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Technical Support Team Leader jobs

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    • This is a working leadership role where you’ll provide frontline technical support while supervising and supporting a small IT support team.
    • Maintain clear technical documentation, standards, support procedures, and knowledge articles so solutions can be reused across the team.
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    • Strong analytical, troubleshooting, and client-facing technical support skills.
    • Experience working in production support environments with incident management…
    • View all OpenText jobs - Richmond Hill jobs - Technical Support Specialist jobs in Richmond Hill, ON
    • Salary Search: Lead Technical Support Specialist salaries in Richmond Hill, ON
    • See popular questions & answers about OpenText
    • Mentor and guide technical consultants and support team members, providing knowledge sharing, technical coaching, and contributing to the definition of support…
    • Experience leading, mentoring, or coordinating technical teams.
    • Collaborative mindset with a willingness to support team success and continuous improvement.
    • Your leadership will empower teams to deliver outstanding customer service, optimize operational efficiency, and maintain high standards of technical support.
    • Lead and mentor AMS support teams ensuring knowledge sharing skill development and adherence to best practices.
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