Private Medical Office jobs

Medical Office Assistant
Full-time • Hybrid • Victoria, British Columbia

We’re a gynecology practice in Victoria, BC, looking for a kind, warm, and personable Medical Office Assistant who enjoys working with people and takes pride in keeping a busy practice organized. We value someone hardworking, efficient, dependable, and a supportive team player.

The role will initially support one gynecologist. One of our physician colleagues is currently on leave. When she returns, the position is expected to become a shared role supporting both physicians and both practices. We’re looking for someone interested in growing into this expanded role. Compensation will be adjusted as the role expands

Position details

• Hours: 37.5 hours per week, Monday to Friday. Usually 1–2 in-person clinic days per week; other days are for administrative work from home. Clinic days may vary with the physicians’ schedules.
• Two weeks of paid vacation and up to seven paid sick or personal leave days per calendar year, inclusive of statutory paid sick leave. Statutory holidays and other leaves follow BC employment standards.
• A private, secure workspace and reliable internet are required for working from home.

Responsibilities

• Answer phone calls and manage voicemail, fax, and email correspondence; respond to voicemail by the end of each workday.
• Welcome patients and provide warm, professional support by phone and in person.
• Schedule and confirm appointments; maintain the physician’s clinic, on-call, meeting, and other professional calendars.
• Maintain accurate, confidential electronic medical records, start charts, validate health cards, and ensure files are ready before appointments.
• Triage patient inquiries and promptly bring clinical questions, urgent concerns, or inappropriate patient interactions to the physician. The MOA does not provide medical advice.
• Coordinate consultations, laboratory and diagnostic testing, referrals, requisitions, and operating-room bookings.
• Route urgent correspondence to the physician promptly; complete EMR requests and distribute correspondence and requisitions within clinic timelines.
• Restock supplies within the clinic rooms as needed.
• Clean and process instruments at the end of clinic days, following clinic protocols; training will be provided.
• As the role expands, coordinate administrative work across both physicians and practices.

What we’re looking for

• A warm, kind, patient-focused approach and strong interpersonal skills.
• A hardworking, efficient, and organized work style; someone who enjoys collaborating and contributing to a small team.
• Clear, professional communication, careful attention to detail, and reliable follow-through.
• Respect for patient privacy and confidentiality.
• Flexibility to work in person on clinic days that may vary week to week.
• Medical office experience is an asset; training will be provided. Accuro experience is an asset.

If you’re thoughtful, dependable, and enjoy helping patients feel well cared for, we’d be happy to hear from you.

Pay: $28.00-$32.00 per hour

Expected hours: 37.5 per week

Work Location: Hybrid remote in Victoria, BC V8R 6R3