What does a Program Assistant do?
Program Assistants function much like Administrative Assistants, predominantly handling administrative tasks like record keeping, data entry, and answering phones. Depending on the program, Program Assistants may have other, more specialized tasks to complete, based on what the general staff needs. For example, sales-heavy industries will often require Program Assistants to maintain client files and accounts. Additionally, Program Assistants will relay information between upper management and general staff as well as communicate with clients.
Program Assistant skills and qualifications
Program Assistants need to possess a variety of skills to excel in their role. Some important skills and qualifications necessary for an effective Program Assistant include:
- Excellent knowledge of scheduling and communication software
- Outstanding written and oral communication skills
- Negotiation and problem-solving
- Active listening and empathy
- Attention to detail
- Proven typing speed and accuracy
Program Assistant experience requirements
Program Assistants with previous clerical experience could be prepared to excel in this role. Candidates who have previously worked as Administrative Assistants or Office Assistants are equipped with many transferrable skills. For those without experience, an associate’s degree is a suitable alternative. Look for candidates with soft skills like organization and communication, and those who can demonstrate fast and accurate typing skills. Experience talking on the phone, budgeting, and invoicing are all valuable whether from a previous paid position, internship, or volunteer work.
Program Assistant education and training requirements
Candidates should generally have a high school diploma, GED, or greater to apply for this role. A Program Assistant with an associate’s or bachelor’s degree in a relevant clerical field, such as business administration, should be well-qualified.
Program Assistant salary expectations
According to Indeed Salaries, the average pay for a Program Assistant is $20.02 per hour. This average can vary based on many factors including experience, location and the hiring company.
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