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Bilingual Customer Support jobs in Markham, ON

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    • Information Officers are responsible for delivering quality information to citizens on government programs, services and initiatives, and guiding Canadians on…
    • Our employees work on NIHB (Non- Insured Health Benefits) Program and are a direct support to the Indigenous communities through providing excellent customer…
    • Maintain the confidentiality of customer and company information.
    • Previous customer service or administrative experience is preferred.
    • Verify and update customer information and keeping customer records updated in the collection system.
    • You have experience in customer service;
    • Customer support: 1 year (preferred).
    • A passionate communicator with exceptional customer service skills.
    • Previous experience in customer service, or a related…
    • Complete training program provided with on-job support.
    • *Must be able to attend in-person training in Markham for a minimum of 6 weeks**.
    • Your enthusiasm and excellent communication skills will help drive sales, enhance customer experiences, and support the overall success of our spa retail…
    • Fluently bilingual in English and French;
    • Relationship Management: strong diplomatic, interpersonal and customer relations skills; Ability to act maturely in…
    • Familiarity with B2B sales strategies and marketing techniques to attract diverse customer segments.
    • Previous experience in sales support roles or dealership…
    • Fluency in English (native or bilingual level).
    • We are looking for an existing Slovakian Speaking Customer Support Specialist - AI Trainer to help train AI…
    • Previous customer service, customer success, or technical support experience is an asset.
    • How many years of customer-support or customer-service experience do…
    • Providing outstanding customer support through accurate, timely and professional enquiries utilizing multiple communication platforms.
    • · Must be bilingual in French and English – both verbally and written;*.
    • We deliver integrated leasing solutions for our clients, with outstanding customer…
  • View similar jobs with this employer
    • Minimum of 2 years of customer service experience, preferably in a technical or support-driven environment.
    • Technical Support: Respond to real-time customer…
    • Experience in high-end customer service and possess a strong work ethic – customer first positive attitude.
    • Help streamline and maintain technical support.
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Career Resources:

Gatestone & Co Inc logo
Bilingual Customer Service Representative (French & English)
Gatestone & Co Inc
·
3.3
Toronto, ON M3B 1Z6
•
Hybrid work
From $22 an hour
Full-time
Apply now

Job details

From $22 an hour
Full-time
Hybrid work in 180 Duncan Mill Rd Suite 300, Toronto, ON M3B 1Z6

Full job description

Join Us for a Dynamic In-Office Opportunity!

Join the Gatestone Team for a rewarding and dynamic career! At Gatestone, we prioritize the customer experience, embodying it in everything we do. We are looking for motivated representatives ready to help Canadians from coast to coast. As an Information Officer, you will deliver a first-class caller experience as a representative of the Federal Government of Canada. Information Officers are responsible for delivering quality information to citizens on government programs, services and initiatives, and guiding Canadians on how to access them.

At our office, you’ll benefit from hands-on training, real-time support, and direct access to a team of passionate professionals. By working on-site, you’ll have daily opportunities to build relationships, grow your career, and engage fully with our exciting company culture.

This role is a hybrid position once training has been concluded.

Hourly rate; $22.00

Why You’ll Love Working with us:

  • Collaborative Environment: Connect with team members face-to-face to drive creativity and innovation.

  • Immediate Support: Access real-time feedback, mentorship, and guidance from managers and colleagues.

  • Career Growth: Build valuable connections and learn directly from industry experts.

  • Engaging Culture: Join a vibrant workplace where everyone contributes to a positive, high-energy atmosphere.

What you can expect:

  • Answer inbound telephone enquiries on federal programs and services.

  • Deliver a first class caller experience as a representative of the federal government.

  • Educate callers about federal programs and services available to them.

  • Keep up to date on the information in the database.

  • Develop knowledge of the Canadian government and its structure.

  • Attend meetings on procedures and other work related subjects.

How you’ll be great at this:

  • Customer centric, putting customers first!

  • Excellent communication skills in both English & French, verbal & written

  • Solid listening skills

  • Basic computer & search engine skills (we will teach you the rest!)

  • Positive attitude and professional work ethic

  • Multi-tasking is a huge plus!

  • Ability to work in a team setting

If you’re ready to immerse yourself in an engaging, growth-focused office setting, apply today to be part of our team!

Training is conducted in office for a minimum of 4 weeks.

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