Travel Clinic jobs in Port Coquitlam, BC

Job Summary

Our dynamic clinic, specializing in family medicine, Immigration Medical Exams, seafarer medicals, TB testing and travel health, is seeking an experienced and highly-organized Medical Office Assistant (MOA) to step into a key leadership role. We are looking for a self-starter who can not only provide outstanding front-line patient service but also take charge of daily operations and help coordinate our clinical team. This position offers significant autonomy and flexible hours, perfect for a professional seeking a rewarding challenge beyond the traditional MOA role.

Administrative & Patient-Facing Duties:

• Conduct patient intake, including scheduling, registration, and gathering health history information for the chart.
• Prepare and organize patient files and documentation in the EMR ahead of appointments.
• Assist the physician and clinical staff with Immigration Medical Exams (IMEs) and other assessments by managing paperwork, forms, and scheduling logistics.
• Coordinate TB testing appointments and follow-up scheduling (non-clinical support only).
• Handle patient inquiries, phone calls, and correspondence, ensuring a high standard of patient service.

Managerial & Administrative Duties:

• Oversee daily clinic flow, patient scheduling, and wait-time management.
• Act as the primary clinic lead, coordinating and supporting other administrative staff.
• Manage clinic inventory, including ordering and stocking of office and administrative supplies (in coordination with clinical staff for medical/vaccine supplies).
• Ensure all administrative practices and documentation meet clinic policies and applicable privacy/regulatory standards (e.g., FOIPPA, clinic SOPs).
• Support billing, MSP submissions, and other administrative/financial processes as needed.

Skills

• Strong EMR experience and familiarity with clinic scheduling systems.
• Exceptional organizational skills and meticulous attention to detail.
• Demonstrated ability to work independently, take initiative, and problem-solve.
• Excellent communication and customer service skills.
• Fluency in a second language is a strong asset, but not required.

What We Offer

• A key leadership role with significant autonomy.
• A professional, supportive, and dynamic small-team environment.
• Opportunity to be a core part of a growing specialty practice.

Job Types: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Benefits:

• Casual dress
• Flexible schedule
• Vision care
• Work from home

Work Location: Hybrid remote in Burnaby, BC V5H 1Y8