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Personal Support Worker Job Description: Top Duties and Requirements

Edited by Indeed Employer Content Team
Last updated October 8, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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7 min read

A 12051611634personal support worker46.91psw33.04support worker24.04caregiver10.8home support worker4.271649164190296514.0023.6138.70HOURLY19461189272025-10-012025-10-312025-09-012025-09-302025-11-05Personal Support Worker, also known as a Personal Care Attendant, is someone who looks after the physical, mental, and emotional well-being of a patient who is not able to do so themselves, typically in the elderly population. The main responsibilities of a Personal Support Worker include ensuring the patient has healthy and nutritious meals, helping the patient with daily tasks, and working with an interdisciplinary team to ensure the best quality of care.

12051611634personal support worker46.91psw33.04support worker24.04caregiver10.8home support worker4.271649164190296514.0023.6138.70HOURLY19461189272025-10-012025-10-312025-09-012025-09-302025-11-05Personal Support Worker duties and responsibilities

When writing a job description for a Personal Support Worker, it is important to specify the main functions of the role. Some of these important duties and responsibilities may include: 

  • Working with elderly patients and providing one-on-one care such as assisting with personal care, meal preparation, and light housekeeping
  • Ensuring the fulfillment of individual goals and needs as instructed in the client’s support plans
  • Helping clients with leisure activities
  • Ensuring the health, safety, welfare, and independence of clients
  • Assisting and satisfying the social and emotional needs of a client
  • Documenting and recording daily care reports which may include resident incident reports, restraint monitoring, and medication administration.
  • Adhering to the Occupational Health and Safety Regulations set by the province or territory

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Personal Support Worker (PSW) Job Description Examples:

Example 1

Bloom is a growing Digital Health Technology and Services company that is on a Mission to Improve Care Experiences. Bloom helps better connect people with healthcare professionals.

We present the opportunity to grow at your own pace while promoting higher pay rates for your hard work and dedication. We are committed to helping you succeed and will reward your high-quality, client-centric, and compassionate care. We allow you to have more flexibility, better work, quicker pay & greater communication.

Requirements for this position:

  • PSW certification or diploma is a must.
  • First Aid Certificate and Cardiopulmonary Resuscitation (CPR) Certificate (within 1 year)
  • Police Criminal Record Check with Vulnerable Sector Screening.
  • Tb test and Immunizations ( up to date)

Responsibilities/Duties

  • Compassion, integrity, and quality care are all expectations of our community culture.
  • Provides personal care to the client
  • Support client to perform ADL’s (Activities of Daily Living) including, meal preparation, light housekeeping, laundry, and more
  • Assist client in safely ambulating and transferring
  • Perform delegated tasks as required
  • Promote client independence
  • Provides psychological and emotional support
  • Provide clear, timely communication to the client, family and any stakeholders
  • Promotes a safe environment for both the client and worker

#Bloomcarepro

Job Types: Full-time, Part-time, Casual

Schedule:
  • Monday to Friday
  • Weekend Location: In person

Example 2

About us

Bridgingway Healthcare Solutions Inc. is a healthcare staffing agency based in Windsor, ON. We are autonomous, professional, and inclusive, and our goal is to deliver exceptional care to every patient by setting high standards for excellence in quality and delivery of services.

Bridgingway Healthcare Solutions Inc. is a healthcare staffing agency based in Windsor, ON. We are autonomous, professional, and inclusive, and our goal is to deliver exceptional care to every patient by setting high standards for excellence in quality and delivery of services..

Our work environment includes:
  • On-the-job training
  • Flexible working hours
  • Safe work environment

Skills Required

Candidates may be required to complete the following tasks:
  • Feeding, dressing, bathing, transferring, incontinence care, medication reminders, meal preparation, providing transportation, light housekeeping, companionship

WHAT OTHER Companies CALL THIS ROLE
  • Personal Support Worker - PSW; Health Care Aide - HCA; Developmental Support Worker - DSW; Community Support Worker - CSW; Nursing Assistant - NA; Registered Nurse - RN; Caregiver (Informal)

Job Types: Part-time, Casual

Salary: $25.00-$30.00 per hour

Additional pay:
  • Overtime pay
Benefits:
  • Flexible schedule
Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • On call
  • Weekend availability

COVID-19 considerations:
You will be required to wear a mask at work

Ability to commute/relocate:
  • Windsor, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
  • Do you consider yourself as someone with a positive attitude?
  • We are looking for someone with a minimum of 3 vaccine shots against covid19. Are you this person or you are planning to get all 3?

Experience:
  • PSW: 2 years (required)

Licence/Certification:
  • PSW (required)

Shift availability:
  • Day Shift (preferred)
  • Night Shift (preferred)
  • Overnight Shift (preferred)

Willingness to travel:
  • 75% start date: 2022-06-14

Example 3

A premier Park Place care residence located in the community of Edmonton AB, Villa Marguerite offers both Independent Living and Supportive Living (DSL, SL4 and SL4D). Recognized for its inclusive care services and close proximity to Misericordia Hospital and West Edmonton Mall, Villa Marguerite Seniors Community combines unique social events with the comfort and services that provide residents a warm and welcoming environment to call home.

If you are looking for a new and exciting opportunity please apply today!

Position Summary:

The Personal Support Worker is a multi-functional team member, assisting residents in supportive living. The Personal Support Worker provides support to assist with preventative healthcare, health maintenance and quality of life. Assistance may include but is not limited to the following: facilitating life skills, improving relationships, accompanying to appointments and shopping trips, using alternate communication skills and supporting the team with other related duties to enhance the care of the resident and the safety of the environment. This is an AUPE unionized position.

Shift Availability:

Weekdays: 3 pm to 9 pm

Weekends: 1 pm to 9 pm

Qualifications:

· Graduation from a recognized Health Care Aide Program or Psychiatric Aide Program

· Non-Violent Crisis Intervention

· Suicide Prevention Module

· Secondary Education based on a Psychology framework

· Experience working with Mental Health and Dementia residents

· Clear criminal record security clearance with vulnerable sector included (no more than 6 months old)

· Must have a valid Driver’s License and vehicle as this is required for transportation for the residents.

This is a part time permanent position with a 0.5 FTE. Successful candidate must be fully vaccinated.

Job Types: Part-time, Permanent

Salary: $21.30-$26.67 per hour

Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Vision care
Flexible language requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Evening shift
  • Weekend availability

COVID-19 considerations:
All PPE is provided and we are following enhanced infection prevention controls.

Experience:
  • Support Care: 1 year (preferred)

Licence/Certification:
  • Class five license and vehicle (required)

Willingness to (preferred)

Example 4

We are a local senior care company serving Ottawa for the past 14 years. We hire older adults (age 40+) that have the life experience needed to identify with the unique needs of aging individuals.

Our Personal Support Workers / PSWs assist seniors with their daily care needs to improve their quality of life and help them maintain their safety and independence, whether they live at home or at a retirement residence/senior care facility.

We carefully match you up with clients according to their needs and your skills, experience, and preferences so you can develop meaningful connections with our seniors and their families that need and value your help.

We’re mindful of pairing you with clients in or near your area and work with you to develop a flexible schedule that suits your availability and compliments your lifestyle.

Our caring and compassionate staff are always just a call away to provide the assistance and support that you deserve.

If you are a PSW, DSW, or Nurse that is passionate about the health and well-being of seniors and have a genuine desire to assist seniors with their personal care needs, we encourage you to apply!

***Please note: we only offer PART-TIME work opportunities.
Not well-suited to candidates seeking FULL-TIME employment.***

Requirements:
  • PSW diploma / certificate for having completed a PSW / Health Care Aide training program (or equivalent training, i.e. DSW, RN or RPN)
  • Experience providing care to seniors with Alzheimer's and other dementias
  • Physically capable of assisting seniors with sitting, standing and walking
  • Flexible availability on weekdays during working hours
  • Strong work ethic, compassionate, reliable, punctual, good time management, efficient, attentive
  • Strong interpersonal and oral communication skills (fluent in English)
  • Vulnerable Sector Check not older than 1 year (or otherwise willing to obtain)
  • Able to provide at least 2 professional references

The following are assets but not required:
  • Valid driver's license and own vehicle or regular access to a vehicle
  • Evening, weekend availability and/or overnight availability
  • Bilingual (English & French)

We sincerely thank all applicants for their interest. Please note that we will only consider Personal Care Workersthat meet the requirements listed above.

Seniors ON SITE
[website]

Job Type: Part-time

Salary: $20.00 per hour

Schedule:
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

COVID-19 considerations:
Candidates must provide proof of full vaccination (valid COVID-19 Vaccine Certificate). All Seniors on Site staff are fully vaccinated.

Application question(s):
  • Postal Code (must be living in Ottawa or Quebec if within 15 KM of border)
  • Tell us about yourself!

Experience:
  • PSW, HCA, RN, RPN or DSW: 1 year (required)
  • Personal Care: 1 year (required)
  • life: 1 year English (required)

Example 5

JOB TITLE:PSW (Personal Support Worker- Summer Relief)

We support wellness and work life harmony. Family Owned, Family Values.

At Crown Ridge, we are energetic about “Embracing Life's Journey". We are committed to encouraging a lifestyle that promotes continued independence, purpose, and vitality*.*

We are seeking candidates that share our values - who’s ethics align with ours and are dedicated to teamwork.

Our values at Crown Ridge follow a ‘People’ focused approach. *Creative,Respect,Outstanding,Welcoming,N*urturing. Care, service, and commitment to quality has always been our priority.

Crown Ridge Place is a 122 bed Long term care home located in Trenton. We are currently seeking RN and RPN students for PSW summer relief from April to September.

What will you do.

  • Reports to the Charge Nurse, Director of Nursing
  • Participates a member of the homes multidisciplinary team to provide care (including hygiene, grooming, dressing, bathing, transferring, toileting, mobility), assistance and supervision for residents of the home
  • Feeds dependent residents and assists other residents with their meals; provides and serves nourishments between meals.
  • Cleaning duties as required
  • Observe and report health findings to the registered staff
  • Demonstrate good communication skills
  • Documentation of care
  • Must represent, understand, and be committed to the Mission and Values of the home

What will you need.

  • Enrolled in the RN or RPN program as per the requirements of the Long-Term Care Act and Regulations
  • Proof of 2 COVID vaccinations
  • Vulnerable sector check
  • 2 step TB test
  • CPR, First Aid- an asset

Company Benefits.

  • Employee assistance program
  • Extended health care
  • On-site parking
  • On site fitness center
  • Wellness incentive program

Schedule

  • Required to work all shifts
  • Weekends and holidays required
  • Every other weekend off, premium if work weekend off.
  • Work all shifts; days, evenings, nights

We are dedicated to making our homes comfortable, enjoyable, and secure places to work. Everyone is welcome and you can be yourself. We are looking to add to our outstanding team as soon as possible.

Job Types: Full-time, Part-time, Casual, Seasonal
Contract length: 5 months
Part-time hours: 20-40 per week

Salary: From $23.62 per hour

Benefits:
  • Disability insurance
  • Employee assistance program
  • On-site gym
  • On-site parking
  • Wellness program
Flexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • Weekend availability
Supplemental pay types:
  • Overtime pay

COVID-19 considerations:
Masks to worn at all times while on duty, hand hygiene, COVID protocols, COVID testing per MOH directive, Mandatory COVID vaccination policy in place. 2 vaccinations Location: One location

Example 6

Applicants may fill out this form to proceed with your application, link below: [website]

  • (Note: This form needs to be FULLY accomplished. Make sure you fill out ALL the needed information before proceeding on the next button to successfully proceed with your application)

Overview:

The Promyse Home Care?team of experienced?nurses & caregivers?offer a wide range of home and health care services to those looking for the highest quality of professional & caring support. Whether it is care for seniors, disabled, chronically or terminally ill people, we have the knowledge, understanding & compassion to help you through.

Job Brief:

We are looking for you! Apply Now!!!

Promyse Home Care is looking for caring, competent and qualified Personal Support Worker(s) to provide support for our clients in a professional and compassionate manner.

Ideal candidate would be patient and friendly with good interpersonal skills and can perform variety of tasks to support clients. Often requires you to be available for most of the day and week.

Shifts & Availability:

  • Preferably someone who can cover short morning or afternoon shifts
  • Availability on Weekends is an advantage
  • Flexible / Can work short or longer shifts
  • Willing to visit 1-3 clients a day

Shift Schedules:

  • Weekends: 9am-12noon / 4pm-6pm
  • Longer shifts: 8am-2pm / 7pm-7am / 7am-7pm
  • Shorter shifts: 12:30pm-3:30pm / 2pm-3pm / 4pm-6pm / 4:30pm-7:30pm

Note: Schedules above may change anytime

Duties/Responsibilities:

In order to provide premium care to all of our client, all candidates must be willing and able to:

  • Provide Personal Care (bathing, dressing, toileting, feeding)
  • Cook (Prepare meals based on the client care plan)
  • Clean (Mop, Laundry, Clean Kitchen/Dishes)
  • Home support
  • Companionship
  • Appointment accompaniment

Job Qualifications:

  • Must be living in Ontario Canada, preferably near in the following locations:

- Kitchener/Waterloo,- Cambridge ,- Guelph- (Elmira, S. Jacobs*,
  • Ayr, Baden, etc.) Willingness to serve clients throughout Waterloo Region(urgent hiring for Elmira client)
  • Required: Personal Support Worker (PSW) Certification, Health Care Aid (HCA) certification and internationally educated nurse OR equivalent.
  • Criminal record check with Vulnerable Sector Check (within the last 6 months)
  • Current CPR Training (not expired)
  • Negative TB test or Chest X-Ray result
  • COVID Vaccination (Completely vaccinated - 2 doses)
  • Strong verbal and written English language skills
  • Personal cell phone with a mobile data plan.
  • Must have reliable transportation, preferably your own vehicle.
  • Willing to visit 1-3 clients locations/day
  • Minimum 1 to 2 years work experience providing seniors or disabled adults with care
  • Willing to start to work immediately (within 1-7 days)


Benefits and What we offer:

  • Competitive wages
  • Work schedules that fit your lifestyle
  • Ongoing training opportunities that can h elp you grow professionally and personally
  • A supportive, caring work environment
  • The opportunity to work one-on-one with seniors and truly make a difference in their lives.

Job Types: Part-time, Casual

Salary: $18.00-$25.00 per hour

Benefits:
  • Extended health care
Schedule:
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Weekend availability

Application question(s):
  • If YES, please indicate (PSW, RN,RPN or HCA)

Licence/Certification:
  • Driver's license and reliable vehicle to commute to work? (required)
  • PSW certificate or equivalent (RN, RPN, HCA)? (required)

Shift availability:
  • Day Shift (required)
  • Night Shift Shift (preferred)

Example 7

New or Returning PSW’s you may be eligible for a $5000.00 signing bonus!

We are looking for Personal Support Workers to join our team at Golden Dawn Senior Citizen Home

Golden Dawn Senior Citizen Home is a non-profit, long-term care, and senior apartment complex located in the village of Lion's Head, Ontario, on the beautiful Bruce Peninsula. Golden Dawn is a registered charity and licensed with the Ontario Ministry of Health and Long-Term Care.

Golden Dawn is the home to 37 residents who are provided with 24 hours of supervision and care.

Working at Golden Dawn, you will help provide residents with a safe, clean, healthy environment where they can receive the care they need, have access to proper nutrition, and experience the social benefits of being around their peers. Golden Dawn allows you to focus on your patients’ overall well-being and form a connection with them. If you’re looking for a workplace where getting to know your patients is a high value, Golden Dawn is the right place for you.

Are you ready to be a part of a team that will truly value your hard work, dedication and effort? Are you passionate about providing the highest quality of care to your residents? If you are, we want to hear from you!

Our PSW team provides direct personal care to our residents to help fulfill the physical, intellectual, emotional, social and spiritual needs of our residents.

As a Golden Dawn PSW you will:

  • Provides direct personal care to the residents in compliance with policies and procedures.
  • Provides for the resident’s activities of daily living (eating, toileting, transferring, dressing, walking, positioning, exercise, etc.).
  • Utilizes proper body mechanics and transfer techniques in order to carry out safe lifts and/or transfers.
  • Performs additional personal care tasks which may include, but are not limited to bathing, morning and evening care, application of cosmetics, perineal care, hair/skin/nail care, oral hygiene, glasses, hearing aids and prosthetics.
  • Maintains familiarity with resident’s individualized plan of care.
  • Ensures a safe environment for all residents and fellow staff.

What you will need to be successful:

  • Your Personal Support Worker Diploma or enrolment in an accredited Ontario College PSW program (theory completed)
  • RN/RPN student, with one year of study completed.
  • Proof of COVID-19 vaccination upon hire or proof of valid medical exemption upon hire. All Golden Dawn team members are required to be fully vaccinated against COVID-19.
  • A clear Criminal Record Check with Vulnerable Sector Screening within the last 6 months
  • Proof of a negative TB test within the last 6 months and an up-to-date immunization record
  • Commitment to work every other weekend and or shift work.

Why Work For us:

· Golden Dawn has over 50 years of experience providing high quality care you can be proud of

· Competitive compensation and paid orientation

· A variety of Full time and Casual positions

· Pension is available to all staff.

· Life insurance is available to all staff.

· Comprehensive benefit package available to eligible staff

· Paid sick days to eligible staff.

· Overtime paid after 7.5-hour shift or 75 hours bi-weekly

Range of Pay: $20.20 to start - $21.91 after 450 hours

Eligible for $3.00 regular hours and $4.50 OT hours Wage enhancement

Eligible for Return of Service: Yes

To be eligible for the PSW ROS, a Personal Support Worker must:

· Not have been employed as a PSW in Ontario in the six months prior to being hired.

· Begin employment between February 1, 2022 and September 30, 2023; and.

· Commit to 6-months of employment at a full-time work schedule offered by approved employer.

Funding will be paid to each eligible PSW in two instalments:

*
  • $2,000 after the completion of two (2) months, and*

*
  • $3,000 after the completion of six (6) months*

Job Types: Full-time, Permanent, Casual

Salary: $20.20-$21.91 per hour

Benefits:
  • Company pension
  • Dental care
  • Discounted or free food
  • Life insurance
  • On-site parking
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • Overtime
  • Weekend availability

COVID-19 considerations:
Personal Protective equipment provided if required
Temperature Screening
Social Distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
RAT and or PCR testing in place




Ability to commute/relocate:
  • Lion's Head, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
  • If planning on relocating do you already have accommodations?

Licence/Certification:
  • Personal Support Worker Diploma Location: In person
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Create a culture of innovation
Download our free step-by-step guide on encouraging healthy risk-taking
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What does a Personal Support Worker do?

A Personal Support Worker assists individuals that are elderly, have a disability, or recovering from an illness or operation. Personal Support Workers help with all aspects of daily life including housekeeping and making meals. In some cases, a Personal Support Worker may also help their patient eat their food. An important responsibility of Personal Support Workers is helping their client maintain their hygiene. Personal Support Workers may also help to administer a daily medication schedule.

Personal Support Worker skills and qualifications

A successful 12051611634personal support worker46.91psw33.04support worker24.04caregiver10.8home support worker4.271649164190296514.0023.6138.70HOURLY19461189272025-10-012025-10-312025-09-012025-09-302025-11-05Personal Support Worker candidate possesses various prerequisite skills and qualifications for the duties of this job. Some of these may include: 

  • Strong organizational skills while being able to maintain high standards under pressure
  • Ability to adapt to change and remain flexible
  • Accustomed to working with and understanding the needs of various types of patients
  • Excellent communication skills both oral and written
  • Ability to work well as an independent collaborator and as a team
  • Ability to comply with standard policies and procedures to ensure a safe work environment
  • Ability to use computer programs to keep accurate records and documentation
  • Excellent listening and interpersonal skills

Personal Support Worker experience requirements

When reviewing resumes for a Personal Support Worker, it is not always necessary to look for someone with prior experience. However, if the applicant is working with a patient with a particular illness or need, then prior experience with caring for patients with that particular illness may be required.

12051611634personal support worker46.91psw33.04support worker24.04caregiver10.8home support worker4.271649164190296514.0023.6138.70HOURLY19461189272025-10-012025-10-312025-09-012025-09-302025-11-05Personal Support Worker education and training requirements

When reviewing resumes for a Personal Support Worker, employers often look for someone who has at least a high school diploma. A Personal Support Worker who has obtained a Personal Support Worker certificate from an accredited college should be preferred, although this is not always required. Some applicants will also have a certificate that specializes in the care of the elderly, people with disabilities, or someone recovering from surgery.

Personal Support Worker salary expectations

According to Indeed Salaries, average pay for a Personal Support Worker in Canada is $20.04 per hour. Wages can vary depending on many factors including experience, location, or the company that is hiring.

Job description samples for similar positions

If a 12051611634personal support worker46.91psw33.04support worker24.04caregiver10.8home support worker4.271649164190296514.0023.6138.70HOURLY19461189272025-10-012025-10-312025-09-012025-09-302025-11-05Personal Support Worker role isn’t quite what you are looking for, other job descriptions include: 

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Download our free step-by-step guide on encouraging healthy risk-taking
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Personal Support Worker job description FAQs

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