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Help Desk jobs in Calgary, AB

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    • Hands-on experience working with desktops, laptops and other IT/electronic devices.
    • Alta E-Solution specializes in the refurbishing and repair of electronic…
    • Ability to easily prioritize email requests, phone calls, and walk-ins and comfortable using IT service desk ticketing systems.
    • The role requires an individual who is committed to working through complex problems with a high-level accuracy and with a focus on providing exceptional…
    • Track, prioritize, and resolve support requests and help desk tickets.
    • Support meeting room technology, workstations, mobile devices, and shared office…
    • The role requires an individual who is committed to working through complex problems with high-level accuracy and with a focus on providing exceptional customer…
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    • Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to…
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    • Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to…
    • Advanced organizational skills and the ability to handle multiple service needs simultaneously.
    • May supervise workers in testing, tuning, and adjusting…
    • Support virtualization platforms (VMware vSphere/ESXi, Microsoft Hyper-V) including provisioning, storage, and performance troubleshooting.
    • Whether you’re helping a colleague navigate a system issue or contributing to improvements behind the scenes, your work will have a visible impact on the…
    • Excellent communication and organizational skills.
    • The HVAC Technical Support Advisor will have the responsibility of working with the technical services and…
    • Provide support to users either via phone, email or desk side as required.
    • Perform post-resolution follow-ups to help requests.
    • Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices.
    • Installing, configuring, and troubleshooting print…
    • Établir de solides relations professionnelles de travail avec divers intervenants et membres de l’équipe.
    • Prêter assistance dans la préparation de notes de…
    • In this role, you will provide technical support to customers by understanding their needs and creating solutions.
    • Flexible schedules as per business needs.
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Job Post Details

Production Worker with IT-Repair Background - job post

ALTA E-Solutions
Calgary, AB
From $15 an hour - Fixed term contract

Job details

Pay

  • From $15 an hour

Job type

  • Fixed term contract

Location

Calgary, AB

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Job description

About Us!

Alta E-Solution specializes in the refurbishing and repair of electronic products. Our processes are managed by a team of highly experienced staff. We help the community by reducing landfills and extending the life cycle of electronics; including laptops, desktops, servers among other IT equipment.

As an ISO 9000 and R2 certified Company, our partner brands include Microsoft, Hp, Dell, Lenovo, Samsung to name a few. Conveniently located in Alberta, we are looking for an experienced “Production Worker with IT-repair background” with a positive attitude to join our team.

Your Responsibilities!

  • Drive sales and support E-Commerce programs, marketing activation, prepare and implement content improvements that drive sales and market share across key accounts.
  • Properly receive, sort and store electronic components in accordance with company policy and procedures.
  • Assemble, disassemble or refurbish computers - conduct repairs where economically feasible.
  • Clean the units from any glue stains, stickers, or dust if needed.
  • Maintain regular and accurate documentation on the inventory database.
  • Follow all workplace safety policies and compliance regulations.
  • Keep work area neat and orderly at all times per safety standards.
  • Wear appropriate Personal Protective Equipment (PPE) at all times.
  • Other general warehouse duties may be assigned.

Qualifications & Abilities!

  • At least High School diploma or equivalent.
  • Hands-on experience working with desktops, laptops and other IT/electronic devices.
  • A+ Certification a definite asset.
  • Able to safely lift up to 30-50 lb. repetitively.
  • Functional knowledge of MS Office Suite.
  • Participate in ongoing training to maintain compliance with WHMIS 2015 and Occupation Health and Safety requirements.
  • Good communication skills; must be able to speak, read, and write English.

Pay: From $15.00 per hour

Benefits:

  • On-site parking

Experience:

  • Manufacturing: 1 year (preferred)

Language:

  • English (preferred)

Work Location: In person

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