"I have two years of work experience as a porter. In my previous roles, I worked at a shopping mall and hotel. My duties were to keep lobbies clean, help put away stray shopping carts and assist with minor repairs. I also helped guests who needed custodial services. As your porter, I aim to provide excellent customer service to your guests and keep your facilities clean."

"I have excellent customer service skills, which helps me interact with guests. I'm also highly organized and good at transitioning between various tasks at work. I'd be happy to perform basic repair and maintenance tasks here, and I believe I have the physical stamina to move or lift luggage."

"I'm available to work Mondays through Fridays during the day or night. However, I'd prefer some time off after my night shifts. I'd also be available during the weekends if you needed me to come to work. "

"At my last job, I received training in various ergonomics programs, including how to handle luggage safely. When lifting the luggage, I grasp the handle and make sure I don't twist. Then, I hold it close to my body. I make sure I point my toes in the direction I'm heading and turn my entire body whenever I change my direction."

"After helping with their luggage, I assist them by holding their hands or helping with their walking aids or wheelchairs. I make sure I take them to their destination in the facility and ask if they need any other help. I'm trained in how to assist people with physical impairments."

"I'd reach out to the guest and try to find out why they were dissatisfied with the service they received. Then, I'd use their response to improve my services. I'd also find ways to correct the situation if the guest was still in the facility. I always try to provide the best customer services to guests."

"I'd inform my supervisor and find a way to contact the customer. I'd be happy to meet them if they were nearby. Otherwise, I'd drop the item with a trusted professional that works in the building. I understand it's against your hotel's policy to accept tips, so I'd refuse any if the guest offered."

"I would grade myself eight out of 10. I enjoy having conversations with people, especially new guests who need information about their location. My supervisor asked me to keep him up-to-date with the maintenance team's supply needs at my last job. I prepared detailed reports regularly. I also found unique ways of greeting guests at the entrance, which made everyone feel special. I'm eager to apply my well-developed communication skills here as your night porter."

"Once, I helped a guest move his luggage to his room. On our way, I noticed he felt uneasy and was finding it difficult to breathe. I quickly alerted the hotel's medical team of the situation, and they arrived promptly. Luckily, the patient was fine."

"I know how to use wrenches, screwdrivers, and other fastening tools to loosen bolts. I understand your establishment's light bulbs are approximately 30 metres high. I know how to operate extension ladders. I'm looking for a position that'd enable me to apply my mechanical skills."

"Whenever I have multiple requests from customers, I make sure I respond to the person who asked first. I make sure I communicate with other customers that I'd be with them shortly. I'd redirect customers if they couldn't wait and another worker was available to respond to their request. I make sure I practice professionalism when interacting with customers."

"If a visitor asked a question that only my supervisor or manager could answer, I'd reach out to a colleague and ask if they know the right answer. Then, I'd contact my supervisor or manager. If they weren't nearby or available to take my call, I'd suggest the customer waited for them to arrive. Alternatively, I'd ask for their contact details and offer to contact them when I have the information they need."

"I'd use my downtime to complete any outstanding tasks I have. I'd also use this period to explore self-development opportunities or read your company's employee handbook. In my last role, I spent downtime by checking up on customers and ensuring they had the services they needed."

"I'm comfortable working with other customer service professionals. I believe working as part of a team is a good way to learn and develop my skills. In my previous position, I put out signage to show wet floors after cleaners finished mopping. The maintenance team also informed me when they were working on an area for me to mark the area as off-limits."

"I've always loved the sea, and I see this NorthWind Resorts at Sea position as an opportunity to work at a company I've always admired. My mechanical, customer service and organizational skills make me a good candidate for this role. As your porter, I'm confident I'd help maintain your reputation of providing excellent customer services. I understand you need someone who can rotate between responding to maintenance and custodial requests. I'd be happy to take up this position and respond to various customer requests while out at sea."