Who does a Clerk report to?

A Clerk generally reports to an Office Manager or an Administrative Manager. If the business is small, a Clerk may directly report to the business owner. While Clerks do not require close supervision, they are expected to perform their duties on time and meet any specified deadlines to ensure the business runs smoothly and efficiently.

Clerk Job Description [Updated 2025]

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

7 min read

A Clerk, or Office Clerk, performs administrative tasks assigned by an Office Manager or other company employee. Their duties include maintaining files and records, answering phones, and running office errands.

Clerk duties and responsibilities

The role of a Clerk is an important one for most businesses. Clerks are needed in almost every industry. Some of the primary duties and responsibilities of a Clerk include:

Typing letters, memos, business documents, and reports
Sorting mail and distributing it to the relevant employees
Responding to general inquiries
Managing invoices and following up on outstanding payments
Taking dictation and minutes during business meetings
Managing travel-related tasks including booking flights, hotels, and other related arrangements for employee business trips
Managing office supplies and ordering them as needed

Hire your next Clerk today.

Post a job

Hire your next Clerk today.

Post a job

Clerk Job Description Examples:

Example 1

Overview

The Shipping Clerk is responsible for ensuring positive and effective communication with drivers, customers and internal staff. They maintain an efficient flow of paperwork and information between the office and the warehouse staff. They also ensure a successful start for the next shifts shipping clerk.

Shift Schedule: Monday - Friday (7:00 AM - 3:30 PM)

Duties

Checks in trucks at the shipping window being mindful of appointment times and dock door assignments.
Maintain the accuracy of the white board and the paperwork.
Review inbound shipment paperwork for completeness and adds charges temperatures and pallet tracking in footprint
Enter inbound Shipments into footprint and prepares license plates to be provided to the receive.
Scans completed BOL’s and complete shipment paperwork to footprint.
Collaborate with procurement staff to list expected deliveries
Receive shipments and sign paperwork upon receipt
Contact supplier or shipper if a mistake is identified
Label deliveries and allocate them to their designated place
Carry out any other duties as assigned

Requirements

Proven experience as receiving clerk or similar position
Experience in operating forklifts
Working knowledge of computer programs for entering data
Solid understanding of health and safety regulations
Basic math and recording abilities
Excellent organizational skills
Great communication and interpersonal abilities
Keen eye for detail

Applicants must hold a Valid Canadian Work Permit to Apply

Job Types: Full-time, Permanent

Salary: From $19.25 per hour

Additional pay:

Overtime pay

Benefits:

Casual dress
Dental care
Extended health care
On-site parking
Vision care

Schedule:

8 hour shift
Monday to Friday

COVID-19 Klondike Cold Storage, we pride ourselves on providing the safest workplace possible and we are requesting that all applicants be vaccinated against COVID 19.

Example 2

We're looking for a great edition to our as an office clerk.

Responsibilities AND TASKS:

Data entry
Write notices, letters and all correspondence
Answer the phone, take phone messages
Make calls to trades
Follow up on tasks in progress and started
Ensure that the given tasks are completed- Classification and digitization of documents
Receiving, analyzing, sorting and sending emails
Placement of advertisements- any other task requested by the superior
Balancing cash registers
Prepare payroll
Maintain employee files
Send documents and information required by the accounting department

Professional Skills:

Job-related experience: 1 to 2 years of experience
Good knowledge of data entry tools and office software (Excel, Word, etc.)
A college diploma
Any other training and experience related to the job
Conscientious, organized, and rigorous by nature
A team player
Comfortable with computer systems (Office suite)

WE WOULD LIKE TO OFFER YOU:

A fun and collaborative work environment
Flexible hours to allow for a better work/life balance
Competitive salary and benefits package
And so much more

Job Type: Full-time

Salary: $23.00-$38.00 per hour

Benefits:

Extended health care

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (preferred)

Experience:

Front desk: 1 year (preferred)
Administrative experience: 1 year Location: One location

Example 3

Position Description
The position reports to the CFO and is part of Human Resources and Finance team. This position will have an active role in a variety of general administrative tasks to support both Human Resources and Finance.
Responsibilities

Represent Delta’s core values of Integrity, Service and Quality in relationships with both internal staff members and external customers and suppliers.
Follow Delta Elevator policies and procedures, Employee Manual, and Health & Safety Manual guidelines.
Respect and manage the confidentiality of all information.
Maintenance of account information related to current maintenance contracts.
Maintenance of new and existing maintenance account files and updating information in Total Service .
Matching the Visa receipts to Visa statements on a monthly basis.
Updating monthly Escalations in Total Service on a monthly basis
Assisting accounts payable in invoice entry, matching of the cheque run and filing.
Assist in the collection of Accounts Receivable
Back-up for the reception.
Employee time sheet entry into Total Service
Perform other related duties as assigned.

Qualifications & SkillsMinimum high school diploma Preferred college diploma in business administration or accounting disciplines
*

Minimum two (2) years general office experience Excellent communication
Ability to manage multiple projects
Ability to complete projects timely and accurately
Organization and detail orientation with exceptional record keeping
Initiative and follow through
Ability to work well with others
INDLP

Job Types: Full-time, Permanent

Salary: From $19.00 per hour

Additional pay:

Bonus pay

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care

Schedule:

8 hour shift
Monday to Friday

COVID-19 considerations:
Proper PPE is available.

Education:

Secondary School Office: 2 years (required)

Example 4

The Deli/HMR Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Job Description

Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
Provide customer service to meet customer needs
Keep work area clean and presentable
Process customer deli orders
Perform program execution and merchandising of product
Handle and prepare deli products
Increase store sales by actively promoting products
Participate in the training of junior staff
Order and receive stock in accordance with company inventory control procedures as required
Process department shrink
Maintain a clean and safe working environment as per Company requirements
Other duties as required

Job Requirements

Ability to work independently in a fast paced environment

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies

Job Type: Part-time

Salary: $15.00 per hour

Benefits:

Employee assistance program
On-site parking
Store discount

Schedule:

4 hour shift
8 hour Location: In person

Example 5

Transportation Clerk

ADESA Winnipeg is looking for an experienced individual to join our Transport team.

ADESA, a division of KAR, is a leading vehicle remarketing company in North America. We are looking for someone with a positive attitude who shares our passion and wants to be part of a collective team. Our business requires a wide range of knowledge and skill sets to lead our company and service our customers.

The Transport Clerk will report directly to the Transport Manager. The successful candidate will be highly motivated and their main focus will be to ensure a high level of customer service is maintained.

Accurately enters vehicle and sale information into computer on the auction block during the sale
Maintain inventory tracking system and ancillary services report
Communicate inventory status with internal service providers and departments in real time
Track priorities and communicate with dispatch team
Accurately enter vehicle and sale information into database in a timely manner
Proactive in the continuous development and growth of tracking and database maintenance through continuously seeking ways to improve efficiency of processes throughout departments.
Perform general clerical functions in accordance with established procedures, guidelines and instructions

· Acts as Block Clerk on the Thursday Sale Days.

Educational/Experience Requirements

· High school diploma required with 1-2 years’ experience in an office, transport industry is preferred. Related post-secondary education will be considered as an asset, a combination of education and experience will be considered.

· Ability to work with little supervision and track multiple processes

· Strong general computer skills using Microsoft Office, proficient in Excel

· Great problem-solving skills

· Well organized and detail oriented - able to assess work requirements and delegate assignments to ensure timely completion of prioritized tasks

· Excellent communication skills

· Must be located in Manitoba and legally entitled to work in Canada

Pay is $16-18 per hour depending on experience.

Please note there is no bus service to the site, so applicants are required to have their own reliable transportation and driver’s license.

We appreciate all applications, however, only those selected for interview will be contacted.

Apply at KAR Auction Services [website] No phone calls please.

Job Types: Full-time, Permanent

Salary: $16.00-$18.00 per hour

Benefits:

Dental care
Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday

Application question(s):

Do you have your own car and drivers license as there is no bus service to the clerk: 1 year (preferred)

Example 6

Low Rise Residential Customer Care Clerk

Location: Springwater, Ontario

The Company

Tribute Communities is an award-winning builder with over 35 years’ experience who has built more than 35,000 homes and condominium suites across the GTA. Our current communities include Stanley Church + Carlton, Max Condos, Artistry, Y&S and Linx Condominiums in Toronto, Towns at Rouge Valley in East Toronto, Humberwood Heights in Etobicoke, Hyland Village in Shelburne, Storybrook in Fergus, Stonemanor Woods in Springwater, Chelsea Hill in Whitby, and U.C., U.C. uptowns, U.C. Tower and Park Ridge in Oshawa.

Our Head Office is located in Pickering, keeping us close to the many thousands of homes that we have built in the Durham region over the past 3 decades, and where our reputation as a top-quality builder first began decades ago.

Tribute has won many awards for our workmanship and dedication to service, but also for our business practices which were recognized with the Desjardins Award for Large Business from the Ontario Chamber of Commerce.

Job Brief

We are looking for a hard-working Low Rise Residential Customer Care Clerk. You will work together with the Low Rise Customer Care Team and will be responsible for assisting the Customer Care Manager.

What’s in it for you?

You will appreciate our comprehensive Health Care Benefits Plan, and other perks; such as, but not limited to: Work-Life Balance, Tuition Reimbursement, Corporate Partnership with GoodLife, Employee Assistant Program, and amazing Corporate Events.

What’s in it for us?

Our ideal candidate has proven administrative experience, preferably in the Residential Construction Industry or in the Customer Service experience. Our ideal candidate is organized and motivated to work in a team focused and fast-paced environment.

Position Responsibilities

Assist the Customer Care Manager with administrative office work.
Assist with Tarion 30 Day and Year End deficiencies.
Answer phone calls, reply to emails from Purchasers and Trades.
Prepare packages for trades to include work orders, drawings, etc.
Maintain organized Customer Care site office. You will be required to demonstrate skills in keeping schedules current, as well as maintaining a timely and accurate flow of paperwork.
Basic understanding of Microsoft Office (Excel and Word) and QA-PAD.
Possess a positive attitude with a strong focus on working together
Possess very strong time management skills. You will be able to handle a wide variety of tasks and demands
Be articulate in English and have a professional demeanor.
Have a valid Driver’s License, access to a vehicle with Valid Auto Insurance, and the ability to travel to multiple job sites throughout Toronto and the GTA
Able to work well in a high stress environment

Required Skills and Experience

Excellent communication skills – both written and verbal
Superior time management, organizational and multi-tasking skills
Ability to prioritize and work under strict deadlines
Positive attitude, team player and professional demeanor

Tribute Communities will ensure special accommodations are made for persons with disabilities, as requested, during the selection process. Accessible formats of this document are available free upon request.

Job Type: Full-time

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Vision care

Schedule:

Monday to Friday

Ability to commute/relocate:

Springwater, ON: reliably commute or plan to relocate before starting work School (preferred)

Our mission

Read our editorial guidelines

What does a Clerk do?

A Clerk handles clerical and administrative tasks for an organization. Duties of a Clerk can vary depending on the business but, in general, Clerks are mainly responsible for compiling and maintaining company records, fulfilling office requests, and sorting and handing out correspondences from suppliers, clients, or other colleagues. They may also be required to perform other clerical tasks that are essential for the smooth running of a business. Some Clerks also deal with clients, and they handle inquires, questions, or concerns related to the offered products or services of the company. Scheduling appointments, meetings, and taking care of travel details of office employees are other tasks that are often handled by a Clerk.

Clerk skills and qualifications

A Clerk must have the professional skills and qualifications to perform clerical tasks. Some examples of a Clerk’s skills and qualifications may include:

Proficiency in computer software including word processing, spreadsheets, data entry, and accounting
Touch typing and minute-taking skills
Excellent verbal and written communication skills to be able to correspond on behalf of the company
Excellent interpersonal and customer service skills
Multitasking skills
Attention to detail and the willingness to learn

Clerk experience requirements

Experience requirements for Clerks depend on the type of business and the tasks that the Clerk is expected to perform. In general, candidates who have some experience in a similar role are preferred. Candidates may also have had experience working with common accounting software. For a small business, a Clerk may be handling most of the administrative work on their own or with a small team and therefore may be required to have more experience as well as industry-specific knowledge.

Clerk education and training requirements

A Clerk usually possesses a high school diploma or equivalent. In addition, Clerks are also expected to have excellent typing skills and be trained in the use of basic office software. Familiarity with accounting software can be an important requirement for Clerks, depending on business needs.

Clerk salary expectations

According to Indeed Salaries, the average salary for a Clerk is $19.05 per hour in Canada. The rate may vary dependent on the candidate’s level of experience, the location of the position, and the specific hiring practices of the company.

Job description samples for similar positions

If a Clerk is not quite what you’re looking for, a few other job description samples that may fit your needs include:

Clerk job description FAQs

One of the strongest qualities of a good Clerk is that they are team players and have a positive attitude. A Clerk has to be extremely organized, with excellent time management and organizational skills. Clerks are often required to run office errands, so they should be able and willing to do a variety of tasks for different departments within an organization. Someone who is quick on their feet and a fast learner, especially on departmental regulations and processes, will usually excel in this role. A Clerk must be motivated to provide support to office staff and should not shy away from small tasks.

Clerks work in most organizations. However, different companies have different work requirements depending on their business and their industry. A good job description clearly outlines the industry type, and the primary tasks and duties the candidate would have to perform in this role. If industry-specific experience is required, this should be specified in the job description. Minimum work experience and education requirements should also be stated. Clerks are generally expected to have good time management and organization skills, so it may help to emphasize this.

Two chefs, one wearing a red headband, review a laptop and take notes at a wooden table in a kitchen setting.

Hire your next Clerk today

Post a job

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

No search results found

Clerk Job Description: Top Duties and Requirements

Clerk duties and responsibilities

Clerk Job Description Examples:

Example 1

Example 2

Example 3

Example 4

Example 5

Example 6

Find your next great Clerk on Indeed

What does a Clerk do?

Clerk skills and qualifications

Clerk experience requirements

Clerk education and training requirements

Clerk salary expectations

Job description samples for similar positions

Clerk job description FAQs

Hire your next Clerk today

Job Description Examples

Jumpstart your hiring with a $100 CAD credit to sponsor your first job.*

Clerk Job Description: Top Duties and Requirements

Clerk duties and responsibilities

Clerk Job Description Examples:

Example 1

Example 2

Example 3

Example 4

Example 5

Example 6

Find your next great Clerk on Indeed

What does a Clerk do?

Clerk skills and qualifications

Clerk experience requirements

Clerk education and training requirements

Clerk salary expectations

Job description samples for similar positions

Clerk job description FAQs

Hire your next Clerk today

Job Description Examples

Related Articles