Cafe Shop Supervisor jobs

We are searching for a Senior Café Supervisor who is passionate about cuisine and enthusiastic about a total guest experience. You have a broad understanding of the day-to-day supervision of the Food & Beverage departments within Prospect Point Café. You help to ensure the best possible Food & Beverage experience for both Guests and Team Members at Prospect Point. In addition, you assist the Prospect Point Café Manager in evaluating the value of the guest’s food & beverage experience and communicate any new ideas or concerns to assist in the development and implementation of Food & Beverage programs.

What You’ll Do

• Works with the Food and Beverage Supervisors and Manager to oversee daily operations of Prospect Point
• Follows Food Safe guidelines and trains Team Members on company standards of handling, preparation and presentation of menu items
• Ensures replenishment of stock and cleanliness of all food venues
• Communicates and submits orders to with suppliers and receives supplier orders
• Organizes daily and monthly cleaning schedules in all venues
• Communicates with Food & Beverage Manager, Supervisors and other department managers
• Ensure serving team accurately places food orders in a timely manner, while acknowledging all guests
• Work with the culinary team to ensure food orders are received accurately, and that food storage areas are kept clean and tidy
• Ensure all opening, closing and other duties are completed daily
• Execute a la carte, meal tour and special event business
• Be proactive in attracting guests to the restaurant by creating connections with Pavilion guests
• Assist with daily monitoring and tracking of Guest feedback (informal and formal guest surveys)
• All other duties as assigned

What You’ll Get

• Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
• 30% discount off regular-priced merchandise at The Trading Post Gift Store
• 30% discount at Stanley's Bar & Grill and Prospect Point Café
• 30% discount on food & beverage items in The Cliff House Restaurant, Loggers' Grill, Beary Waffles, and The Cabin at Capilano Suspension Bridge Park(does not apply to alcohol)
• Guest passes for friends & family
• Referral bonuses
• Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff

Qualifications

• 2 to 5 years of supervisory experience in a similar Food & Beverage venue
• POS experience, an asset
• Food Safe Level II and Serving it Right certifications, an asset
• Must be of legal drinking age as supervising in licensed areas
• Can handle stressful situations and meet fluctuating and demanding needs
• Second Language is an asset

Considerations
An ideal candidate for this role must be available to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business. While performing the duties of this position, Team Members are required to be on their feet for extended periods of time. This role will be working outdoors in all types of weather, occasionally required to lift and carry up to 20lbs, or occasionally required to lift and climb a step ladder or step stool.

The wage for this role is $23.56 per hour. This role is a seasonal summer contract from April through to October 2026.

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Café and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.

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