Bilingual Customer Support Professional jobs in Markham, ON

Richmond Advisory Services is a nationwide, multi residential, commercial property management and facility services company. The head office is in Markham, Ontario.

Bilingual French & English-Speaking Accounts Receivable & Billing Administrator

Job Summary

We are seeking a detail-oriented and organized Accounts Payable & Billing Administrator to join our team. The successful candidate will be responsible for managing high-volume accounts payable/Receivable transactions, client invoicing, collections, and providing administrative support to ensure the efficient operation of the finance department.

Key Responsibilities

• Perform daily accounts payable functions, including matching vendor invoices to electronic work orders and verifying supporting documentation.
• Review, sort, and prioritize a high volume of utility and vendor invoices to ensure timely processing and avoid late payment penalties.
• Respond to vendor/client inquiries in a professional and timely manner.
• Reconcile vendor statements, investigate discrepancies, and resolve payment-related issues.
• Process vendor invoices for payment in accordance with company policies and procedures.
• Create and issue client invoices based on vendor invoices that have been processed and paid, ensuring compliance with client service level agreements (SLAs) and agreed pricing structures.
• Prepare and batch client invoices at month-end and distribute them to clients via email for payment.
• Monitor accounts receivable and follow up on outstanding invoices to ensure timely collection of payments.
• Contact clients regarding overdue accounts and assist in resolving payment issues.
• Maintain accurate financial records and filing systems.
• Provide general office administration and clerical support as required.
• Assist with special projects and perform other duties assigned by management.

Qualifications

• Previous experience in Accounts Payable, Accounts Receivable, Billing, or a related accounting role.
• Strong understanding of invoice processing, vendor reconciliations, and collections procedures.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail and accuracy.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office, particularly Excel, and accounting software. (Yardi/Spectra is an asset)
• Ability to work independently and as part of a team.

Preferred Skills

• Experience handling high-volume invoice processing.
• Knowledge of utility billing and client contract pricing structures.
• Strong problem-solving and analytical abilities.

Benefits

• Competitive salary
• Professional development opportunities
• Supportive team environment
• Comprehensive benefits package (if applicable)

Join our team and contribute to the efficient management of our financial operations while delivering exceptional service to our vendors and clients

· Salary range: $50,000.00 to $55,000.00 annual salary

· Start Date: Immediately

· Hours of work (with some flexibility): Monday – Friday 9:00am – 5:00 pm

· Vacation: Three weeks

· Comprehensive benefits program

Pay: $50,000.00-$55,000.00 per year

Work Location: Hybrid remote in Markham, ON