Medical Office Administration jobs in Winnipeg, MB

Are you looking for a great place to work? A place where you can use your enthusiasm for Aesthetics and Health Care in an uncharted way?

Then think about us for this outstanding opportunity.

What we offer:

• A great culture with high levels of engagement
• A supportive team that is committed to personal and professional growth
• An established, but still growing company
• A competitive compensation plan that includes Benefits
• Work/Life Balance - regular hours of work (40 Hours - M-F)
• A positive, team-oriented work environment with opportunities for advancement and development
• An engaging role in an exciting and growing industry
• Opportunities for professional development
• Education and training throughout the year

We are looking for someone who is intelligent and prides themselves on their attention to detail. This special someone is comfortable working both independently and as part of a team.

US:

The First Glance Aesthetic Clinic & Surgery Centre is a leader in medical aesthetics with a vision to provide the highest level of client care. We are a team of dedicated professionals who are passionate about elevating each patient’s natural beauty.

To learn more about our company please go to https://thefirstglance.ca/

We are conveniently located at the corner of Grant and Kenaston

YOU:

We are hiring a full-time Medical Office Assistant. Your primary role will be to assist the surgical coordinators. The individual will elevate the client experience by upholding our standards of insuring efficient and exceptional service and supporting team members.

As the Medical Office Assistant, you have a true passion for people and aesthetics. Reporting to the Operations Manager, you will be highly organized, have excellent phone etiquette impeccable, in appearance, professional in demeanor, and are a self-starter. You are outgoing and extremely client oriented with a keen interest in building client relationships.

You will be working as part of a team in a fast-paced and dynamic environment. You must be reliable, detail-oriented, a team player, great communicator and eager to learn.

This role presents an opportunity to join a dynamic team in an exciting and growing industry.

If you are looking to break out of the status quo by joining a company where you will have the freedom to put your stamp on the organization …….. this may be the place for you!

JOB DESCRIPTION OVERVIEW

• Receive all incoming calls and initiate outgoing calls in relation to the cosmetic and surgical services.
• Deliver quality client service through all interactions, including phone, online or in person, with a focus on building lasting relationships.
• Actively assess client needs, and make and provide informed recommendations for cosmetic, medical, and surgical procedures.
• Educate and provide solutions through treatment and product solutions.
• Collaborating with team members in attaining goals.
• Manage all aspects of booking client care.
• Ensure efficient and timely schedule of the clinic and manage client expectations.
• Manage referrals from other offices.
• Process and follow up on payments, collecting payments for minor surgery and performing end of day closing duties.
• Provide coverage in reception area when needed.
• Participate in education events and training opportunities for development.
• Administrative tasks, as required.
• Other duties as required.

QUALIFICATIONS

• Demonstrated proficiency in written/oral communication (writing, planning, editing, formatting) in the English language
• Medical Office Assistant certificate.
• At least 2 years experience delivering quality service to clients in a professional setting.
• Experience working in a call center would be beneficial.
• Proven ability to establish rapport and build relationships via phones.
• Passion for sales, aesthetics, and client education.
• Exceptional ability to manage time efficiently and manage multiple tasks.
• Excellent verbal and written communication skills - particularly an exceptional phone manner.
• Proven initiative and solution-oriented mind-set.
• Fluent in scheduling software. Basic understanding of Word and Excel would be an asset.
• Exceptional interpersonal skills and ability to engage with all clients.

TYPE OF PERSON WHO WOULD SUCCEED IN THIS ROLE:

· Positive and Outgoing – interacts in a socially engaging manner

· Sense of urgency – with a strong work ethic

· Be highly organized - and detail oriented

· Be able to prioritize and manage deadlines

· Reliable / punctual – you show up

The First Glance provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals.

Our employees are provided with competitive compensation packages. We provide a stable and rewarding environment for its employees in today’s challenging markets.

NEXT STEPS:

If you think this position may have potential for you, then send us your resume and maybe a cover letter telling us why you are a great fit for the role!.

We would like to thank all applicants in advance for their interest in us.

We encourage applications from all qualified individuals and believe strongly in diversity.

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Application question(s):

• Do you live in Winnipeg ?
• Tell us about your experience working in a professional office
• How would you rate your skills in Word and Excel (out of 10) ? Tell us more

Education:

• Secondary School (preferred)

Experience:

• Call Centre: 2 years (preferred)

Licence/Certification:

• MOA (preferred)

Work Location: In person