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    • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint.
    • Certification in FOODSAFE Level 1.
    • Supports self, co-workers, and participants in the aftermath of a critical incident.
    • Ability to maintain and develop personal wellness in the workplace and…
    • Friday to Monday 11:59pm to 8:29am (32hrs).
    • You may be required to work in the day or overnights to accommodate program operations.
    • Maintain the cleanliness and order of the shelter while on duty.
    • Monitors the activities of the guests; may include providing safe storage and recording of…
    • The strongest candidates will combine hands-on adult shelter experience with demonstrated leadership ability and will be comfortable balancing the needs of…
    • "The Youth Reaching Home Support Worker assists youth in navigating housing searches and transitions, providing individualized support, and liaising with…
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    • POSITION: Direct Care Worker (Casual, On-call)*.
    • The Direct Care Worker at Deborah’s Gate Safehouse will provide support for participants as required by The…
    • + health and dental benefits upon successful completion of your probationary period.
    • Schedules:* 16 - 24 hours weekly, class 4 driver's license required.
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    • POSITION: Direct Care Worker (Casual, On-call)*.
    • The Direct Care Worker at Deborah’s Gate Safehouse will provide support for participants as required by The…
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    • Monitor guest activity and maintain shelter policies and restrictions.
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    • Position Purpose Summary: The Direct Care Worker at Deborah’s Gate Safehouse will provide support for participants as required by The Salvation Army, Illuminate…
    • The Residential Support Worker (Casual/On-Call) will work with the Residents of Grace Mansion in all areas of personal development and growth, life skills, and…
    • The team plays a critical role in supporting individuals as they work through barriers that may have contributed to lack of housing, as well as help residents…
    • Provides laundry service for the shelters and shelter clients.
    • House Support worker provides a safe and secure environment for residents and visitors.
    • The Shelter Worker may liaise with the Shelters Case Workers to carry out a variety of duties related to supporting clients while at the emergency shelter.
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Program Worker
West Coast Client Support Society
·
3.3
Vancouver, BC V6J 2B3
$27.50–$29.00 an hour
Casual
Apply on company site

Job details

$27.50–$29.00 an hour
Casual
Vancouver, BC V6J 2B3

Full job description

DUTIES & RESPONSIBILITIES
Casework
  • Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint.
  • Work with assigned clients in completing Individual Development Plan (IDP) and, following up with clients at regular intervals to assess, monitor, and adjust IDP as may be required.
  • Conduct an initial needs assessment of the client within 10 days of arrival to the facility and schedule the initial room inspection.
  • Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their personal goals.
  • Develop effective working relations and cooperate with other service providers in the community throughout the entire case management process.
  • Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed.
  • Ensure the eventual completion of the goals and prepare an appropriate exit plan
  • Research and develop knowledge of issues that relate to clients. Development of resource information as relevant for clients.
  • Maintain contact with the community agencies and other service providers to coordinate activities and available resources for the benefit of the Centre and the residents.
Admin/Community Support
  • Facilitate and co-facilitate psycho-educational, experiential groups
  • Delivery of an abstinence-focused, relapse prevention program offering individual and group educational sessions to support client’s sobriety.
  • Supervise/monitor actions and interactions of clients during assigned shift.
  • Respond to all client’s inquiries within the framework of Centre Policies & Procedures.
  • Answer telephone and refer calls to the appropriate person(s).
  • Admit visitors to the facility according to guidelines.
  • Participate with clients in scheduled instructional, spiritual, or social activities as required.
  • Participate in scheduled staff and case management meetings as required and provide input and information on assigned Client progress.
  • Maintain confidentiality and keep accurate files/ case notes and statistical records.
  • Assist with the intake process and departure process of clients.
  • Initial response to emergencies such as fire alarm, or other situations.
  • Respond and assist clients at times of physical/mental/emotional crises.
  • Specifics of administrative duties will vary with the different shifts.
  • Perform other duties as assigned.
EDUCATION, QUALIFICATIONS, AND CERTIFICATIONS:
  • Completion of a formal post-secondary/college program of two academic years in social work or similar fields
  • Training/Certification in Addictions and/or Mental Health recovery
  • Current Certification in First Aid/CPR
  • Certification in Non-Violent Crisis Intervention, or willingness to be trained.
  • Experience with, and knowledge of PTSD, trauma, and addictions populations
  • WHMIS
  • Certification in FOODSAFE Level 1
  • Universal precautions
  • Computer skills and training in Word, Outlook & Excel
  • Fluent spoken and written English
  • Criminal Record Review Act clearance to work with vulnerable adults
Experience and Skilled Knowledge Requirements
  • A minimum of two (2) years of working with individuals who are homeless or at risk of homelessness in a residential setting is preferred but applicable experience will also be considered.
  • Experience and knowledge of working within multiple frameworks and theoretical models of practice, program development and delivery, and working with individuals with complex mental health, PTSD and in addiction recovery needs.
  • Knowledge of program population complexities.
  • Knowledge and working experience of Trauma- Informed practice.
Skills and Capabilities (examples provided below):
  • Organized with good attention to detail.
  • Good analytical and problem-solving skills
  • Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
  • Ability to de-escalate individuals in stressful situations

West Coast Client Support Society (WCCSS) is looking for Program Worker's who will support The Veterans Housing and Support Program. Reporting directly to the Program Manager, the Program Worker will work within a trauma-informed, client-centered, and recovery-oriented framework to support clients of WCCSS in all aspects of personal development and growth. This includes life skills and relevant social and spiritual activities, empowering clients to reach their full potential and overcome obstacles hindering their successful reintegration into the community.

Join the West Coast Client Support Society Team!

West Coast Client Support Society provides inclusive housing and personalized support services for individuals with disabilities and those facing barriers to independent living. The organization fosters safe, respectful environments where clients are empowered to thrive.
Team members are part of a compassionate, mission-driven culture that values collaboration, growth, and meaningful impact. If you're passionate about person-centered care and community support, West Coast Client Support Society offers a rewarding place to build your career.

About West Coast Client Support Society

West Coast Client Support Society provides inclusive housing and personalized support services to individuals facing barriers to independent living. The organization fosters a respectful and empowering environment where clients can build life skills, gain confidence, and work toward greater independence. With access to fully equipped housing and guidance from on-site team members, individuals are supported in their journey toward stability and community reintegration.
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