Service Desk jobs in Durham District, ON

Job Summary
We are seeking a detail-oriented and organized Office Assistant to support our administrative team. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency in various office software. This role involves handling vendor / front desk duties, data entry, and providing exceptional customer service to ensure smooth daily operations within our office environment.

Duties

• Manage vendor/ front desk responsibilities, answering multi-line phone systems with professional phone etiquette
• Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and Sage 50 accounting.
• Assist with filing, document organization
• Provide customer support by addressing inquiries via phone or email and ensuring a positive client experience
• Assist with billing or invoicing as needed
• Maintain organized workspaces and ensure confidentiality of sensitive information
• Assist security team with various administrative tasks.
• Able to Problem Solve.

Qualifications

• Proven office experience with strong organizational skills and attention to detail
• Have knowledge in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with Sage 5 accounting software is preferred but not required.
• Typing skills, accuracy preferred
• Strong computer skills including data entry and familiarity with multi-line phone systems
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Professional demeanor with excellent communication skills and proper phone etiquette

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This position offers an opportunity to be an integral part of a professional team dedicated to providing outstanding administrative support.

Job Type: Full-time

Pay: $42,000.00-$45,000.00 per year

Benefits:

• Dental care
• Extended health care
• RRSP match

Work Location: In person