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    • Reporting to the Regional Manager the successful candidate will fill the position of a Community Manager responsible for the properties.
    • This role will also assist in tracking and analyzing social media performance and contribute recommendations to enhance campaigns and optimize social media…
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Job Post Details

Community Manager - job post

ICM Property Services Inc.
Edmonton, AB
From $70,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From $70,000 a year

Job type

  • Permanent
  • Full-time

Location

Edmonton, AB

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Tuition reimbursement
  • Paid time off
  • Dental care
  • Employee assistance program
  • RRSP match
  • Extended health care

Full job description

JOB DESCRIPTION:

Reporting to the Regional Manager the successful candidate will fill the position of a Community Manager responsible for the properties. The successful candidate will draw upon their experience in property management, building operations, tenant relations, budget control and construction/capital project management to ensure the property is managed in accordance with approved business plans and client expectations. The incumbent will possess a high degree of professionalism in communicating with clients, tenants, contractors, and fellow employees.

KEY RESPONSIBILITIES:

As part of your varied duties as a Community Manager, you will:

  • Develop and maintain superior tenant-owner relations by responding in person when necessary or by phone/email to tenant concerns and requests for property management services.
  • Clarify any issues, identify solutions, communicate needs to staff and provide follow up as necessary.
  • Manage staff by providing leadership, direction and advice to employees and other internal staff to ensure efficient delivery of services and maintenance of the property.
  • Ensure that properties are properly maintained and conduct daily physical property inspections, communicate priorities and provide guidance as necessary.
  • Develops property budgets, manages tenant receivables; anticipates not only operational issues but also short and long-term owner/tenant needs.
  • Fosters and develops excellent tenant/client/support staff and contractor relations; develops/implements tenant retention plan; manages tenant requests in a timely/professional manner.
  • Handling the move-in and move-outs process including inspection reports/ arranging cleaners/ maintenance to ensure the space is culminating.
  • Responsible for building revenue and controlling expenses, including preparing and operating within an approved budget; analyzing and approving time sensitive monthly financial statements; ensuring accuracy of tenant billings; and year-end adjustments.
  • Conduct and document building inspections, as well as routine follow up to ensure all items identified are addressed in a timely manner.
  • Ensure that corporate governance, environmental, health & safety policies and procedures are compliant.
  • Identifies issues that have potential to negatively impact the effectiveness of the department; researches and recommends possible solutions and makes recommendations to senior management.
  • Complete monthly and Quarterly Reports.
  • Complete prospect showings and tours of the units, building, and amenities.
  • Complete the application process prospective tenants.
  • Complete and maintain accurate residential files.
  • Coordinate and manage all residential workloads.
  • Other duties and special projects as assigned.

QUALIFICATIONS

Success as a Community Manager calls for a solid professional background that includes:

  • 3+ years' experience in residential property management including experience in leasing, building operations, construction and financial matters; minimum one year' experience in managing employee.
  • Experience with budgeting, forecasting, operation expenses and charges to tenants, rent collection and lease enforcement procedures.
  • Experience with residential service agreements and construction contracts.
  • In depth knowledge of all rules and regulations surrounding property management
  • Detail oriented; proven ability to solve problems.
  • Strong Microsoft Office skills and Budgeting software required.
  • Must be self-motivated and professional.
  • Strong verbal and written communication skills.
  • A dedication to providing exceptional service, every day.
  • Ability to adapt to change in a positive way and deliver successful results within a time frame.
  • Must possess a team-oriented approach to meeting goals and objectives.

Pay: From $70,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Mileage reimbursement
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Wellness program

Ability to commute/relocate:

  • Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience:

  • property management: 1 year (preferred)

Work Location: In person

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