U-Haul Careers and Employment

While working at uhaul, it was nerve wrecking because of how customers can get but it built me me up to handle the toughest of situations and allowed me to make mistakes and learn from them. That I appreciate so much about working here, that you’re able to learn. The job contains a lot of responsibility and urgency but it was also fun because my co-workers made the work environment not so stressful. My duty was booking reservations in person or on the phone, making contracts, handling legal documents, getting keys or other equipment for the customer, giving u-box or storage unit access or information, completing orders and or checking out customers items, answering inquiries on the item, doing vehicle or trailor inspections as well as doing the vehicle or equipment return on your phone. It’s overall a good amount of computer, phone and hands on work. It also helped that the manager was nice and understanding when u start working and encourages your learning at the job. When hired you’ll be given a paid training shift and will be learning while assisting customers but the system of most things are easy since it tells you what to do almost on the computer. A heads up is you will have to do uhaul courses online and exams when hired because like I said the job contains responsibility and you have to know your safety and other information regarding equipment or contract making. Sounds like it’s too much but trust me it’s worth it. I gained more skills and a better back bone there than I did at anywhere else and I appreciate that so much. It was a stressful job at first but I kept learning along the way and it got easy, sometimes it actually is still stressful and hectic but with good management and a good team you’re able to overcome it.

Housekeeper in Windsor, ON

on 14 June 2022

Great people

Great people, met some of my best friends there, very family oriented, and team oriented. Manager is fabulous. Can’t say enough good about her. Customers can be rude but for the most part it’s relaxed but month ends are crazy busy.

Customer Service Representative/ Transfer Driver in Scarborough, ON

on 2 June 2022

Beware of management and interpersonal favouritism

Management is the worst, they ask you to do certain things that definitely get you into trouble/lose your job only to lie to upper management on all details of your discipline or dismissal. Some employees are cool and fun to work with, hours aren’t too bad and benefits are pretty good. Only thing definitely to change is management a lot of favouritism going on in there where depending on who you are you are protected to the fullest.

Customer Service Representative in Ottawa, ON

on 6 May 2022

Less staff and heavy pressure

The place needs to hire more people. You'll see only two people working in the field outside , having to clean the trucks, rent them, bill them and installing trailers. The customers are no better.

Fleet Mechanic in Calgary, AB

on 10 April 2022

Pretty easy job

Everyday same trucks and same jobs. Very limited learning experience. Wage is below average but company pays for group benefit. Goop place to start apprenticeship.

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