This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Employment is subject to verification of pre-employment screening tests, which may include drug screening and background check when permitted by state or local laws.

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Summary of Role:
Delivers day-to-day shipping support within pharmacy operations to ensure accurate, timely movement of orders and supplies across established workflows. Applies approved checklists and standard procedures to package, label, document, and hand off orders in the system of record. Records shipment details and maintains traceable logs while confirming requirements, due dates, and handoffs with teammates. Reports out-of-standard conditions promptly and routes out-of-scope inquiries to designated contacts to protect safety, quality, and compliance.

Respsonsibilities:

• Packages orders using approved materials and checklists; checks contents and labels against documentation before submission.
• Checks and scans shipments in the system of record; updates status, logs, and tracking fields to keep artifacts traceable.
• Schedules pickups and delivery handoffs within defined turnaround times; notifies designated contacts of variances.
• Records discrepancies, damages, or missing information and reports issues promptly with clear context.
• Applies privacy, security, safety, and quality protocols in all handling and storage activities; documents compliance as required.
• Updates personal job aids and completes required training; suggests small improvements to checklists and templates for supervisor approval.
• Collaborates with teammates to confirm requirements, due dates, and handoffs; routes out-of-scope inquiries to designated contacts.

Education:

• High School Diploma/GED or equivalent experience required.

Work Experience:

• Less than 2 years of experience in pharmacy support, shipping/logistics, warehousing, or a related field required.

Certifications:

• Certification in pharmacy technician practice or logistics and warehouse operations, or equivalent preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Affiliated Companies:

Affiliated Companies: Innomar Strategies