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Medical Secretary jobs in British Columbia

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    • Maintain accurate electronic medical records (EMR).
    • Experience in a medical office or healthcare setting.
    • Our mission is to improve access to healthcare through…
    • View all WELL Health Technologies Corp jobs - Vancouver jobs - Medical Office Assistant jobs in Vancouver, BC
    • Salary Search: Virtual Medical Office Assistant salaries in Vancouver, BC
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    • Ability to communicate effectively both verbally and in writing.
    • In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver…
    • Within the context of a client and family-centred care model, position provides clinical scheduling and medical secretarial support to the Eye Care Centre by…
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    • Utilizing a variety of computerized applications, the Scheduler is responsible for the scheduling and coordination of health care services delivered in the…
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    • Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of…
    • Ability to communicate effectively both verbally and in writing.
    • In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver…
    • Ability to communicate effectively, both verbally and in writing.
    • Reporting to the Manager or designate, receives and processes booking requests for diagnostic…
    • Act as a recording secretary by preparing agenda; drafting, typing and distributing minutes.
    • Assist clinicians in preparation of research documents and grant…
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    • Utilizing a variety of computerized applications, the Administrative Support Worker provides reception, cashier and a variety of clerical and administrative…
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    • Completion of an administered 5-minute typing certificate of 40 wpm in the last 24 months from an approved institution (non-supervised tests are not accepted).
    • Demonstrated initiative, problem-solving, and sound professional judgment.
    • Minimum of 1 year of recent experience in a medical office or clinical setting.
    • MOA experience or related medical office experience is an asset.
    • The successful candidate will help with front-desk medical office duties and will also receive…
    • Schedule, confirm, reschedule and manage patient appointments and waitlists (referrals and OR).
    • This role calls for organized, courteous communication and…
    • Experience in a specialist medical office.
    • Maintain electronic medical records and send consult letters.
    • Reliable internet and a private, confidential space for…
    • Efficient with time and able to multi-task in a busy environment.
    • Answering phone calls/Check phone messages.
    • Handle incoming/outgoing mails and emails.
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Job Post Details

Virtual Medical Office Assistant
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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