Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Manager $50,000 jobs in Langley, BC

Sort by: -
    • Ensure the provision of excellent customer service.
    • The Branch Manager is responsible for managing a team (can be within the areas of: sales, customer service,…
    • Nurtures an exemplary level of customer service at the branch.
    • Maintains an exemplary level of customer service at the branch.
    • Must Have Valid Driver License.
  • View similar jobs with this employer
    • Develop a community culture through strong customer rapport and exceptional customer service.
    • The Store Manager is responsible for leading the store in all…
    • View all JD Sports Canada jobs - Langley jobs
    • Salary Search: Store Manager salaries in Langley, BC
    • See popular questions & answers about JD Sports Canada
    • Must have at least 5 years supervising a team of administrative professionals, ideally in customer service, rental program or accounts receivable category.
    • Exceptional customer service skills with a professional phone etiquette approach.
    • This role involves supervising staff, managing sales strategies, ensuring…
    • Oversee daily store operations, ensuring a high standard of customer service and satisfaction.
    • Manage inventory through effective purchasing and pricing…
    • Drive sales and ensure exceptional customer experience by maintaining high service standards across the store.
    • PGA of Canada annual dues reimbursement.
    • Proven experience supervising or leading a customer service or office team.
    • This person keeps customer orders moving, makes sure nothing falls through the…
    • 1–3 years of experience in account management, inside sales, and/or customer service; experience in a service-based environment or the fire protection…
    • Deliver exceptional customer service and create a premium in-store experience.
    • Assist customers with product selection, styling, and purchases.
    • This highly motivated individual will be responsible for developing & maintaining existing customer relationships while driving performance with AutoSync’s CRM…
    • Consistently deliver excellent service experience for both internal and external customers.
    • The Meat and Seafood Manager will be responsible for the overall…
    • Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
  • View similar jobs with this employer
    • 2 years experience in retail management and customer service.
    • As the Store Manager Trainee (SMT), you will work alongside the Store Manager and assist with the…
    • Motivate and provide staff training and tools to provide exceptional customer service.
    • Responsible for ordering products and managing inventory levels to ensure…
Get email updates for the latest Customer Service Manager $50,000 jobs in Langley, BC

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Bartle & Gibson Co. Ltd. logo

Branch Manager - job post

Bartle & Gibson Co. Ltd.
3.3 out of 5 stars
23652 Dewdney Trunk Rd, Maple Ridge, BC V4R 1V8
$70,000–$80,000 a year - Permanent

Job details

Pay

  • $70,000–$80,000 a year

Job type

  • Permanent

Location

23652 Dewdney Trunk Rd, Maple Ridge, BC V4R 1V8

Benefits

Pulled from the full job description

  • Paid sick leave
  • Employee assistance program
  • Profit sharing
  • RRSP match

Full job description

BRANCH MANAGER

Do you have a passion for leading others?

Can you multi-task multiple jobs in different departments?

Can you coordinate the activities of both yourself and others?

The Branch Manager is responsible for managing a team (can be within the areas of: sales, customer service, order desk, counter, warehouse) who are able to meet and exceed revenue targets while promptly and professionally addressing the needs of customers within their branch locale.

The Branch Manager is also required to generate and deliver sales and marketing initiatives, revenue growth and client retention. The Branch Manager is further required to coach and mentor the branch team through motivation, leadership and encouragement while striving for exceptional customer service standards and accountability. Other duties will be assigned as necessary

DUTIES AND RESPONSIBILITIES

  • Plan, direct and evaluate the operations of the branch team
  • Develop, implement and monitor detailed operations strategies and objectives
  • Monitor and manage inventory control
  • Ensure the provision of excellent customer service
  • Maintain high levels of customer satisfaction and client retention levels
  • Implement and execute the Company’s marketing strategy as supported through head office marketing department
  • Build and retain an effective team
  • Lead, coach and motivate the team to achieve goals
  • Model and champion Bartle & Gibson values and mission
  • Attain budgeted revenue expectations
  • Set expectations for each of Bartle & Gibson staff including customer expectations and quota achievement
  • Measure the activities of staff
  • Resolve customer concerns and complaints in a courteous, professional manner.
  • Determine staffing requirements and oversee the hiring of staff with support of head office HR department
  • Maintain current general knowledge of Employee Benefits
  • Create a safe environment for the discussion and resolution of issues and concerns
  • Work in concert with other branches to assure congruence with Company operations.
  • Complete various sales and operations reports
  • Conduct regular branch team performance evaluations
  • Ensure that all personnel comply with Company policies, procedures and ethical standards
  • Ensure compliance with Bartle & Gibson standards for cost control, waste reduction, quality, safety, and on-time delivery
  • Provide leadership for employee relations through effective communications, coaching, training, and development

SKILLS AND COMPETENCIES

  • Leadership including team building and development
  • Effective communication
  • Financial Management
  • Sales and marketing
  • Creativity and innovation
  • Problem-solving
  • Exceptional customer service
  • Time Management

EXPERIENCE AND EDUCATION

  • Secondary School Diploma required
  • Post Secondary education in Business, Marketing, or related field an asset
  • Minimum 2 years of management experience. Experience leading a small team (2 to 3 individuals) preferred
  • Ability to lead and effectively supervise professional and non-professional staff
  • Proficient with Microsoft Office (Outlook, Word, Excel)

WHY WORK FOR US

  • Company paid benefits
  • Employee and Family Assistance Program (EFAP)
  • Profit sharing
  • RRSP match
  • Paid sick days
  • Career growth
  • #GIVEBACK Program – Volunteer Day
  • Personal Milestone Recognition Program
  • Perkopolis Partnership
  • Safety shoe reimbursement
  • Employee Referral Bonus Program
  • Employee discounts on in store purchases

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

FIND OUT MORE

Check us out online: https://www.bartlegibson.com/ (https://www.bartlegibson.com/)

Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/ (https://www.linkedin.com/company/bartle-&-gibson/)

Like us on Facebook: https://www.facebook.com/bartlegibsonltd/

Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/

Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Salary Range: $70,000 - $80,000 annually

#BG01


Education

Required
  • High School Diploma or better in Other
Let Employers Find YouUpload Your Resume