Crew Member duties and responsibilities
Crew Members finish tasks quickly so that businesses can serve high volumes of customers. Many employers require a uniform, a hat, or a name tag for Crew Members to make them easily recognizable to customers. Crew Members help keep customers happy while maintaining a clean and organized working environment. Duties and responsibilities in a Crew Member job description may include:
- Emptying the trash
- Cleaning tables
- Training new employees
- Packaging to-go orders
- Operating cash registers and other restaurant equipment like ice cream makers
- Washing dishes and kitchen utensils
- Communicating with customers and resolving disputes when needed
- Refilling napkin, condiment, and utensil dispensers
Crew Member skills and qualifications
Successful Crew Members can work with a variety of people and personalities. They’re professional, they can adapt to changing conditions quickly, and work a schedule that changes often. They should also be willing to do physical work like moving boxes, mopping floors, cleaning tables, and standing for long periods of time. Some top skills and qualifications for Crew Members include:
- Outstanding customer service skills
- Excellent verbal and written and verbal communication
- An understanding of basic math
- An understanding of cleaning protocols, food safety precautions, and local laws and regulations
Crew Member experience requirements
Most Crew Member jobs don’t require experience, and many people work as Crew Members for their first jobs. However, some positions require six months or a year of experience.
Crew Member education and training requirements
Many Crew Member jobs don’t require any formal training, but some require a high school diploma. On-the-job training is usually required, and Canada requires FOODSAFE certification for anyone who works around food. This eight-hour course is available in person or online, and the certification lasts for five years.
Crew Member salary expectations
According to Indeed Salaries, the average salary for a Crew Member is $15.00 per hour. Individual pay levels vary, depending on experience, education levels, the location, and the company.
Job description samples for or similar positions
If a Crew Member isn’t exactly what your business is looking for, here are some similar job description samples: