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Customer Service jobs in London, ON

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    • Handling inbound and outbound calls, emails and chat inquiries in both languages.
    • We are looking for Bilingual Call Center Agents to join our team and provide…
    • Background in customer service, hospitality, or retail is an asset.
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    • Fastening House specializes in supplying electrical, mechanical, and general contractors with the products, tools, materials, and equipment they need to get the…
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    • Strong customer service skills with the ability to communicate effectively with patients and team members.
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    • Cross-Functional Collaboration: Partner with our design, sales, and marketing teams to help develop new product signage and promotions that drive sales.
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    • Paid car allowance, access to a vehicle is required for this role.
    • Completion of Mutual Funds License (IFC) and Life license (LLQP) are preferred but not required.
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    • The ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs.
    • A positive attitude and excellent customer service skills.
    • Ability to stand for extended periods and safely lift up to 20 lbs.
    • Deliver and model consistent, high-quality customer service, including addressing and…
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Job Post Details

Bill Gosling Outsourcing (Main) logo
Hybrid Bilingual Call Center Agent (French/English Required)
Bill Gosling Outsourcing (Main)
·
2.9
345 Ridout Street North, London, ON N6A 2N8
$21 an hour
Full-time
Apply now

Job details

$21 an hour
Full-time
345 Ridout Street North, London, ON N6A 2N8

Full job description

Join a Team That’s Passionate About Making Lives Better!


At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!


We are looking for Bilingual Call Center Agents to join our team and provide outstanding customer service to our clients. In this role, you will be the first point of contact for our customers, addressing their inquiries and resolving issues in both languages.

Compensation: $21.00 per hour (approx. $43,000 per year)

What You'll Do:

  • Respond to customer inquiries, providing timely and accurate information in both French and English

  • Resolve customer issues, ensuring high satisfaction levels and adhering to company standards

  • Maintain a high level of professionalism while interacting with customers

  • Handling inbound and outbound calls, emails and chat inquiries in both languages

  • Document interactions and maintain up-to-date records in our systems

  • Collaborate with other departments to resolve customer concerns efficiently

This job posting is for an existing vacancy.

Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!


Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers


By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.


At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.


Bill Gosling Outsourcing – Where your career thrives!

AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.

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