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    • You will be responsible for delivering the highest level of customer service to Olive patients.
    • Five years’ experience working collaboratively with other…
    • Excellent interpersonal and communication skills, with the ability to effectively interact with patients, physicians, and other members of the healthcare team.
    • The MOA is responsible for welcoming and registering patients, managing appointments, answering phones, maintaining accurate electronic medical records, and…
    • Act as the main communicator with the Home Monitoring (HM) team at the head office.
    • Assist with the intake and assessment of patient referrals for the Home…
    • We are looking for a dependable professional with previous experience in a medical office who can support physicians, coordinate patient appointments, and…
    • Keen to assist with minor office medical procedures & assist with tasks necessary for day-to-day clinic operation.
    • Expected hours: No less than 40.0 per week.
    • We stay current on the latest technologies and strive to provide the most outstanding customer services and treatments for our patients.
    • Excellent organizational and time management skills with the ability to prioritize multiple tasks throughout the day.
    • Dental receptionist: 7 years (required).
    • Medical office: 1 year (required).
    • You'll also assist with administrative tasks like mail distribution, filing, and managing office supplies.
    • Work with the dental team to evaluate and introduce new dental technologies, equipment, and treatment processes.
    • Previous related experience in a medical or clinical office environment.
    • Coordinate the physician’s and nurse practitioner's schedules including their clinic.
    • Coordinate patient flow and communicate effectively with the clinical team.
    • Warmly greet patients and create a welcoming, positive first impression.
    • Answering office emails and messages.
    • Must have an excellent command of the English language, both spoken and written.
    • Weighing, measuring, and taking vitals.
    • A private gastroenterology medical practice requires a medical office assistant for one gastroenterologist.
    • Medical office Assistant: 3 years (required).
    • Models the highest level of professionalism and confidentiality.
    • Greet and offer assistance to clients during the admission and discharge process.
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Career Resources:

Nursing Office Assistant (Medical Office Assistant)
Olive Fertility Centre
·
3.3
555 West 12th Avenue, Vancouver, BC V5Z 3X7
From $28 an hour
Permanent, Full-time
Apply now

Job details

From $28 an hour
Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Extended health care, Company events
Permanent, Full-time
Weekends as needed, Monday to Friday
555 West 12th Avenue, Vancouver, BC V5Z 3X7

Full job description

Nursing Office Assistant – IVF Teams

Department: Nursing

Reports To: Division Leads, IVF Teams

Location: Vancouver

Work Schedule: Monday – Friday

· 7.5 hours per day/37.5 hours per week

· Weekend coverage as needed.

Overview:

Supporting the Vision, Purpose, and Commitment of Olive Fertility Centre:

This position supports our Reproductive Endocrinology and Infertility (REI) specialists and their nursing teams. You will be responsible for delivering the highest level of customer service to Olive patients. This full-time position requires a motivated, energetic, self- directing individual able to work in a busy, professional, multi-tasking environment. You are required to provide exceptional patient centred care in a friendly, calm, personable manner and be able to work accurately and efficiently while interacting effectively and in a supportive manner to all Olive’s diverse patients.

Key Areas of Involvement Include:

Administration:

· Receive patient phone calls, voicemails, and emails, triaging to appropriate team members.

· Coordinate orientation and treatment pre-requisites and appointments.

· Schedule routine procedures as required, such as IUIs.

· Loading requisitions for patient work-up.

· Chart maintenance – ensuring completeness of required tests.

· Circulate patients to appointment rooms and preparing rooms for exams.

· Assist physicians at ultrasound appointments, diagnostic exams, and endometrial biopsies.

· Assist Nursing in cycle set up and chart prep.

· Holiday and sick coverage for other Nursing Office Assistants as needed.

· Document Management as needed to assist Administration overflow.

· Other administrative duties based on operational needs.

Procedures:

· HyCoSys – Includes setting up sterile tray, reading chart prior to going into the room, getting patient and doing urine pregnancy test, explaining procedure to patient and answering any questions, assisting physician as needed in procedure, cleaning up.

· Biopsies – includes setting up sterile trays, filling out biopsy paperwork (Igenomix and/or UTIMPRO), knowing signs to look for when patient vasovagal.

· Assisting Team Victoria & Surrey with admin tasks (EMD set ups, sending videos and consents, compliances, IUI booking & printing flowsheet, special authority & insurance forms).

· Comp med forms for cancer patients & insurance forms.

· Faxing prescriptions.

· Patient request letters.

· Chaperoning AFC’s, follicular scans, CPER scans, OB scans as needed.

· Creating medication calendars, ensuring flowsheet & Rx’s are created and knowing how to read and understand a cycle plan.

· Sending out of town OB scans requests.

· Obtaining patient results for same day blood work.

· Assisting with Pre-OPU Physicals – obtaining vital signs, bringing patients to change rooms, flipping over rooms.

Qualifications

Education, Training and Experience:

· Graduation from Grade 12 and completion of Medical Office Assistant certificate program

· Five years’ work experience in a specialist’s office scheduling multiple types of appointments

· Five years’ experience working collaboratively with other healthcare professionals within a medical facility.

Skills and Abilities:

· Ability to work accurately and efficiently in all areas of responsibility.

· Ability to anticipate patients’, nurses’, and physicians’ needs.

· Clear understanding of medical terminology.

· Strong work ethic.

· Demonstrated ability to prioritize and multi-task.

· Exceptional communication skills.

· Positive, friendly, and professional demeanour.

· Ability to remain aware of other team members and to adjust workload to assist when required.

· Demonstrated ability to work independently and as a member of a multi-disciplinary team.

· Proficient with computers and applicable software applications, including EMRs and MS Office.

· Able to lift and carry up to 25lbs.

Job Types: Full-time, Permanent

Pay: From $28.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Vancouver, BC V5Z 3X7: reliably commute or plan to relocate before starting work (required)

Education:

  • AEC / DEP or Skilled Trade Certificate (required)

Experience:

  • MOA or Unit Clerk: 4 years (required)

Work Location: In person

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