Customer Service jobs in Calgary

Customer Service Representative

Customer Service Representatives handle inquiries, resolve product or service issues, and maintain positive client relations. They need strong communication skills, knowledge of company offerings, and problem-solving ability to ensure customer satisfaction and retention.

The top companies hiring Customer Service Representative in Calgary, AB are U-Haul (5 jobs), Dollar Tree (5 jobs), and Savers/Value Village (5 jobs).

Guest Service Agent

Guest Service Agents welcome guests, handle reservations, and resolve inquiries to ensure a seamless experience. They need knowledge of booking systems, hospitality regulations, and strong communication and problem-solving skills.

Front Desk Agent

Front Desk Agents handle guest check-ins, address inquiries promptly, and coordinate reservations. They need proficiency with booking software, clear communication skills, and familiarity with hospitality service standards to ensure smooth, welcoming experiences.

Guest Experience Leader

Guest Experience Leaders design welcoming environments, resolve service issues, and coach staff to enhance satisfaction. They need expertise in customer service strategy, hospitality industry insight, and effective communication skills focused on empathy and clarity.

Call Center Representative

Call Centre Representatives handle customer inquiries, resolve issues efficiently, and document interactions accurately. They need strong communication skills, patience with diverse clients, and proficiency in CRM software to provide clear, consistent support in a fast-paced environment.

Customer Success Manager

Customer Success Managers build lasting client relationships, drive product adoption, and ensure customer satisfaction. They need expertise in CRM tools, insight into SaaS industry trends, and strong communication skills to resolve challenges and support growth.

Customer Support Representative

Customer Support Representatives resolve client inquiries through multiple channels, document cases, and guide users to technical or product solutions. They need proficiency in CRM tools, product knowledge, and clear communication skills to ensure positive customer experiences.

Customer Experience Representative

Customer Care Specialist

Customer Experience Specialist

Customer Experience Specialists design seamless client journeys, resolve issues by analysing feedback, and collaborate with teams to enhance services. They need expertise in customer service software, insight into consumer behaviour, and strong communication skills.