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Sales Account Manager (Healthcare Market Research)
Burnaby, BC
•
Hybrid work
$90,000–$140,000 a year
Full-time

Job details

$90,000–$140,000 a year
Paid time off, Vision care, Dental care, Life insurance, Disability insurance, Profit sharing, Designated paid holidays, Paid vacation
Full-time
Hybrid work in 7300 Edmonds Street, Burnaby, BC

Full job description

Location: Burnaby, BC

* This role is hybrid for employees located in Greater Vancouver area

Job Type: Full-Time

Experience Level: Mid-Level +3 years

Industry: Healthcare, Market Research, Consulting

About Us

iData Research is a Canadian leading provider of market research and consulting services for the healthcare industry. We work with global medical device manufacturers, pharmaceutical companies, and healthcare innovators to deliver actionable insights and strategic guidance.

As our client base grows, we are seeking a skilled and high energy Senior Sales Account Executive to lead client relationships, drive project execution, and contribute to the continued expansion of our business.

Position Overview

The Account Executive will be responsible for managing a portfolio of healthcare clients, ensuring high levels of satisfaction, repeat business, and revenue growth. This role blends relationship management, consultative strategy, and commercial acumen.

Key Responsibilities

  • Serve as the primary point of contact for a defined portfolio of healthcare industry clients
  • Manage and oversee the delivery of market research and consulting projects from initiation to completion
  • Ensure client satisfaction, retention, and repeat engagements through proactive support and strategic partnership
  • Identify upselling and cross-selling opportunities based on client needs
  • Responsible for bringing in new clients and driving business growth.
  • Collaborate with internal research, sales, and product teams to ensure timely, high-quality deliverables
  • Prepare and lead client meetings, presentations, and business reviews
  • Maintain detailed and accurate client activity in CRM systems

Qualifications

  • +3 years of experience in account management or client services in a B2B setting (preferably within healthcare, market research, SaaS, or consulting)
  • Proven track record and ability to manage complex client relationships and multi-phase projects
  • Strong communication, presentation, and negotiation skills
  • Understanding of the healthcare industry, particularly medical devices or life sciences, is a strong asset
  • Familiarity with CRM tools such as Salesforce, HubSpot, or similar platforms
  • Bachelor’s degree in Science, Business, Marketing, Healthcare, or a related field

Compensation & Benefits

  • Total Compensation: CA$90,000 – CA$140,000+ annually
  • This position includes base salary, commission, on target earning, profit sharing, and team bonus.
  • Comprehensive health, dental, and vision insurance
  • Paid vacation and statutory holidays
  • Annual professional development budget
  • Work-Life balance budget
  • Trip to Hawaii for Sales Person of the year
  • Flexible work hours and hybrid options

Why Join Us?

At iData Research, we combine analytical rigor with deep healthcare expertise. You’ll work with clients who are shaping the future of healthcare, while being supported by a team that values precision, integrity, and long-term partnership.

We offer a collaborative environment where your contributions are recognized, and your career has room to grow.

Apply now to join a team driving smarter decisions across the healthcare industry.

NB: Within iData Research, the position of "Sales Account Manager" is internally designated as "Product Consultant".

Job Type: Full-time

Pay: $90,000.00-$140,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care
  • Work from home

Ability to commute/relocate:

  • Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Have you worked in a B2B sales role within the market research, SaaS, or tech-related sector? If so, Briefly describe your experience in B2B sales and the types of businesses or industries you have sold to.

Education:

  • Bachelor's Degree (required)

Work Location: Hybrid remote in Burnaby, BC

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