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Job Post Details

Marina Operations Supervisor - job post

Brown’s Bay Resort
15021 Browns Bay Rd, Campbell River, BC
From $23 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From $23 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

15021 Browns Bay Rd, Campbell River, BC

Benefits

Pulled from the full job description

  • Store discount
  • On-site parking

Full job description

Brown’s Bay Resort and Marina is seeking a reliable, hands-on Marina Operations Supervisor to oversee daily marina operations and ensure a safe, efficient, and welcoming waterfront experience for our guests. This role is ideal for a motivated individual with marine experience, strong leadership skills, and a commitment to exceptional customer service.

Key Responsibilities

  • Supervise day-to-day marina operations, including docks, moorage, fuel dock, and waterfront facilities
  • Ensure safe vessel traffic, mooring practices, and compliance with marina rules and safety standards
  • Lead, train, and schedule marina staff; provide clear direction and on-site supervision
  • Assist guests with moorage, docking, fueling, and marina-related inquiries
  • Conduct regular dock inspections and coordinate minor repairs and maintenance
  • Monitor weather conditions and respond appropriately to changing marine conditions
  • Enforce marina policies in a professional and guest-focused manner
  • Coordinate with resort management, maintenance, and front desk teams as needed
  • Respond to emergencies and incidents promptly and effectively
  • Maintain accurate records related to moorage, incidents, and daily operations

Qualifications & Experience

  • Previous experience in marina operations, marine services, or waterfront supervision preferred
  • Strong knowledge of boating practices, marine safety, and dock operations
  • Leadership or supervisory experience is an asset
  • Excellent communication and customer service skills
  • Ability to remain calm and decisive in high-pressure or emergency situations
  • Physically capable of working outdoors, lifting equipment, and assisting with vessels
  • Experience using reservation and marina management systems to manage moorage availability, guest records, and daily operations
  • Ability to enter, update, and maintain accurate reservation data
  • Familiarity with inventory tracking systems for marina supplies, fuel, and operational materials
  • Ability to place inventory and supply orders, monitor stock levels, and coordinate purchasing with management
  • Basic proficiency with spreadsheets for tracking inventory usage, deliveries, and reorders
  • Comfortable using email and internal systems to communicate ordering needs and confirmations
  • Strong attention to detail when handling reservations, invoices, and purchase documentation
  • Valid Marine Emergency Duties (MED) certification or willingness to obtain
  • First Aid certification preferred

Work Environment

  • Seasonal full time position with potential for extension
  • Staff accommodation options negotiable
  • Combination of weekday, weekend, and holiday shifts
  • Outdoor, waterfront setting in a resort environment

Why Join Brown’s Bay Resort and Marina?

  • Work in a scenic oceanfront location
  • Be part of a friendly, professional, and supportive team
  • Opportunity to play a key role in daily marina and resort operations
  • Competitive seasonal compensation based on experience

How to Apply:
Please apply through Indeed with your resume and a brief cover letter outlining your relevant experience.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

  • On-site parking
  • Store discount

Experience:

  • Customer Service: 1 year (preferred)

Work Location: In person

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