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    • Successful applicants will need to have the Basic Security Training (BST) from JIBC and a Typing Test Certificate with a 45 net words per minute score from a…
    • Full Time Schedule: Must be available Monday to Sunday 8PM-8AM (12 hour continental schedule - overnights).
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    • Eventually dispatcher must be able to work a weekend shift.
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    • Hours: 28–40 hours per week.
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    • Must have experience as a dispatcher/call taker.
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Morning Shift Dispatch - 7am - 5pm - Rotational 4 on 4 off
North Vancouver, BC V7P 1B4
$210–$240 a day
Permanent, Full-time

Job details

$210–$240 a day
Dental care, Extended health care
Permanent, Full-time
Weekends as needed, Morning shift, Rotating shift, Holidays
North Vancouver, BC V7P 1B4

Full job description

Join Our Dynamic Team as a Full-Time Dispatcher at Mitchell's Towing!

Are you looking for a rewarding job that lets you work half the year while enjoying a full-time salary? Do you want to be part of a company at the forefront of technology in the towing industry? If so, Mitchell's Towing might be the perfect place for you!

We are a trusted contractor for various policing agencies and municipalities, known for our commitment to excellence. We are seeking an outstanding, friendly, well-mannered, and customer-focused individual to join our team as a Full-Time Dispatcher. If you're reliable, hardworking, and thrive in a fast-paced environment, we want to hear from you.

What We Offer:

  • Healthy Work-Life Balance: Enjoy our four-on, four-off scheduling, giving you ample time to recharge and enjoy life outside of work.
  • Supportive Work Environment: Our office is built on teamwork and professionalism. We value our employees and their contributions to our success.
  • Benefits: Medical and dental coverage is available after three months of employment.

Available Shifts:

  • Full-Time: 40 hours per week, with shifts from 7 AM to 5 PM. Availability on weekends and holidays is required. Please note that this is an in-office position and not remote.

Duties & Responsibilities:

  • Manage incoming calls for towing-related services, including police impounds, accidents, and roadside assistance.
  • Handle the release of impounded vehicles.
  • Prepare quotes for clients.
  • Coordinate and dispatch multiple drivers efficiently.
  • Enter calls into our dispatch software system.
  • Process payments and manage paperwork for drivers and clients.
  • Escalate issues to management as needed.
  • Perform other duties as assigned.

Mandatory Requirements:

  • Proficient computer skills.
  • Ability to multitask effectively in a busy environment.
  • Strong organizational, problem-solving, and time-management abilities.
  • Excellent communication skills, both in person and via telephone/email.
  • Ability to work under pressure and maintain composure.
  • Team player with a positive attitude.
  • Successful candidates will be required to undergo a criminal record check.

If you're ready to be part of a team that values professionalism and customer service, apply now to join Mitchell's Towing!

Job Types: Full-time, Permanent

Pay: $210.00-$240.00 per day

Benefits:

  • Dental care
  • Extended health care

Work Location: In person

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