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    • Clear SOPs and support systems so you can execute with confidence.
    • As an Operations Trade Support Analyst, you’ll play a critical behind-the-scenes role in…
    • Minimum 5 years of experience in application support within a Rates environment.
    • Domains: Pricing (yield curve models), Risk, booking, trade lifecycle.
    • Participate in weekend support rotas, application deployments, and disaster recovery tests as required.
    • Demonstrable experience in a front-office application…
    • Good knowledge of trade flow, asset classes and trade life cycle.
    • At least 5+ years of application support experience.
    • Experience with Cloud (AWS) platform.
    • Investigate and resolve production incidents in collaboration with other Murex support teams.
    • Provide daily functional support to Front Office users (mainly…
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    • Call on established customers to support and grow the business.
    • Operate independently and with support of Motion Specialists and Shop Services teams.
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    • Call on established customers to support and grow the business.
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    • Prepare auditable support for portfolio and cash positions, in preparation for monthly financial statements.
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    • An Asset Servicing Analyst in this role will primarily work on the SimCorp Dimension accounting platform with the opportunity to learn and cross train in all…
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    • Exception management of trade instructions to Custodians.
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    • Processing of mutual fund trades files and follow up on rejected trades.
    • Communicate and collaborate with internal teams to resolve trade related issues.
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Job Post Details

Operations Trade Support Analyst - job post

MindEmi Commerce & Marketing LLC
Edmonton, AB
$43,311.08–$88,842.16 a year - Full-time, Contract

Job details

Pay

  • $43,311.08–$88,842.16 a year

Job type

  • Contract
  • Full-time

Location

Edmonton, AB

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

About Us

We’re an early stage startup and our approach combines data, discipline, and tight operational systems to uncover and capture edge at scale. We’re a small, specialized team of strategists, analysts, and engineers building infrastructure to uncover opportunities most people overlook.

About the Role

As an Operations Trade Support Analyst, you’ll play a critical behind-the-scenes role in keeping our operation running with accuracy, consistency, and discipline. You’ll execute structured playbooks, manage client-facing systems, and flag edge cases, all while keeping meticulous records.

This is not a traditional finance or gaming role. It’s a high-trust, precision-driven position ideal for someone who thrives in structured environments, takes pride in operational excellence, and finds satisfaction in completing tasks with care and consistency. You’ll be required to travel locally on a daily basis, so access to reliable transportation is essential.

Key Responsibilities

· Execute SOPs and task checklists with high attention to detail and operational discipline

· Manage real-time workflows, resolve edge cases, and escalate issues as needed

· Log detailed records of all actions and outcomes to maintain transparency and traceability

· Monitor accounts, balances, and platform statuses pre- and post-execution

· Troubleshoot minor technical issues and assist with onboarding or setup tasks for new accounts or tools

· Complete field-based tasks involving physical systems, identity verifications, or client-specific operations (local travel required)

Who You Are

· Detail-Driven & Conscientious: You care deeply about the little things. You catch what others miss.

· Process-Oriented & Reliable: You excel when following structured steps, and teammates know they can count on you.

· Completionist: You finish what you start, close loops without reminders, and don’t leave tasks half-done.

· Steady Under Pressure: You’re calm and focused in live settings and time-sensitive moments.

· Technically Capable: You’re comfortable navigating software, tools, and browser-based workflows.

Bonus Points

· Experience in admin, ops, or structured execution roles (e.g., QA, compliance, lab work, customer operations)

· Interest in alternative markets, trading, or startups

· Familiarity with SOP-driven environments or performance-based work

Why Join Us

· Competitive hourly pay with performance incentives

· Flexible hours with consistent workflows

· Direct exposure to the operational engine of a high-growth, high-precision startup

· Clear SOPs and support systems so you can execute with confidence

Pay: $43,311.08-$88,842.16 per year

Work Location: In person

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