BMO Financial Group
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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

71 questions

Full-time hours are regular. 8:45-5:15p however you are paid 7.50 hours max so you are essentially working 30 mins for free every day. There is no such thing as overtime pay.

Part-time hours vary depending on your manager but employees usually have guaranteed hours. 12 a week for very P/T. 18.75 more flexible P/T.


Some branches will pressure you to attend “mandatory” meetings and not pay you. Most of those meetings are unnecessary. Some others will pay you accordingly for meetings.

Answered 8 February 2019

The environment and culture at the BMO contact centre in mississauga is TERRIBLE. Management and senior management are completely incompetent. You're not treated as an employee, or human, but rather cattle that is just there to perform tasks that they are being paid for. Work/life balance is non-existant. You work the hours they tell you to, booking vacation is done a year in advance. You will be micro-managed depending on the manager. Pay is low. You ask ANY employee in any dept if they like their job, they will say no.

Answered 15 March 2020

Its day shift/ mid day/ evening/ night shift or compressed (10h)

Answered 13 June 2019

Interview was mostly focused on customer service experiences, personal and professional goals.

Answered 8 February 2019

Good opportunities for advancement for the right person.

Answered 20 July 2018
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