Resources
Post a Job
 Special offer 

Jumpstart your hiring with a $100 CAD credit to sponsor your first job.*

Sponsored jobs are 4.5X more likely to result in a hire.**
  • Invite matched candidates to apply
  • Increase your visibility in job search results
  • Appear to more candidates longer
*The $100 CAD Sponsored Job credit offer is only available for new accounts in Canada that post a job and expires one year after account creation. Upon expiration of the credit, users are charged based on Sponsored Job budget. Terms, conditions, and quality standards apply **Indeed data (worldwide)

Crew Member Job Description: Top Duties and Requirements

A Crew Member, also called a Restaurant Crew Member, helps a fast food or fast casual restaurant keep running smoothly. Their duties include preparing food, explaining menu items to customers, and keeping the restaurant clean.

Build a Job Description
Are you a Job Seeker? Find Jobs

What does a Crew Member do?

Crew Members handle much of the routine work required in a fast-food restaurant, and they spend most of every shift on their feet. They might chop vegetables, operate deep fryers, answer questions from customers, handle customer transactions, and give people their food. These versatile employees are essential for keeping many restaurants running smoothly.

Build a Job Description
Are you a Job Seeker? Find Jobs

Crew Member Job Description Examples:

Example 1

Snow Removal Crew Member

Description

Integra-Turf Lawn Care is a landscape property maintenance firm serving Waterloo Region since 2021. We are recruiting candidates for snow removal operations this coming winter season.

Snow removal crew members will assist in shoveling and snow-blowing snow from commercial and residential properties along with salting. Employees will report to a crew leader and follow directions throughout the snow removal shift. The candidate in the role will be required to work in all weather conditions.

An Ideal candidate will be available from November 15th-April 15th and has reliable transportation to and from work or a specified meeting area.

Duties and Responsibilities
- Ability to work a wide range of hours, mornings, nights, weekends, and holidays
- Will be on call at all times
- Must be able to lift up to 50 pounds
- Follow a route with the crew leader and complete snow clearing in a timely fashion
- Control ice accumulation at job sites

Job Type: Full-time

Salary: $21.00-$22.00 per hour

Schedule:
  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

    Ability to commute/relocate:
  • Waterloo, ON: reliably commute or plan to relocate before starting work (required)

    Experience:
  • Landscape maintenance: 1 year Location: One location

    • Crew Member duties and responsibilities

    Crew Members finish tasks quickly so that businesses can serve high volumes of customers. Many employers require a uniform, a hat, or a name tag for Crew Members to make them easily recognizable to customers. Crew Members help keep customers happy while maintaining a clean and organized working environment. Duties and responsibilities in a Crew Member job description may include:

    • Emptying the trash
    • Cleaning tables
    • Training new employees
    • Packaging to-go orders
    • Operating cash registers and other restaurant equipment like ice cream makers
    • Washing dishes and kitchen utensils
    • Communicating with customers and resolving disputes when needed
    • Refilling napkin, condiment, and utensil dispensers

    Crew Member skills and qualifications

    Successful Crew Members can work with a variety of people and personalities. They’re professional, they can adapt to changing conditions quickly, and work a schedule that changes often. They should also be willing to do physical work like moving boxes, mopping floors, cleaning tables, and standing for long periods of time. Some top skills and qualifications for Crew Members include:

    • Outstanding customer service skills
    • Excellent verbal and written and verbal communication
    • An understanding of basic math
    • An understanding of cleaning protocols, food safety precautions, and local laws and regulations

    Crew Member experience requirements

    Most Crew Member jobs don’t require experience, and many people work as Crew Members for their first jobs. However, some positions require six months or a year of experience.

    Crew Member education and training requirements

    Many Crew Member jobs don’t require any formal training, but some require a high school diploma. On-the-job training is usually required, and Canada requires FOODSAFE certification for anyone who works around food. This eight-hour course is available in person or online, and the certification lasts for five years.

    Crew Member salary expectations

    According to Indeed Salaries, the average salary for a Crew Member is $15.00 per hour. Individual pay levels vary, depending on experience, education levels, the location, and the company.

    Job description samples for or similar positions

    If a Crew Member isn’t exactly what your business is looking for, here are some similar job description samples:

    Ready to Hire?Build a Job Description

    Crew Member job description FAQs

    What are the day-to-day duties of a Crew Member?

    Some Crew Members open the restaurant and get some of the most popular menu options ready for the first customers of the day. Then, they may take orders at a counter or drive-thru, prepare them, and bring them to customers. During the busiest hours, the Crew Members at some businesses spend most of their time delivering orders to customers. When it’s slower, they take care of routine chores. Crew Members usually wash dishes, mop, clean tables, and take out the trash before closing. Some restaurants are open 24 hours per day, and Crew Members can do their work at any time of day.

    Who does a Crew Member report to?

    A Crew Member usually reports to a Manager, Assistant Manager, or Shift Supervisor. Some Crew Members in smaller places report to an owner. They work with other team members and make some decisions by themselves, but they usually need the approval of the manager or owner before giving discounts, changing opening or closing times, asking an unruly customer or leave, or taking similar actions. Some Crew Members help Managers train new employees as well.

    How is a Crew Member different from a Cashier?

    Cashiers accept payments from customers, give change, and operate cash registers. They also keep the area around the register clean, and they work at retail stores and restaurants. Crew Members sometimes take care of the same tasks as Cashiers, but they have a wider range of duties. They work in the entire restaurant instead of just the area around the cash register.

    What makes a good Crew Member job description?

    A good Crew Member job description helps the people who read it decide whether their experience, values, skills, and education levels are good matches for the position. It attracts quality applicants, helping find hardworking, competent Crew Members faster, and reduce hiring costs. To write a great Crew Member job description, include an overview of your company and its culture. Candidates should also know what their duties will be and the skills, training, and experience level desired.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

    No search results found

      *Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.