Special offer 

Jumpstart your hiring with a $100 CAD credit to sponsor your first job.*

Sponsored Jobs posted directly on Indeed are 40% more likely to report a hire than non-sponsored jobs**
  • Visibility for hard-to-fill roles through branding and urgently hiring
  • Instantly source candidates through matching to expedite your hiring
  • Access skilled candidates to cut down on mismatched hires

Maintenance Supervisor Interview Questions

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

Whether you are preparing to interview a candidate or applying for a job, review our list of top Maintenance Supervisor interview questions and answers.

  1. How do you prioritize your work when you have multiple tasks to complete? See answer
  2. What leadership experience do you have as a maintenance supervisor? See answer
  3. How would you describe your leadership style? See answer
  4. How would you resolve conflicts between workers? See answer
  5. What processes do you follow when inspecting machines? See answer
  6. What would you do when a manager asks you to decide between repairing or replacing a machine? See answer
  7. How do you allocate tasks to maintenance technicians? See answer
  8. How do you motivate technicians to reach a shared goal? See answer
  9. Imagine a maintenance worker who does not follow your instructions. How would you handle the situation? See answer
  10. What would you do if you make a mistake at work? See answer
  11. Describe a time when you resolved an emergency maintenance issue. See answer
  12. Whydid you choose a career as a maintenance supervisor?
  13. As a maintenance supervisor, what relevant education and training do you have?
  14. How do you make sure employees understand your instructions?
  15. What would you do when a maintenance technician doesn’t come for their shift?
Show more questions Show fewer questions

Hire your next Maintenance Supervisor today.

Post a job

Hire your next Maintenance Supervisor today.

Post a job
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

15 Maintenance Supervisor Interview Questions and Answers

Why did you choose a career as a maintenance supervisor?

People become maintenance supervisors for various reasons, such as to prepare for maintenance manager roles or get leadership experience. By asking this question, you can find out what interests an applicant. Look for the following in an applicant's answer:

  • Leadership skills
  • Management mindset
  • Interpersonal skills

Example:

"I became a maintenance supervisor because I enjoy overseeing maintenance projects. Preparing maintenance schedules, inspecting sites, and coordinating maintenance activities come naturally to me. I am passionate about working in this sector and excited about the maintenance activities you do here."

 As a maintenance supervisor, what relevant education and training do you have?

Maintenance supervisors need training certificates and some educational background. By asking this question, you can find out whether an applicant has the requirements your organization needs. What to look for in an answer:

  • Technical skills
  • Positive attitude to learning
  • Completion of a college program or university degree

Example:

"I have a bachelor's degree in mechanical engineering. While in school, I worked at the local maintenance shop and took part in competitions that required me to use technical skills to maintain or repair a project. I also enjoy learning new techniques and attend an annual maintenance technician conference. I am eager to apply my skills to coordinate maintenance activities in this company."

How do you prioritize your work when you have multiple tasks to complete?

Maintenance supervisors often have to switch between various tasks. By asking this question, you can learn how an applicant works to meet strict deadlines. This question also helps you understand whether an applicant can distinguish between important and urgent tasks. Look for the following in an applicant's answer:

  • Organizational skills
  • Time management skills
  • Ability to work in a fast-paced environment

Example:

"Once I get to work, I create a list of tasks I want to complete before the end of the day. I group maintenance activities in order of priority based on their due dates. I understand that priorities may shift during working hours, so I limit the number of daily tasks and create time for changes. I always communicate with my maintenance manager about the due dates of tasks before creating a personal deadline."

What leadership experience do you have as a maintenance supervisor?

A maintenance supervisor must have experience coordinating and overseeing the activities of other maintenance workers. By asking this question, you can determine whether an applicant understands their duties. Look for the following in an answer:

  • Leadership skills
  • Decision-making skills
  • People management skills

Example:

"I have two years of work experience as a maintenance supervisor. In my previous role, I supervised a team of 15 maintenance technicians. I helped the organization save 13% in costs by creating a preventive maintenance strategy. I enjoy coordinating maintenance activities, and I am confident my leadership experience can help your organization reach its goals."

How would you describe your leadership style?

Besides supervising workers, maintenance supervisors also lead teams. By asking this question, you can determine whether an applicant's leadership style aligns with your organizational culture. What to look for in an answer:

  • Leadership skills
  • Teamwork skills
  • Excellent communication skills

Example:

"I would describe myself as a transformational leader. When leading a team, I encourage my teammates to set personal goals that align with the organization's goals. I aim to support the individuals on my team through a coaching leadership style, helping them reach their full potential while building the overall team morale, too. In my previous role, I met the maintenance workers I supervised daily to track the team's progress and suggest aspects we could improve."

 How do you make sure employees understand your instructions?

By asking this question, you can determine whether an applicant knows how to communicate with workers and ensure they follow instructions. Look for the following in an applicant's answer:

  • Leadership skills
  • Excellent communication
  • Interpersonal skills

Example:

"It is my duty to make sure employees understand maintenance instructions, especially for safety. First, I explain the instructions clearly and share why it's important for workers to follow them. I also write the procedures step-by-step and make sure everyone has access to the notes. I allow my team to ask clarifying questions or share suggestions, and I recognize workers who follow the instructions I give."

How would you resolve conflicts between workers?

This question helps you understand how a maintenance supervisor manages and resolves conflicts before they affect the team's performance. What to look for the following in an answer:

  • Problem-solving skill
  • Communication skills
  • Empathy

Example:

"I first try to understand the cause of the conflict, which often helps inform my approach to resolving it, like if the conflict is a communication error or a personnel issue. I find approaching issues immediately often keeps morale and productivity from decreasing. As a supervisor, keeping matters confidential is also important.

If workers can resolve the issue among themselves, I offer guidance and ask that they work through it. However, if they can't resolve the issue, I step in before it affects others. I meet with all parties, use my conflict-resolution skills to identify a solution, and encourage positive action plans that everyone agrees upon."

What processes do you follow when inspecting machines?

By asking this question, you can find out how a maintenance supervisor ensures that facilities or machines are in good condition. What to look for in an answer:

  • Technical knowledge of equipment
  • Organization skills
  • Knowledge of safety regulations

Example:

"I understand that inspecting machines helps to prevent technicaland safety issues in any workplace. I start by inspecting machines to make sure they are safe to use, often following manuals or training for each piece of equipment. I also inspect the lighting and electrical components, such as capacitors, transistors, and inductors. I examine the mechanical components, like HVAC systems and motors. Finally, I assess the backup systems of machines."

What would you do when a manager asks you to decide between repairing or replacing a machine?

By asking this question, you can determine whether an applicant can determine when to take certain maintenance actions. Here are things to look for the following in an applicant's answer:

  • Decision-making skills
  • Technical skills
  • Problem-solving skills

Example:

"I would first examine the machine and consider factors such as the cost of replacement parts, the machine's age, and its efficiency. Warranty information and total cost of ownership calculations can also influence whether to recommend replacing or repairing the machine to my manager."

How do you allocate tasks to maintenance technicians?

This question helps you determine how a maintenance supervisor works to help an organization reach its goals. Here are aspects to look for in an applicant's answer:

  • Leadership skills
  • Decision-making skills
  • People management skills

Example:

"I start by choosing the right worker for each task after considering their strengths, weaknesses, and preferences. I also consider the needs of the organization. I explain why I delegate certain tasks and provide clear instructions on actions to take. I check the work I allocate to maintenance workers and get feedback from them. Finally, I thank the workers for their help."

How do you motivate technicians to reach a shared goal?

While the primary duty of maintenance supervisors is to coordinate maintenance activities, they must also know how to motivate others to reach a shared goal. By asking this question, you can determine how an applicant improves productivity and ensures quality work. Look for the following in an applicant's answer:

  • Communication skills
  • Motivation skills
  • Enthusiasm

Example:

"In my previous role, I made the work environment welcoming and ensured workers could communicate freely with everyone. I am a leader people want to follow, and I enjoy creating reward systems. I also give the maintenance workers autonomy and get feedback on the best ways to motivate them."

Imagine a maintenance worker who does not follow your instructions. How would you handle the situation?

Sometimes, workers may not follow instructions. By asking this question, you can understand how an applicant deals with non-compliant workers and difficult situations. What to look for in an applicant's answer:

  • People management skills
  • Decision-making skills
  • Problem-solving skills

Example:

"I'd reach out to the employee and find out why they didn't follow instructions. If they didn't understand them, I would explain again and give them a note to remember the actions to take. Otherwise, I would inform them of the importance of following instructions and how it can affect organizational goals."

What would you do when a maintenance technician doesn't come for their shift?

By asking this question, you can understand how an applicant manages situations when workers are absent. This question also lets you know whether an applicant would assume positions when necessary. Look for the following in an answer:

  • People management skills
  • Leadership skills
  • Problem-solving skills

Example:

"I'd call the worker to ask if they're okay and find out why they didn't come to work. Then I'd determine whether to allocate their work to someone else or assume the position myself. As a maintenance supervisor with two years of work experience, I can perform the duties of a maintenance technician whenever necessary."

What would you do if you make a mistake at work?

Maintenance supervisors can make mistakes, such as forgetting to allocate tasks to workers or when preparing maintenance schedules. This question reveals whether an applicant wouldtake ownership of mistakes and actively correct them. Look for the following in an answer:

  • Decision-making skills
  • Creative thinking skills
  • Honesty

Example:

"If I make a mistake at work, I would first notify the maintenance manager and apologize. Then, I would create a strategy to prevent the error from recurring. I would also share my plans with the maintenance manager before implementing them."

Describe a time when you resolved an emergency maintenance issue.

Asides from creating schedules and coordinating maintenance tasks, maintenance supervisors must know how to identify and prevent technical issues that lead to emergencies. By asking this question, you can determine how proactive an applicant is. What to look for in an answer:

  • Problem-solving skills
  • Decision making
  • Attention to detail

Example:

"In my previous role, a team I supervised installed a new HVAC system in a community center. Unseasonably warm weather predicted high chances of damaging storms and the likelihood of the center serving as an emergency shelter days later. I reviewed the installation plans and notes and saw a compatibility discrepancy for the community center's power generator. We installed an adaptor part free of charge and the HVAC systems worked the entire weekend running on the generator."

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

Hire your next Maintenance Supervisor today

Post a Job

Explore Interview Questions by Title

No search results found