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A Right to Disconnect Policy is a written policy in which an organization outlines rules around working hours. This article will describe what a right to disconnect policy might look like and why it can be helpful for your organization. By the end of the article, you will know what a right to disconnect entails and how to encourage your workers to detach from work at the end of the day.

What is A Right To Disconnect Policy?

The right to disconnect can be defined as the workers’ right to not engage in work-related activities, including:

  • emails
  • phone calls
  • video calls
  • text messages
  •  

    These and any other job-related activities will be prohibited during after-work hours if the organization creates a policy around the right to disconnect. Though these policies are not common yet, some governments have mandated them as part of their workers’ rights laws, so managers should start to look at what goes into them.

    Ontario’s New Right to Disconnect Policy Law

    At the end of 2021, the Ontario government announced a law that came into effect the following year (2022) that mandated the creation of the Right to Disconnect Policy for organizations.

    This mandate stated that any organization with more than 25 employees must create a policy around the right to disconnect. Organizations are now expected to provide each employee with a written copy of their right to disconnect policy and should make sure workers are sticking to the rules.

    This mandate was started as a way to protect workers from employees who may require more working hours than what the law allows, but without extra compensation. The issue was considered a workers’ rights violation, and workers can now refuse work after regular working hours.

    The Ontario law is important as it indicates a new trend that is sweeping the world. In countries such as Spain, Italy and Germany, the right to disconnect has been passed into law, and it looks as though this will also come to the rest of Canada.

    Why is The Right to Disconnect Important?

    When the pandemic caused work to be pushed into the home, it became difficult to see the boundary between home life and work life. Many people started to become available almost 24/7, as it was hard to put your work down when it was always around.

    As this became the norm, expectations around when you do work also changed. A lot of people felt obligated to answer emails or phone calls even after they had already put in a full day’s work, and it became difficult to disconnect.

    This caused a lot of people to feel burnt out, meaning they were both physically and mentally tired and unable to do their work well. When this happens, it can affect how well work gets done and employees’ job satisfaction.

    When workers feel burnt out, they might disengage from work, meaning productivity levels can fall. Job satisfaction is really important to have productive employees, so if your employees start to feel unsatisfied with their work, the organization sees the consequences.

    By having policies around the right to disconnect, you can protect your company from lack of motivation and disengagement.

     

    How to Encourage Workers to Disconnect

    Other than having a formal policy around the right to disconnect, you can also encourage workers to disconnect with the following:

    • Offer flexibility. Offer your workers flexibility when it comes to the hours they work and how they work. Some workers will be better and more productive in the morning, for example, and should be allowed to work when their brain is functioning at its highest. Also, allowing people to decide whether to work remotely or in the office can bring a lot of job satisfaction. Some people work better alone at home while others prefer to have a completely separate space for work. By being able to choose how they work, they are more likely to find a rhythm that works for them.
    • Lead by example. If you are trying to get your workers to disconnect after regular working hours, you must do the same. That means you no longer can send those last few emails at midnight or forget to take lunch. When employees see you disconnecting, they will be more likely to disconnect themselves. Employees need to know that they will not get in trouble if they do not respond to an email right away, so practicing what you preach can be very important when trying to encourage their right to disconnect.
    • Time off policy. Create flexible time off policies and allow workers to take the time whenever needed. Some companies have switched to unlimited personal days, and instead of having people save up their vacation time, they can take time as they see fit. This can also allow workers to do things such as go to the doctor when needed rather than putting it off so that they do not have to call in sick or take a vacation day.
    • Set expectations and encourage boundaries. In order to respect a right to disconnect policy, you must set boundaries between you and your workers. Make sure that your workers know that they do not have to respond to each text message or email right away if you are sending something that is not urgent. Also, make sure that you respect their boundaries. For example, if a worker is taking their lunch break, do not go up to them and ask about a work assignment. If a worker is unable to eat lunch without getting interrupted, they may not feel like they are allowed to have any actual break while eating lunch.
    • Engage in regular team building. Having a team that you can rely upon makes you more likely to feel like you can disconnect from work as not everything rests on your shoulders. Having the ability to ask for help when needed is also key, as employees need to know they can ask others if they are having a hard time with a particular project. To do this, try introducing ice breakers at the beginning of meetings so that people can get to know each other on a different level. Also, provide reflection questions about meetings or projects so that employees have some time to just think about their work day and not engage in the next thing until they have done this.
    •  

      By having the above example emplace in your organization, you will be able to foster an environment where people feel able to disconnect without judgement. Encouraging workers to take a step back from work can improve how employees feel about work, which is always good for productivity.

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      Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.