Questions and Answers about Air Canada

Here's what people have said about working and interviewing at Air Canada.

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  • What is the work environment and culture like?
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41 questions

Company is very disorganized, definitely need to invest money in training and upgrade salaries. Benefits are just not enough to survive in this economy. The investment will pay off over time but upper management don’t have a proactive vision.

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As a customer service agent, you ll work from 3:00 am, 4:00 am and 5:00 am morning shifts, or 11:00 am, 12:00 pm, 2:00 pm. Afternoon shifts. Not sure about night shifts as I never work any of them. Part time is 6 hrs per day and full time can be 8-16 hrs. per day. You can exchange shifts, give away shifts, trade, pick or even parcial shifts. That part helps a lot when you need a day or 2 off.

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Yes, if they have permanent residence or open working visa or a permit to work in this industry.

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I don’t think is many positions to work from home but reservation may be able to do it.

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Flexible at work

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Ramp agents were paid $27/hour when I worked at Air Canada

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No you would need to cover them up.

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The interview process is extremely long, and frustrating. You need to fill out almost four hours of paperwork, and also a security check which requires you to state where you have been for the past five years. Whether it be travelling, or moving. You can not miss one place, even if it was a hotel. If you do, they immediately turn down your application and all paper work you have already filled out and handed it.

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Training is almost adequate, it should definitely be longer and management could use training in diffusing situations

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