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Correctional Officer Interview Questions

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Whether you are preparing to interview a candidate or applying for a job, review our list of top Correctional Officer interview questions and answers.

  1. Why do you want to work as a correctional officer? See answer
  2. As a correctional officer, how do you handle the stress of your work? See answer
  3. What skills do you think a correctional officer needs? See answer
  4. How would you handle an aggressive individual? See answer
  5. Can you tell me more about your educational background and training as a correction officer? See answer
  6. How well do you work with other correctional officers? See answer
  7. How would you fill up your downtime in this correctional officer position? See answer
  8. How would you grade your ability to make good decisions? See answer
  9. Imagine a coworker got into a fight with an individual. How would you handle the situation? See answer
  10. How would you handle a crisis involving several individuals? See answer
  11. Can you tell me about a situation when you used your observational skills to prevent a problem? See answer
  12. Do you have experience supervising other correctional officers? See answer
  13. Can you describe a time you showed your supervisor you were dependable? See answer
  14. What would you do if you found a contraband item with a visitor at our facility? See answer
  15. What’s the most challenging aspect of being a correctional officer?
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Hire your next Correctional Officer today.

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Hire your next Correctional Officer today.

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

15 Correctional Officer Interview Questions and Answers

Why do you want to work as a correctional officer?

Correctional facilities work to rehabilitate offenders, and every correctional officer must perform their duties in line with that mission. By asking this question, you can determine whether a candidate seeks to maintain order in correctional institutions. What to look for in an answer:

  • Sense of duty, honour and justice
  • Ability to treat everyone with respect
  • Rehabilitative philosophy
Example:

"I want to work as a correctional officer because I'm passionate about rehabilitating offenders. I feel they deserve another opportunity to turn their lives around, and I'm eager to put my skills and experience to good use. I'm always happy when I see offenders come out of correctional facilities as changed people."

As a correctional officer, how do you handle the stress of your work?

The goal of this question is to learn how a candidate deals with stressful situations. What to look for in an answer:

  • Ability to maintain their composure
  • Practical stress-management strategies
  • Ability to balance work-life
Example:

"My duties often expose me to stressful situations. Whenever I feel stressed, I take breaks after asking permission from my supervisor. In my experience, adopting a healthy lifestyle by eating healthy meals, exercising regularly and getting enough sleep helps me manage stress and avoid burnout at work. I make sure I remain calm and view things objectively before responding to them."

What skills do you think a correctional officer needs?

Correctional officers need excellent soft skills to perform their responsibilities in correctional institutions. This question helps you determine whether a candidate understands their role's requirements. What to look for in an answer:

  • Resilience, self-discipline, keen attention to details
  • Desire to apply skills in your correctional institution
  • Example to show how they use their skills
Example:

"A correctional officer's job comes with unique challenges, and I believe every officer must be resilient and self-disciplined. Physical agility, strength and fitness are key requirements. I also believe correctional officers need to know how to identify unusual activities, patterns and behavioural cues. Most importantly, a correctional officer must be decisive, fair and dedicated."

How would you handle an aggressive individual?

Correctional officers typically meet aggressive individuals, and a good candidate knows how to manage different personalities. Pay attention to how a candidate makes decisions. What to look for in an answer:

  • Experience handling aggressive individuals
  • Emotional intelligence
  • Ability to remain calm under stressful situations
Example:

"As a trained correctional officer, I'm familiar with de-escalation techniques for dealing with aggressive individuals. I'd first listen to the individual to understand why they were angry. Then, I'd acknowledge their feelings and state that I understood their concerns. Next, I'd present choices and their consequences that relate to the situation. I'm aware they may be more receptive to suggestions instead of orders. If the individual were still aggressive and behaving violently, I'd call for backup and keep the person from harming others."

Can you tell me more about your educational background and training as a correction officer?

This question helps you determine whether a candidate's educational background and training qualify them to work in your facility. What to look for in an answer:

  • Completion of secondary school or post-secondary education in police studies, criminology or correctional services
  • Completion of basic training courses in correctional services
  • First aid certification and CPR training
Example:

"I graduated from secondary school three years ago. Seven months later, I completed a training course for correctional offices by the Correctional Service of Canada. I also have first aid and CPR training certifications. I believe my educational background and training make me a good fit for this role."

How well do you work with other correctional officers?

Providing correctional services requires a collective effort, and correctional officers must know how to work as part of a team. This question helps you assess a candidate's ability to work with others. What to look for in an answer:

  • Excellent teamwork skills
  • Ability to ask for help and help others
  • Ability to motivate others
Example:

"I feel I'm a good team player. In my experience, working as part of a team helps to get the job done efficiently. Knowing my colleagues are supportive and ready to help also encourages me. From my research, your facility seems to have a supportive team, and I'd love to work with other correctional officers here."

How would you fill up your downtime in this correctional officer position?

Sometimes, a correctional officer may have downtime at work. This question helps you understand what a candidate would do during such periods. What to look for in an answer:

  • Productive ways to spend downtime
  • Strategies to stay alert and focused
  • Strategies to balance work-life
Example:

"I'd patrol my assigned area during my downtime. If it spanned several hours, I'd read through your facility's handbook for correctional officers. I understand I need to stay alert during this period, so I'd make sure any activity I perform helps me focus."

What's the most challenging aspect of being a correctional officer?

The goal of this question is to understand how a candidate views the role of a correctional officer. What to look for in an answer:

  • Relevant work experience to identify challenges correctional officers face
  • Attitude to taking on challenges
  • Ability to deal with challenges
Example:

"I feel the most challenging aspect of being a correctional officer is having to deal with aggressive individuals. At my previous job, fights broke out regularly, and I had to maintain my composure while performing my duties. I now understand that such challenges are part of my job as a correctional officer, and I'm happy to take them on."

How would you grade your ability to make good decisions?

Being a correctional officer comes with unique responsibilities and a good candidate must be decisive. This question helps you assess whether a candidate can consistently make good decisions involving individuals involved in the legal system. What to look for in an answer:

  • Ability to assess situations and decide on the proper action to take
  • Ability to remain calm
  • Example to support their decision-making skills
Example:

"I'd grade myself eight out of 10. I'm skilled at analyzing situations, processing information, and taking appropriate actions. In my first position, individuals at work suddenly became quiet when I walked in. My instincts told me something was wrong, so I decided to search them. I found contraband items on incarcerated individuals and reported the situation to my correctional supervisor."

Imagine a coworker got into a fight with an individual. How would you handle the situation?

By asking this question, you can find out how a candidate would respond to difficult situations. What to look for in an answer:

  • Physical fitness to break up fights
  • Good decision-making skills
  • Knowledge of how to resolve conflicts
Example:

"If a colleague got into a fight with an offender, I'd quickly break it up and restrain the offender. If I could not stop the fight alone, I'd call for backup. I'd take my colleague to a private space to find out what happened. I'm good at acting decisively under pressure."

How would you handle a crisis involving several individuals?

This situation question helps you understand how a candidate would defuse tense situations. What to look for in an answer:

  • Ability to make good decisions during a crisis
  • Knowledge of best practices to maintain order during crises
  • Physical fitness and ability to maintain composure
Example:

"If there were a crisis involving several individuals, I'd first call for support from my colleagues and try to calm them down. Then, we'd restrain the individuals and prevent them from harming one another. If there were a need for a facility shutdown to contain the situation, I'd promptly inform my supervisor to take the required action. I'd make sure I treat the individuals involved with respect and dignity as I try to defuse the situation."

Can you tell me about a situation when you used your observational skills to prevent a problem?

Correctional officers are responsible for overseeing incarcerated individuals, and they must have good attention to detail. The goal of this question is to learn more about a candidate's ability to identify potential conflicts before they occur. What to look for in an answer:

  • Ability to observe their environment
  • Proactiveness
  • Ability to identify conflict cues
Example:

"At my last job, I noticed a new individual became withdrawn when a group of other individuals passed. I decided to discuss the situation with her privately, and she explained that those individuals bullied her regularly. I took the issue to my supervisor, who separated the new people from those who were bullying her. She had no problem with them again and was released from the facility shortly after the situation."

Do you have experience supervising other correctional officers?

Depending on your establishment, correctional officers may supervise or coordinate the activities of other correctional officers. By asking this question, you can determine whether a candidate's supervisory experience prepares them for this role. What to look for in an answer:

  • Relevant experience coordinating the activities of other correctional officers
  • Ability to work as a part of a team and lead others
  • Ability to act objectively
Example:

"At my last job, my correctional supervisor asked me to prepare shift schedules for all officers and coordinate their work. That experience prepared me for this position because I understand my job duties here require me to assist new hires in learning about your facility's rules."

Can you describe a time you showed your supervisor you were dependable?

This question helps you determine whether a candidate is reliable. A good candidate What to look for in an answer:

  • Trustworthiness
  • Ability to take initiative
  • Good communication skills
Example:

"On my first night shift as a correctional officer, I was grouped with another correctional officer to watch over incarcerated individuals. I accomplished all tasks assigned and correctly answered the questions officers on the next shift had for me. My supervisor said he was happy that I could handle the responsibilities of the job."

What would you do if you found a contraband item with a visitor at our facility?

Correctional officers conduct security checks and scan visitors who come into a facility. The goal of this question is to understand how a candidate would handle difficult situations involving a visitor. What to look for in an answer:

  • Ability to act decisively under challenging situations
  • Excellent observational skills and attention to detail
  • Drive to act ethically and follow rules
Example:

"As a correctional officer, maintaining order in institutions and other detention places is my primary responsibility. I make sure I scan visitors thoroughly before they meet incarcerated individuals. If I found contraband items with a visitor, I'd respectfully seize the items and take the visitor to a private room for questioning. I'd make sure I follow your facility's procedure on how to defuse such situations and notify my supervisor of the situation."

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