Medical Terminology Certificate jobs in Toronto, ON

About Us

We are a growing home care service provider in the Greater Toronto Area, focused on delivering reliable, compassionate, and personalized support to individuals in their homes. Our goal is to provide high-quality care that allows clients to maintain their independence, comfort, and dignity.

We are committed to building a team of dedicated professionals who take pride in their work and value consistency, professionalism, and strong client relationships.

Role Overview

As we continue to expand, we are building a small, reliable team of experienced professionals who can conduct client assessments and intake visits on an as-needed basis. This position is designed for individuals seeking a flexible role, with the potential to grow into a more consistent Care Coordinator or leadership position.

The coordinator will work closely with the Care Director to gather client information, assess care needs, and develop individualized care plans, ensuring a smooth and professional onboarding experience.

Key Responsibilities

Client Intake & Onboarding

• Conduct initial home/virtual assessments to evaluate client needs, safety, and personal preferences.
• Assist with onboarding new clients
• Develop, implement, and update personalized Care Plans based on client’s needs.
• Maintain detailed, accurate documentation of all assessments, visits, and care plan modifications.

Client & Family Communication

• Represent the service provider (Heartwell) professionally during initial client and family interactions
• Help set clear expectations regarding services and support

Qualifications

• Healthcare background required (PSW, RPN, RN, or related field)
• Valid Vulnerable Sector Check (or willingness to obtain)
• Valid G driver’s license with a clean driving record (preferred)
• Reliable vehicle with appropriate insurance
• Nursing background (RPN/RN) is an asset
• Additional healthcare-related diploma or degree is an asset
• Current CPR / First Aid certification is an asset

Essential Skills & Qualities

• 1–3+ years of experience in home care, client assessments, or care coordination
• Experience conducting client assessments, developing care plans, or participating in intake processes
• Experience working in a healthcare or medical environment
• Strong knowledge of medical terminology and healthcare documentation
• Experience working with PSWs and/or nurses
• Ability to handle sensitive situations with professionalism, empathy, and sound judgment
• Strong organizational skills and ability to work independently
• Professional communication skills (written and verbal) with clients, families, and care teams
• Detail-oriented with accurate documentation practices
• Strong networking and relationship-building skills

Travel Requirements

• Need based travel throughout your specific region

Compensation

• contract-based role
• Pay per assessment
• Bonus for successful client onboarding
• Opportunity to grow into a larger role as our team and client base grows

How to Apply

• Must be legally entitled to work in Canada
• References required upon request

· Email your resume and a short summary of your experience to info@heartwellhomecare.ca

Pay: $40.00-$45.00 per hour

Benefits:

• Flexible schedule

Application question(s):

• Do you have experience doing client assessments?
• Do you have experience developing care plans?
• Are you available to work on an on-call basis?

Experience:

• care planning: 2 years (preferred)

Licence/Certification:

• PSW, RN, or RPN certificate (preferred)

Work Location: In person