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Contract Manager Interview Questions

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Whether you are preparing to interview a candidate or applying for a job, review our list of top Contract Manager interview questions and answers.

  1. Can you explain the difference between a contract manager and a project manager? See answer
  2. What contract management technology do you have experience using? See answer
  3. What credentials do you have that make you a good contract manager? See answer
  4. How do you stay organized when handling multiple clients and contracts? See answer
  5. What were your primary responsibilities in your previous role as a contract manager? See answer
  6. What contract management skills do you have that make you a good fit for this role? See answer
  7. When drafting a contract, how do you ensure it includes all the correct details and legal obligations? See answer
  8. How would you describe your management style? See answer
  9. What are the stages in a contract life cycle? See answer
  10. How have you improved your professional knowledge in the last year? See answer
  11. If a client didn’t agree with a clause in their contract, what would you do?
  12. Have you ever had to enforce a contract that wasn’t being met? What happened?
  13. How do you discuss legal or technical terminology with people that don’t have the same background?
  14. If your employer asked you if they should renew a client’s contract, how would you decide?
  15. If a client wanted to include a clause in their contract that wouldn’t benefit your company, what would you do?
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Hire your next Contract Manager today.

Post a job

Hire your next Contract Manager today.

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

15 Contract Manager Interview Questions and Answers

Can you explain the difference between a contract manager and a project manager?

The aim of this question is to test the candidate's industry knowledge and understanding of the role. What to look for in an answer: 

  • Ability to differentiate between a contract manager and a project manager
  • Confidence in their knowledge
  • Experience as contract manager

Example:

"Contract managers only focus on the contracting life cycle. Their exact duties depend on the company, but contract managers typically draft contracts, keep track of them, and negotiate terms. Project managers may be a part of the process as well, but tend to focus on a project as a whole, not just on its contract. The bigger companies I've worked for always had both contract managers and project managers to ensure everything runs smoothly."

What contract management technology do you have experience using?

The aim of this question is to determine if the candidate has experience using the technology they need for this role. Look for a candidate who has experience with similar, or the specific software programs and other tech tools your company uses. What to look for in an answer: 

  • Firm grasp of various technologies
  • Experience with the same technology you use
  • Willingness to learn how to use new types of technology

Example:

"In my previous role, we used a lot of different software to work efficiently. We used PandaDoc to oversee the life cycle of every contract. It helped keep things organized and easy to track. We also used DocuSign to allow clients to sign contracts digitally, making the process more streamlined. I have in-depth experience with Microsoft Office, Word especially, to create contracts and edit them when necessary."

What credentials do you have that make you a good contract manager?

The aim of this question is to assess the candidate's experience and training to determine if they have the necessary credentials. What to look for in an answer: 

  • A bachelor's degree or college diploma in economics, business administration, or commerce
  • Completion of a specialized content management program
  • Gold Seal certification

Example:

"I have a contract management certificate from Mount Royal University. The course taught me about different types of contracts, their uses, and how to work through each stage of the contract life cycle. This allowed me to complete the Canadian Construction Association's Gold Seal program three years ago and become certified to work as a contract manager anywhere in Canada. I've been working as a contract manager ever since."

If a client didn't agree with a clause in their contract, what would you do?

The aim of this question is to assess the candidate's ability to negotiate contract clauses and come to a solution that benefits everyone. What to look for in an answer: 

  • Strong problem-solving and decision-making skills
  • Willingness to negotiate
  • Flexibility to adjust contracts as necessary

Example:

"If a client didn't agree with a clause in their contract, I'd discuss it with them. I'd find out what they didn't like about the clause and see how I could adjust it. If the clause needed to stay for legal reasons, I'd explain that to the client and offer to add a clause that suits their needs."

Have you ever had to enforce a contract that wasn't being met? What happened?

The aim of this question is to assess the candidate's communication skills and ability to enforce a contract when necessary. What to look for in an answer: 

  • Willing to follow up with clients and enforce their contract
  • In-depth knowledge of contracts and the legality of following them
  • Strong communication and interpersonal skills

Example:

"I worked with a large grocery store for five years where I reviewed, implemented, and enforced contracts with suppliers. We had one supplier whose contract stated he had to bring 100 units of his product every Friday. After the first few months, he started bringing product late or bringing shipments that were too small. I scheduled a meeting with him to discuss what was going on. He said he couldn't keep up with the demand but was trying his best. I offered him a new, smaller contract with my employer's permission because his product was very popular. He was never late or unable to deliver again."

How do you stay organized when handling multiple clients and contracts?

The aim of this question is to assess the candidate's ability to multitask while still staying organized and on top of their tasks. What to look for in an answer: 

  • Strong organizational skills
  • Willingness to multitask
  • Experience as a contract manager

Example:

"In my previous role, I used contract management software to stay organized. It helped me keep track of all my ongoing contracts to monitor, renew, and enforce them. Additionally, I had a calender and daily to-do list where I'd write my tasks and deadlines. Constantly referring to these notes helped me complete everything on time."

What were your primary responsibilities in your previous role as a contract manager?

The aim of this question is to assess the candidate's experience and understanding of the role. What to look for in an answer: 

  • In-depth industry knowledge
  • Experience as a contract manager
  • Ability to adapt to new responsibilities

Example:

"I worked on a construction site for the last six years. There, I was responsible for creating, adjusting, reviewing, and enforcing all contracts with suppliers and labourers. I often acted as a liaison between the two groups and management to ensure each contract satisfied the needs of everyone involved."

What contract management skills do you have that make you a good fit for this role?

The aim of this question is to assess the candidate's skill set and determine if they have what you're looking for in a contract manager. What to look for in an answer: 

  • Mention of skills such as leadership, communication, analytical, or decision making
  • Confidence in their abilities
  • Understanding of the role and the skills a contract manager should have

Example:

"My greatest skills as a contract manager are my analytical and communication skills. My analytical mind and attention to detail helps me analyze the law and ensure every contract adheres to it. My communication skills allow me to explain the details of every contract successfully, ensuring the client will follow them."

When drafting a contract, how do you ensure it includes all the correct details and legal obligations?

The aim of this question is to assess the candidate's technical knowledge and ability to draft detailed, effective contracts. What to look for in an answer: 

  • Strong attention to detail
  • Ability to adhere to legal obligations
  • Experience drafting contracts

Example:

"I always do extensive research before drafting any contract. I look into the legal clauses I need to include and look at similar contracts we've written in the past. Then, I talk to my employer to double-check what specific clauses they want me to include. This allows me to create a draft of a contract I can analyze and then ask my manager to do the same before creating a final draft."

How would you describe your management style?

The aim of this question is to assess the candidate's leadership skills to determine if they would be a good fit for your team. What to look for in an answer: 

  • Established management style
  • Willingness to adjust their management style to suit different scenarios
  • Strong leadership abilities

Example:

"I'd describe my management style as persuasive. I have excellent communication and interpersonal skills which allow me to show clients why the contract I created is in their best interest to implement. I can easily persuade and negotiate with clients while maintaining full control of the decision-making process."

What are the stages in a contract life cycle?

The aim of this question is to test the candidate's technical knowledge. What to look for in an answer: 

  • In-depth industry knowledge
  • Ability to list specific examples of stages in a contract life cycle
  • Experience managing contracts from start to finish

Example:

"There are five main steps I follow. The first is creation, where I research and write a thorough contract with input from my employer. Then, I negotiate it with our clients. Once we all agree on the terms, I get everyone involved to sign the contract and present them each with a copy. I review the contract regularly to ensure every clause is being met throughout the period. When the agreed-upon term is over, we discuss renewal and start again."

How do you discuss legal or technical terminology with people that don't have the same background?

The aim of this question is to assess the candidate's communication skills and ability to simplify technical terms. What to look for in an answer: 

  • Strong interpersonal and communication skills
  • Willingness to simplify legal and technical jargon
  • Ability to be patient

Example:

"When discussing legal or technical terminology, I try not to use industry terms. If I have to, I'll thoroughly explain them first. I go over every clause in a contract with clients to ensure they understand and can follow it. I answer questions they have on the spot and create an open line of communication to answer any more questions that may arise later on."

If your employer asked you if they should renew a client's contract, how would you decide?

The aim of this question is to assess the candidate's ability to offer well-thought-out advice regarding contract renewal. What to look for in an answer: 

  • Strong decision-making skills
  • Logical process for determining whether a company should renew a contract with a client
  • Attention to detail

Example:

"I'd ask my employer for some time to analyze the client's history with our company. I'd look into how well they've been following their existing contract and perform another risk assessment to see if we should renew their contract. Then, I'd draft a report with my findings to show my employer and let them make an informed decision."

How have you improved your professional knowledge in the last year?

The aim of this question is to assess the candidate's knowledge and ability to improve upon it independently. What to look for in an answer: 

  • Passionate about their work
  • Up-to-date industry knowledge
  • Interest in professional development

Example:

"I enjoy taking online courses whenever I can to improve my knowledge. Recently, I took an Excel skills course from Macquarie University to gain in-depth knowledge about the software. I learned about Excel tools and functions I've never heard of before which I found really helpful. I use Excel to keep track of clients and their contracts, so that course made my work more streamlined."

If a client wanted to include a clause in their contract that wouldn't benefit your company, what would you do?

The aim of this question is to assess the candidate's negotiation skills and ability to keep the company's best interest in mind at all times. What to look for in an answer: 

  • Strong negotiation and communication skills
  • Ability to adhere to company guidelines 
  • Desire to find solutions to satisfy clients

Example:

"I'd inform the client that we can't include the clause, explain why, and offer to explore other options. I'd then offer alternative clauses that are better for the company but still meet the client's needs."

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