"I always make sure time-sensitive items are handled right away. Before starting my work I sort through the required list and highlight items that need to be addressed immediately. Typically I will also make a note of the least important items to be fulfilled so I ensure they are done last and only if there is time."

"I do my best to make sure that I am keeping up with the demands of the job. If there is a time that the workload is beyond my control, I will first speak with other team members to see if they have time to help. I also speak with my manager to set workload expectations."

"If I had a customer trying to interrupt me while I was helping someone else, I would kindly let them know that I was helping someone because sometimes people don't always realize. I would also ask them to stay put or to follow me so that I can help them immediately afterwards."

"I always make sure to read the manuals or get proper training for new equipment that I'm going to be using on the job. When starting a position I always ask my direct manager for any sort of documentation that speaks to the safety policies of the organization so I can be sure I am up to date. I always read any new updates that come from the company when there are policy changes."

"Some elements of the position can be quite challenging. One thing I find difficult and am trying to work on is perfecting an efficient process so that the most important and time-sensitive items are packaged and shipped out first. I find that sometimes I can get caught up in the moment and forget to focus on priority items."

"Whenever I start a job at a new warehouse I make sure to take some time to get to know all of the materials that I have available to me. I also spend time knowing all of the different range of products we offer. If the company doesn't have it then I spend time putting together a list in my notebook that matches the packing materials with the most appropriate products."

"While it can definitely be an uncomfortable position, I would pull my colleague aside and explain to them why what they were doing was not safe. I would be sure to reference how they should perform their particular duty in a safer manner and provide any relevant documentation required."

"When I started at my old company we were a small organization. Within the first five years I worked at the organization, we tripled in growth so it was a constant adjustment trying to find out new processes and ways to organize the warehouse that made sense."

"There are a lot of different skills that make a successful Fulfillment Associate but I think the most important ones are the ability to follow directions or rules, being highly organized, and the ability to work on a team. Of course, it's also really important to have strong attention to detail to make sure all of the packing is done on time and correctly."

"In my last position the company was moving from a manual tracking system to a digital one. This left some room for errors so while we were receiving orders we had to first make sure that they didn't already exist in the system, input them ourselves, and then fulfill the order."

"One of the issues we had in my old company was finding a process that eliminated the chance for fulfilling an order twice. The system previously was manual. I introduced the concept of stamping any orders that had been filled. That way if it ended up in the wrong pile, you could easily see the red stamp to know the order had already been filled."

"In one of my previous positions, the packing process was quite lengthy and a lot of time was lost trying to find the right materials for the job ahead. I started each shift taking a look at the orders I had to fulfill and would search the warehouse not only for the product but also for the materials to pack them as well. I would make sure they were all nearby when I started the packing process. While this took some time upfront, it ended up saving me quite a bit of time running and forth for things."

"I once had the unfortunate circumstance of having a colleague that began to take products from the company if it was deemed broken or damaged. Typically the organization would dispose of these items properly. My colleague started taking some items home. I first brought this up to my colleague to try and get them to stop but when they didn't listen I involved my manager."

"I'm lucky that in my current role, the company has documentation created that helps to lay out what packing material should be used in each situation. I do spend a lot of time looking this over so that I'm able to properly identify the difference if there happens to be a variation or new product that comes out that isn't included in the documents."

"One time I received an order from an address and city we had not yet shipped to. It was quite difficult to navigate because there were no existing contracts for shipping partners yet. I spent quite some time calling shipping companies to make sure we were able to get the best rate and turnaround time for the client."