welcome approximately 5,000 Indigenous participants from across Turtle Island (North America) to participate in the largest multi-sport gathering in Atlantic Canada of Indigenous people since contact. 3000+ volunteers will bring life to the celebration of Indigenous sport and culture together. NAIG 2023 is organized and executed by the NAIG 2023 Host Society, who is a not-for-profit organization and the employer of this opportunity. For more information go to [website]

    Our Opportunity
    Reporting directly to the Volunteer Services Manager the Volunteer Services Assistant will support the recruitment and training of volunteers and the promotion of NAIG 2023 to the public. This role will work internally with staff from the all Functional Areas to ensure the planning for volunteer roles meets the required needs.

    Role and Responsibilities:

  • Support and assist in the administration and overall delivery of the volunteer program
  • Collaborate with all departments to understand the variety of volunteer functions and needs for Games Time
  • Support the planning and running of pre-Games events, including front facing role to share volunteer opportunities and increase Games awareness
  • Administrative support to the Volunteer Services Department including: volunteer screening and interviewing, arranging meetings, and training support
  • Update spreadsheets, databases and inventories with statistical, financial and nonfinancial information
  • Communication with volunteers via phone, email and text
  • Administration of Games software; such as GemsPro, training will be provided, sign up or other planning software
  • Other duties as reasonably required. Due to the nature of our organization, and especially during the time leading up to, and during the actual Games, all staff will be required to act in capacities beyond their formal job description

    Qualifications

  • Interest and excitement about the Games, large scale events and working with people with a variety of different worldviews and experiences
  • Ability to communicate effectively in-person, on the phone, and by email
  • Some education or equivalent experience in Administration, Culture, Sport/Recreation, Human Services, Business or Health
  • Experience as a volunteer, experience as a lead/supervisory volunteer considered an asset
  • Additional language skills (French and/or Indigenous languages) considered an asset
  • Experience working with Mi’kmaq/Indigenous communities and organizations; considered an asset

    Working Conditions
    Anticipated start date: January 9, 2023

  • Flexibility in hours, as there will be expectation for some evenings and weekends required
  • Ability to work in-person
  • Satisfactory criminal record check and Child Abuse Registry Check must be provided prior to the commencement of the contract
  • Own reliable transportation required, including a valid Class 5 license is considered and asset

    Work Status:
    Temporary full time up to August 2023.

    Hours of Work:
    35 hours a week and must be willing to work a flexible work schedule.

    Salary:
    $35,000

    Closing Date:
    Applications will be received until midnight Thursday December 8, 2022

    Candidates are encouraged to self-identify in this recruitment process under any of the employment equity groups. Preference will be given to applications from qualified Indigenous/Aboriginal persons.

    During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the recruiter when invited to the recruitment process.

    Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

    Job Types: Full-time, Temporary, Contract

    Salary: $35,000.00 per year

    Schedule:
  • Monday to availability

    • Example 10

    Program Assistant – Adult Services (35 hours per week; 9 week summer contract) Posting No. 2022-18 Davenport-Perth Neighbourhood and Community Health Centre (Dpnchc) is a multi-service community agency providing programs and services from early years to adults and primary health care to a diverse range of participants within a community development and health promotion perspective. *The Program Assistant – Adult Services will work with the Program Worker and other staff and assist in the development, planning, implementation and evaluation of a daily program that provides support to programs within Adult Services (Community Dining, Drop-In, Harm Reduction) and may provide support to projects within Children and Youth Services as required. While Dpnchc is under the Pandemic Plan and Provincial Directives, other work may be prioritized and assigned to this position. Abbreviated Responsibilities:
    • Assist in the development, and implementation of program activities on and off site,
    • Assist in Community Dining Program, support in picking up/packaging and distributing meals,
    • Assist in the daily Pop-In screening and providing services and supports to the clients in attendance,
    • Assist in Community Supports by delivering items to vulnerable community members when needed,
    • Assist in program/activities within the other projects within the department as needed,
    • Assist in building workplace cleaning and maintenance when needed,
    • Maintain cooperative team interaction and collaborative decision-making processes,
    • Plan and co-facilitate weekly support activities; assist in providing with direction, support and positive role- modelling,
    • Maintain cooperative team interaction and collaborative decision-making and problem solving processes. Qualifications:
    • Due to funder requirements applicants must be between 15-30 years of age at the start of employment; must be a Canadian citizen, permanent resident, or a person to whom refugee status has been conferred.
    • Some work or volunteer experience assisting in the planning and implementation of activities for adults – particularly those dealing with addictions or mental health challenges,
    • Demonstrated ability to work effectively as a part of a team and independently; must be creative, enthusiastic, energetic and able to provide encouragement and support to program participants,
    • Demonstrated knowledge of effective practices related to marginalized adults,
    • Must have at least 1 year of post-secondary education in social work, community work, community health, mental health and addictions, recreation or other relevant field,
    • Demonstrated organizational and time management skills,
    • Good English skills (written and oral),
    • Ability to speak a relevant second language is an asset,
    • Living in the Davenport-Perth Neighbourhood and CHC’s catchment is an asset,
    • Double COVID vaccination is required. Hourly rate:$16.00 per hour plus statutory benefits. Contract dates:June 20 – August 26th, 2022. This position is not part of the bargaining unit. External Applicants: 5 pm, May 31, 2022. Davenport-Perth Neighbourhood and Community Health Centre encourages applications from candidates, whose background is diverse in terms of culture, race, language, religion, class and gender /sexual orientation. Reasonable accommodation or any other special needs will be provided in all parts of the hiring process. If you require any accommodation, please advise Human Resources. As a condition of employment all new hires must show proof of vaccination (2 doses) with vaccines approved by Health Canada, unless they have an exemption from vaccination under the Human Rights Code. Also required to undertake a Vulnerable Sector Screening with Police Services. Only applicants selected for interviews will be contacted. No phone calls please. Dpnchc is a perfume free environment. Job Types: Full-time, Fixed term contract Contract length: 9 weeks Salary: $16.00 per hour Schedule:
    • 8 hour shift
    • Day shift Application question(s):
    • are you 15-30 yrs of age at start of employment, Canadian citizen, permanent resident, or a person to whom refugee status has been granted
    • do you have experience assisting adults who are dealing with addictions and mental health challenges
    • knowledge of effective practices related to marginalized adults
    • do you have post-secondary education in social work, community work, community health, mental health and addictions, recreation or other relevant field Experience:
    • work/volunteer assisting adults: 1 year (required) Application deadline: start date: 2022-06-20
    Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines

    What does a program assistant do?

    Program assistants have a great deal in common with administrative assistants, engaging in administrative duties such as filing, scheduling, and answering phone calls. They play a valuable supporting role, performing many client service and clerical tasks while ensuring that a team, project, or program is well organized.

    Their duties can vary based on the organization or sector in which they work. For example, a childcare program assistant may research educational resources, liaise with parents, or provide help with homework.

    Program assistant skills and qualifications

    A successful program assistant will possess the skills and qualifications required to perform their duties and responsibilities. While some specialized program assistant roles may call for other capabilities, here are the most common competencies needed in this position:

    • Administrative know-how, including the ability to manage schedules, organize and retrieve files, answer telephone and e-mail inquiries, and order office supplies 
    • Excellent written and verbal communication skills
    • Accomplished time management skills and the ability to prioritize, enabling them to meet deadlines, multitask, and oversee complex schedules
    • Knowledge of word processing, spreadsheet, and PowerPoint software, allowing them to enter data quickly and accurately, compose program correspondence, and create visual presentations
    • Top-notch organizational skills, including the ability to create and adhere to a user-friendly filing system and manage multiple schedules and deadlines
    • A keen eye for detail, ensuring accuracy in data entry, file management, and document preparation
    • Experience with the operation and maintenance of office equipment, including photocopiers, telephone systems, shredders, and printers
    • Accomplished interpersonal skills, enabling them to interact positively with clients, team members, and program leaders

    Program assistant experience requirements

    A suitable candidate for a program assistant position will possess work experience in an administrative or clerical role—ideally, in a program or project environment. Those who have worked as an administrative or office assistant in other sectors are also likely to possess the requisite skills. You may also wish to consider those who have performed receptionist duties, possess excellent typing skills, and boast billing experience.

    Program assistant education and training requirements 

    Program assistants typically possess a high school diploma, while a certificate or degree in business administration, office administration, public administration, medical administration, or a related field is advantageous. It is wise to seek candidates who have computer skills, including the use of word processing and spreadsheet software. 

    Program assistant salary expectations

    According to Indeed Salaries, the average salary for a program assistant in Canada is $50,316 per year. This salary may vary according to the individual’s experience level, geographical location, and company.

    Job description samples for similar positions

    If the job description for a program assistant does not meet your company’s needs, here are some related job descriptions that may be a better match:

    Program assistant job description FAQs

    What qualities make a good program assistant? 

    When posing interview questions to a prospective candidate, there are some desirable personal qualities and characteristics that you may wish to seek. An ideal applicant will be a team player with a positive state of mind, striving to support team members, provide help, and encourage others. They take ownership of their actions and are accountable for the results, honour commitments, and display a high degree of conscientiousness. An ideal program assistant also possesses a passion for the program, project, or organization, displaying a genuine dedication to the work they are doing.

    Does a program assistant work outside the office?

    The bulk of a program assistant’s work will be conducted inside the office, but they may occasionally be allowed to work in different environments. Possibilities include partaking in offsite meetings, attending conferences, or visiting program partners and collaborators. 

    Who does a program assistant report to? 

    Typically, a program assistant reports to the program manager, director, or leader, but this varies according to the organization and its sector. In some cases, they can report directly to the executive director.

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