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AI is changing how people interact with technology and how HR attracts, engages and retains employees. The workforce is beginning to understand AI’s potential, but opinions on using AI recruiting can differ, even among experienced HR professionals.

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What is AI recruiting?

AI recruiting uses artificial intelligence (AI) to automate hiring tasks while offering personalized experiences and data insights. AI can help solve big, complex and repetitive problems with high-quality results. Human Resources (HR) and Talent Acquisition (TA) teams use machines to do the work humans typically do by automating specific activities. Many industries use AI to quickly handle large amounts of data, improving efficiency, accuracy and productivity.

You can apply this same technology to recruiting, especially for screening, sourcing and scheduling tasks. Despite what some might think, AI speeds up these manual processes, leaving recruiters to focus on more important tasks rather than replacing human recruiters. AI recruiting can help TA teams find passive candidates and provide data-driven insights for better decision-making and improved hiring quality. These tools match candidates with the talent recruiters are looking for so they can hire the right person and build the best teams for the company.

The benefits of AI recruiting

AI-powered HR technology can improve efficiency by automating tedious tasks, allowing recruitment teams to focus on more significant goals. When done right, AI provides support by working quietly in the background. As recruiting with AI becomes more common, and competition for top talent increases, TA leaders can use AI recruiting software to succeed in a fast-paced, technology-dominated working environment. Here’s how AI can help with recruitment:

Automation

One of the most significant challenges talent acquisition leaders face is reducing many applicants to only the most qualified ones. Recruiters are constantly under pressure to do more with less. AI tools can help by automating time-consuming administrative tasks, such as:

  • Screening: AI can score and grade candidates based on specific criteria.
  • Sourcing: AI algorithms can analyze job descriptions and candidate profiles to match the right candidates with the right jobs, increasing the chances of finding the best fit.
  • Scheduling: AI can automatically arrange interviews and meetings with chatbots and calendar integrations.

Personalization

AI enables customized content throughout the talent lifecycle. Here’s how it works:

  • For applicants: AI can create personalized experiences by providing job recommendations based on a candidate’s profile, similar personas, search history, similar job openings and suitable locations. AI-powered chatbots can interact with candidates, answer their questions and provide updates, improving their overall experience.
  • For employees: AI can provide the same personalized features as it does for applicants, plus career pathing, mentoring, learning and development opportunities, and aligning skills with projects using an internal talent marketplace.
  • For recruiters: It helps build a personalized talent pipeline by matching skills and compatibility, making it easy to discover new qualified talent and rediscover previous quality candidates.

Data-driven insights

AI can analyze multiple data sources to provide insights on hiring trends, candidate preferences and intent and recruitment metrics, helping recruiters make informed decisions. AI-driven data insights can give your hiring managers reliable and quality information, empowering them to hire the best talent for every job. They also give TA leaders more time with top candidates, reducing cost-per-hire metrics.

Reduce bias

AI can minimize human bias in recruitment by focusing on objective data and qualifications, leading to a more diverse and inclusive hiring process. Candidate fit scoring ensures recruiters evaluate all applicants based on skills and experience rather than demographic biases. Using pre-set questions in video assessments can also ensure everyone receives fair treatment.

Improve efficiency

By speeding up various stages of the recruitment process, AI can help recruiters work faster and more efficiently, allowing them to handle higher volumes of candidates. Combining automation and intelligence can reduce time-to-hire and enhance the quality and consistency of your recruitment process.

Identify passive candidates

AI tools often excel at searching and identifying passive candidates—individuals who aren’t actively looking for a job but may be an excellent fit for open positions. Here’s how this works:

  • Data mining and aggregation: AI can scan various data sources, including professional networks, social media profiles, online portfolios and industry-specific databases. This extensive search capability can identify potential candidates who aren’t actively job hunting but can fit well within your team.
  • Profile analysis: AI tools analyze candidate profiles in detail, considering factors such as job history, skill sets, professional achievements and career progression. By doing so, AI can identify individuals whose backgrounds align well with your job requirements.
  • Predictive analytics: AI can assess the likelihood of a passive candidate’s interest in a new opportunity. It evaluates factors like career trajectory, current job satisfaction (inferred from social media activity or other indicators) and industry trends to predict which candidates might be open to a conversation about a new opportunity.
  • Personalized outreach: AI can create messages that match candidates’ profiles. It can increase the chances of engaging potential applicants by highlighting aspects of the job and the company that align with the candidate’s career goals and interests.
  • Continuous engagement: AI can maintain a talent pipeline by regularly engaging with passive candidates through tailored content and updates about the company. This ongoing engagement can keep candidates warm and interested, making it easier to approach them when the time comes.

What is the difference between AI and ML?

The easiest way to understand the difference between Artificial Intelligence and Machine Learning is to remember that AI makes machines or systems reason, sense, adapt, or act like humans. ML is the part of AI that allows machines to learn from data. Without ML, there would be no AI.

Challenges of AI recruiting

You may experience challenges with AI recruiting, calling for HR teams to have strategies in place to help overcome them. Here are some of the main ones:

Unintentional bias

AI systems can inadvertently perpetuate or even amplify existing biases if the data entered is biased. This can lead to discrimination against candidates based on gender, race, age or other protected characteristics.

Data privacy and security

AI recruiting tools often handle sensitive personal data. It’s important to securely store and process this data in compliance with data protection regulations. There’s also a risk of data breaches, which can compromise candidate information and damage your organization’s reputation.

Integration and cost

Integrating AI tools with your existing HR systems and workflows can be challenging. Research and choose compatible software for seamless integration without disrupting current processes. Implementing AI solutions typically requires significant money and time, making it difficult for small and medium-sized enterprises to afford and integrate these technologies.

Ethical considerations

While AI can automate many aspects of the hiring process, there may be a risk of losing the personal touch that human recruiters provide. Balancing automation with human interaction can better maintain a positive candidate experience. Relying too heavily on AI for decision-making can raise ethical concerns, especially if employers reject candidates without human review.

AI recruiting tools

Many brands and models of AI recruiting tools cater to different aspects of the hiring process, and some do it all. Below are some of the more common features:

Using AI in your recruiting strategies can transform your HR department by identifying top talent, even passive candidates, through data-driven insights. It can also encourage fairer hiring by reducing biases. This efficiency can lead to quicker candidate selection and improve the quality of hires, streamlining your recruitment process.

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.