Customer Service jobs in Montréal

Customer Service Representative

Customer Service Representatives handle inquiries, resolve product or service issues, and maintain positive client relations. They need strong communication skills, knowledge of company offerings, and problem-solving ability to ensure customer satisfaction and retention.

Bilingual Customer Service Associate

Bilingual Customer Service Associates assist customers in English and French, resolve inquiries, and promote satisfaction. They need strong communication, fluency in both languages, and familiarity with customer support software to handle varied requests efficiently.

Customer Success Manager

Customer Success Managers build lasting client relationships, drive product adoption, and ensure customer satisfaction. They need expertise in CRM tools, insight into SaaS industry trends, and strong communication skills to resolve challenges and support growth.

Front Desk Agent

Front Desk Agents handle guest check-ins, address inquiries promptly, and coordinate reservations. They need proficiency with booking software, clear communication skills, and familiarity with hospitality service standards to ensure smooth, welcoming experiences.

Sales Support Representative

Sales Support Representatives coordinate client communications, process orders, and assist sales teams with reporting. They need proficiency in CRM software, knowledge of product lines, and strong communication skills to ensure smooth sales operations.

Customer Service Coordinator

Personal Banker

Personal Bankers advise clients on financial products, process transactions, and build trusted relationships to meet banking needs. They need expertise in deposit and loan products, understanding of Canadian banking regulations, and strong interpersonal skills.

Customer Support Representative

Customer Support Representatives resolve client inquiries through multiple channels, document cases, and guide users to technical or product solutions. They need proficiency in CRM tools, product knowledge, and clear communication skills to ensure positive customer experiences.

Call Center Representative

Call Centre Representatives handle customer inquiries, resolve issues efficiently, and document interactions accurately. They need strong communication skills, patience with diverse clients, and proficiency in CRM software to provide clear, consistent support in a fast-paced environment.

Customer Experience Associate

Customer Experience Associates resolve inquiries, guide users through product features, and gather feedback to improve service. They need proficiency in communication tools, understanding of customer service standards, and empathy in handling varied client needs.