Customer Service jobs in Toronto

Customer Service Representative

Customer Service Representatives handle inquiries, resolve product or service issues, and maintain positive client relations. They need strong communication skills, knowledge of company offerings, and problem-solving ability to ensure customer satisfaction and retention.

Customer Success Manager

Customer Success Managers build lasting client relationships, drive product adoption, and ensure customer satisfaction. They need expertise in CRM tools, insight into SaaS industry trends, and strong communication skills to resolve challenges and support growth.

Front Desk Agent

Front Desk Agents handle guest check-ins, address inquiries promptly, and coordinate reservations. They need proficiency with booking software, clear communication skills, and familiarity with hospitality service standards to ensure smooth, welcoming experiences.

Guest Service Agent

Guest Service Agents welcome guests, handle reservations, and resolve inquiries to ensure a seamless experience. They need knowledge of booking systems, hospitality regulations, and strong communication and problem-solving skills.

Bilingual Customer Service Associate

Bilingual Customer Service Associates assist customers in English and French, resolve inquiries, and promote satisfaction. They need strong communication, fluency in both languages, and familiarity with customer support software to handle varied requests efficiently.

Customer Service Manager

Customer Experience Representative

Customer Experience Specialist

Customer Experience Specialists design seamless client journeys, resolve issues by analysing feedback, and collaborate with teams to enhance services. They need expertise in customer service software, insight into consumer behaviour, and strong communication skills.

Support Specialist

Support Specialists diagnose technical issues, guide users through solutions, and maintain system functionality. They need expertise in problem-solving software errors, client communication, and knowledge of relevant tools to ensure prompt, clear assistance.

Sales Support Representative

Sales Support Representatives coordinate client communications, process orders, and assist sales teams with reporting. They need proficiency in CRM software, knowledge of product lines, and strong communication skills to ensure smooth sales operations.