Help Desk jobs in Calgary, AB

At Deveraux, we’re more than a rental developer. We’re builders of community, connection, and opportunity. With over $2.5 billion in managed assets across Western Canada, we’ve been recognized as Platinum Status with Canada’s Best Managed Companies for our innovation, growth, and commitment to creating thriving communities.

We specialize in the design, development, construction, and management of purpose-built apartment communities. Thanks to our vertically integrated model, we manage every stage of a project’s lifecycle, from conception to construction to long-term operations. This structure encourages collaboration across all departments and gives our team the chance to contribute meaningfully at every step.

Our developments are thoughtfully designed to be sustainable and forward-thinking, consistently exceeding national energy standards. But our impact goes beyond the buildings. We believe in giving back through donations, volunteerism, and mentorship, because responsible development includes supporting the communities around us.

At Deveraux, our culture is rooted in accountability, integrity, excellence, and collaboration. We’ve created an inclusive environment where innovation is encouraged, and every voice is heard. With access to leadership, strong mentorship, and continuous development opportunities, this is more than a workplace. It is a place where you can grow, make a difference, and be part of something meaningful.

The Corporate Support Coordinator is an entry-level position in the IT Support department. The primary responsibility of this role is to assist in the coordination (with our 3rd party IT provider) in the delivery of hardware and software access to various Deveraux stakeholders. As a liaison between the service provider and employees, this role plays an important role in system access and management assets.

• Attractive compensation package that is competitive in the industry
  
• Comprehensive benefits program comprising life, long-term disability, and extended medical, dental, and vision coverage.
  
• Registered retirement savings plan (RRSP) with a matching Deveraux-funded deferred profit-sharing plan (DPSP)
  
• Transparent and rewarding workplace dedicated to supporting your professional development.

• Experience in a similar support coordinating role would be considered an asset.
  
• Experiance working in property management field would be considered an asset.
  
• Previous Administrative experience would be considered an asset.
  
• High School Diploma is required.
  
• Post-secondary education is considered an asset.
  
• Effectively prioritize tasks in a fast-paced environment.
  
• Demonstrate excellent time-management skills.
  
• Ability to work independently and show initiative
  
• Manage workload diligently and responsibly
  
• Build and maintain polite and respectful rapport.
  
• Beginner knowledge of Microsoft Office (Word, Outlook, Teams, PowerPoint).
  

• Oversee the intake, triage, assignment, coordination, and tracking of IT support tickets via @support email inbox.
  
• Serve as the primary communication liaison between end users and systems staff in status updates, resolutions, and expected timelines-ensuring that they are communicated clearly and professionally.
  
• Assist with managing incidents, including documentation, communication and follow-ups with 3rd party vendor(s). Help identify recurring issues and support root-cause analysis initiatives.
  
• Assist in maintaining records of IT equipment such as laptops, licenses, and devices.
  
• Help coordinate procurement, development, replacement, and retirement of assets.
  
• Other duties/projects as assigned.
  

You must be legally eligible to work in Canada (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a satisfactory Criminal Background Check.

The Deveraux Group of Companies is an Equal Opportunity employer. We foster a diverse and inclusive workplace where individuals, regardless of disability, gender, sexual orientation, marital status, race, color, religion, age, nationality, or ethnic origin, have equitable access to opportunities for employment, professional opportunities and advancement. Our recruitment practices are merit-based, ensuring that every candidate is evaluated fairly based on their qualifications, skills, and potential to positively impact our team. Embracing diversity is integral to our organizational ethos, creating a culture where diverse perspectives contribute to our ongoing success and drive innovation.

We kindly ask that applicants refrain from calling regarding job postings. All applications must be submitted online. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

#DGOCRecruitment

Full Time, Permanent