Food Service Supervisor jobs in Toronto, ON

Christie Ossington Neighbourhood Centre (CONC) is a multi-service community organization supporting individuals and families through shelter, housing, food security, and community-based programs across Toronto.

Our work is rooted in dignity, respect, and a commitment to meeting people where they are. We strive to create a workplace where staff feel supported, valued, and able to contribute meaningfully to their communities.

If this opportunity aligns with your experience and interest in community-based work, we encourage you to apply.

Key Responsibilities:

Operational Leadership and Planning:

• Lead the planning, execution, and timely delivery of meals for shelter residents, ensuring quality, portion control, dietary compliance, and food presentation standards.
• Develop and contribute to menu planning in collaboration with the Food Services team.
• Maintain clean, organized, and safe kitchen, pantry, and food service areas.
• Monitor equipment, pest control, and facility issues, reporting and assisting in resolution as needed.
• Support evaluation and continuous improvement of meal programs, including incorporating resident feedback.

Staff Supervision and Development:

• Supervise cooks and kitchen staff, including scheduling, coaching, performance management, and discipline in collaboration with the Manager.
• Train, mentor, and provide feedback to staff and trainees, ensuring skill development and adherence to operational standards.
• Maintain documentation of timesheets, staff requests, and other operational records.
• Ensure team members follow health, safety, and food handling standards at all times.

Inventory and Resource Management:

• Manage inventory of food, supplies, and equipment, ensuring proper labeling, storage, rotation, and security.
• Support ordering and receiving of supplies, maintaining cost-effective and time-efficient processes.
• Ensure all financial, operational, and inventory documentation is accurate and up-to-date.

Collaboration and Agency Contribution:

• Foster professional, inclusive, and respectful relationships with co-workers, residents, and other stakeholders.
• Support cross-departmental collaboration and contribute enthusiastically to agency initiatives.
• Assist with agency-wide projects or initiatives as assigned.

Qualifications and Experience:

• Minimum 2–3 years in a leadership role supervising multiple staff members in a food service environment.
• Minimum 3–5 years professional cooking and baking experience, including high-volume catering.
• Experience in menu development for high-volume operations preferred.
• Valid Ontario Food Handler Certification required.
• Culinary education and/or Red Seal designation considered an asset.
• Demonstrated ability to plan and manage kitchen workflow efficiently while supporting team development.
• Strong organizational, time management, and communication skills.
• Commitment to supporting vulnerable populations, including people experiencing homelessness, through high-quality food provision.
• Experience supervising in a unionized environment is an asset.

Disclaimer:
This job description is intended to outline the general responsibilities and qualifications for this role. It may be reviewed and updated as needed to reflect organizational priorities.

Additional Information

This posting is intended to fill a current vacancy.

CONC may use technology to support elements of the recruitment process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Equity and Accommodation

CONC is committed to equity, diversity, and inclusion in our workplace. We encourage applications from individuals who reflect the diversity of the communities we serve, including those from equity-deserving groups.

Accommodation is available upon request throughout the recruitment process.