Why employers should create an account on Indeed

Employers that create an account on Indeed gain access to the #1 job site in the world.[1] As an employer, you can post jobs, purchase an Indeed Smart Sourcing subscription and manage billing all from your account dashboard. Creating and using an Indeed employer account has some very important benefits for hiring teams. With this account, you can:

Attract and identify quality candidates

Creating an Indeed employer account is the first step to finding great candidates. You can post a job for free or sponsor a job*. Sponsored Jobs get more visibility and appear for longer than non-sponsored jobs. In fact, 1.65 million clients sponsor their jobs with Indeed and Sponsored Jobs posted directly on Indeed have 3.6X more applications than non-sponsored jobs.[2]

*Terms, conditions, quality standards and usage limits apply.

Screen, manage, and interview applicants

An Indeed employer account includes all the tools necessary to help you screen, manage and interview candidates, giving you access to an efficient hiring platform (including potential interview questions to ask). From your Employer Dashboard, you can manage candidates who apply, review applications and schedule interviews.

Source and match with talent

Smart Sourcing provides a faster and more powerful way for employers to take advantage of the 330 million resumes on Indeed.[3] Smart Sourcing matches your job with candidates who have been active on Indeed in the last 30 days and have opted in to being sourced by employers. It also enables AI-powered messaging tools, adding flexibility to your candidate outreach by creating customized contact templates based on the candidate’s resume and your job description.

Collaborate with your team

Indeed provides the tools to help sourcing and recruiting teams effectively collaborate on hiring within the platform. With Shared Projects, hiring managers can see real-time activity and communication with candidates and correspond with colleagues to make important hiring decisions. 

How to create an account on Indeed

Creating an account on Indeed is simple. From a computer or mobile device, take the following steps:

1. Go to www.indeed.ca/employers. From here, you can click Post a job. 
2. If you don’t need to immediately post a job, you can gain access to the Employer Dashboard or try out Indeed Smart Sourcing.
3. Next, you’ll need to enter your e-mail address and company name. A company name is only required when signing up for an Indeed Smart Sourcing subscription.
4. Once you’ve entered your business e-mail address, you’ll be asked to enter a password using at least eight characters; then, click on Create account.
5. You’ll need to set up two-factor authentication (2FA) through Phone SMS or an Authenticator App.
6. If you’re using a phone number to verify your account, select your country and enter your phone number and click Send Verification Code. (If you’re using an Authenticator App, you’ll have the option to scan a QR code in order to verify) In doing so, you’re confirming that you are the primary user and subscriber to the phone number entered, and you agree to receive calls (including using artificial or pre-recorded voice) and texts from Indeed at the phone number provided.
7. Enter the six-digit code sent to your mobile device and click on Verify and Enable.
8. Once you’ve completed these steps, you can verify your account via your e-mail address by navigating to Account Settings and clicking on Send me a confirmation e-mail. This provides Indeed with the information needed to verify you as an employer in order for you to post a job, create a hiring event, or search for resumes.
9. Once you’ve confirmed your e-mail, click on Create New and select Job, Hiring Event, or Search Resumes.

What happens after I create an employer account?

If this is your first time creating an account for your business, you’ll be creating an employer account. An employer account can serve all or part of your organization and allows for an unlimited number of users to the account. Users can be invited to join and/or can request to join an account. Organizations are welcome to create as many employer accounts as needed as they grow, and users can switch between employer accounts to segment their business’ hiring scope. 

How to sign in to an existing account on Indeed

To sign into an existing Indeed account, follow these steps:

1. Go to www.indeed.ca/employers and click on Sign in at the top right-hand corner.
2. Type in your business e-mail address. You can choose to sign in with a Google e-mail account or receive a sign-in code instead. 
3. Check your e-mail inbox for the confirmation e-mail from Indeed. 
4. Use the six-digit code to sign into your Indeed account. 

Accessing existing employer accounts

Indeed employer accounts are designed to make teamwork easy, which means that the account administrator can add multiple users to the account and set their levels of access. Users can also switch between multiple employer accounts if they’re on more than one hiring and recruiting team. 

How to add users and set access levels

Once you’ve set up your employer account, you can add users to give multiple people access to your organization’s account. Each user will create their own sign-in credentials, and the organization’s account administrator can control what each can see and do. 

To add new users and set access levels, follow these steps: 

1. Sign in to your Indeed account.
2. Click Users in the upper-right dropdown menu. This page shows all of the users who have access to your employer account. 
3. Click Add users and type the users’ e-mail addresses in the E-mail addresses box.
4. Select the level of access you want to assign to each new user. Currently used will apply admin access or previously used access levels. All options will allow you to select from all access levels.
5. Click on Save and notify new users. New users will receive an e-mail within a few minutes.

How to switch between Indeed employer accounts

An Indeed user can access multiple employer accounts, which may occur if there are separate accounts for different brands, departments, or products within the same company. You will be able to access all the employer accounts you’re part of with the same e-mail address and password. 

You can access the account you want to use during the sign-in process. After you put in your name and password, you’ll see a landing page that shows all the employer accounts you have access to, and you can choose which to use.

To switch employer accounts after you’re already in one of your employer accounts, you can click on the company name in the top navigation bar, and then click on the employer account you want to access. Another option is to click on the person icon in the upper right, and then click on Switch Accounts. This takes you to your dashboard that lists all your employer accounts.

How to update profile and communications settings

After you’ve created your Indeed employer account, you can access and control your profile and communication settings on the Employer Settings page. On the profile tab, you can update your contact information and preferred language. On the communications tab, you can set which types of e-mails you would like to receive from Indeed.

What to expect after creating your Indeed account

Creating an Indeed account can help you manage your hiring priorities from one centralized location. Once you put in your credentials and sign into your account, you’ll be able to access all of Indeed’s features from a central dashboard.

How to use your Indeed employer login to access the site

Once you’ve created an account, you will be able to use the e-mail and password you created as your Indeed employer login at employers.indeed.com. Putting these credentials into the Sign in screen will get you into your account and bring you to your Employer Dashboard, also called your “Employer Home.” 

How the Employer Dashboard works

The Employer Dashboard is your central home base for your employer account and includes functionality that brings a number of benefits to recruiting and hiring teams. The dashboard can help you:

• Accomplish tasks quicker. Your workflows can be more efficient since you can initiate tasks in your hiring workflow from a single place.
• Stay on top of key metrics. The dashboard provides information about your hiring process that can help you quickly see the status of your jobs and make improvements.
• Create custom experiences. The dashboard lets you access tools to customize your hiring process for each candidate.
• Easily manage campaigns and communicate with candidates. Campaigns and communications are enabled by AI tools and made transparent in the dashboard.

Indeed Smart Sourcing 

Indeed Smart Sourcing is an AI-powered product that combines resume search and matched candidates to make it faster and easier to source matched candidates for open jobs. Smart Sourcing automatically creates a shortlist of candidates who match your job requirements based on information collected from the job seeker, such as skills, experience and preferences. The tool uses generative AI to create candidate summaries to enable hiring teams to more quickly vet applicants and has AI-based communications functionality to automate and accelerate candidate messaging.

How to use your Indeed employer account on the go

If you’d like to use your Indeed employer account on a mobile device, download the Indeed Connect for Employers app to message candidates on the go. Use your Indeed employer sign-in information to sign into the app and get started.

What employers can do once they create an account and sign into Indeed

• Post a job. Indeed offers plenty of advice on how to create an effective job post, and our customer service team is always here to help you.
• Use the Indeed Employer mobile app, Indeed Connect. Download and sign into Indeed Connect, the mobile app through which employers can access Indeed’s messaging features while on the go.
• Search for resumes. Searching for candidates allows you to be proactive in seeking out the best matches for your job. Smart Sourcing helps you do this quickly and easily.
• Interview candidates on Indeed. You can set up video interviews for free within Indeed’s platform, making it easy to schedule and conduct interviews.
• Manage candidates on Indeed. You can keep track of your job candidates in a single place, including their status, progress in the hiring process, and communications.
• Create an Indeed Company Page. An Indeed Company Page highlights your employer brand and company culture, making clear to candidates why you are a good employer to work for.
• Manage job postings on Indeed. Indeed makes it easy to maintain several job postings at once, allowing you to keep track of the hiring process for multiple roles.
• Access your Employer Dashboard. The Employer Dashboard is your home base as an employer on Indeed. You can manage all aspects of hiring from this one place.
• View invoices. Select Billing and invoices in the drop-down menu in the right-hand corner of your dashboard to see invoices due on your account.
• See Hiring Insights. Even if you’re not quite ready to post a job yet, you can see market insights and data for various roles to start planning in advance.

How to contact Indeed for Employers

If you’ve explored Indeed’s resources and still need help, there are several ways to contact Indeed directly. 

Below are the best ways to get in touch with Indeed’s support team and Indeed’s contact information.

Indeed support e-mail

If you can’t find the answer to your question with our online resources, you can contact us through the Indeed support form. To e-mail Indeed, simply submit your issue and additional information through the form. The team will respond to most messages within 24 hours. This is the best way to get a quick response from the CS team.

Indeed Support

The Indeed chat support feature allows you to contact Indeed directly from within the platform. To access it:

• Visit your Indeed sign-in page and sign in.
• Click your profile in the upper navigation bar.
• Select Help in the navigation bar and then select Contact us for the option to chat, call, or send a message.

If you receive a call from Indeed about your account that you’re concerned is fraudulent, you can confirm the number is legitimate by signing into your account and clicking on Help.

Indeed will never reach out to you via tools like WhatsApp. If you believe you’ve received a fraudulent call, please report the number to your phone provider.

The tools you need to hire

An Indeed employer account is the key to hiring more quickly and confidently, which is essential in today’s fast-paced business world. Indeed gives you everything you need to attract, find, screen, communicate with, and hire quality candidates for your open positions. 

Create your employer account today to get access to the world’s #1 job site.[4]

Back to Hiring with Indeed

1 Comscore, Total Visits, March 2024↩

2 Indeed data (CA), Q2 2024↩

3 Indeed data (WW), March 2025↩

4 Comscore, Total Visits, March 2024↩