Customer Service Representative - Bilingual
(English / French)
Pay from $35 to $40 per hour with significant growth and earning potential!
Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned call centre where exceptional training and tools set you up for long-term career success.
Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.
Why Customer Service at Uline?
- Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support at our call centre.
- Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing call centre.
- Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / French) - fluent in both verbal and written forms.
Benefits
- Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- On-site café, outdoor patio and first-class fitness center.
- Monthly employee-appreciation events.
- Opportunities for community involvement.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All positions are on-site.
Uline is an Equal Opportunity Employer
#LI-AS1
#LI-TOR001
(#IN-TORCS2)
#ZR-TORCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!
