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    • Maintain accurate electronic medical records (EMR).
    • Experience in a medical office or healthcare setting.
    • Our mission is to improve access to healthcare through…
    • View all WELL Health Technologies Corp jobs - Vancouver jobs - Medical Office Assistant jobs in Vancouver, BC
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    • Previous medical assistant experience, formal MOA, or LPN/RN backgrounds required.
    • Assist the doctor in performing procedures such as injection treatments,…
    • Guide patients with their medical intake forms and troubleshoot related issues.
    • Strong interpersonal skills - ability to communicate in a professional and…
    • Physical ability to perform the duties of the job including access to a vehicle to travel to clinics.
    • Euclid Telehealth is currently looking for a Vision Care…
    • Communicate with patients in person, via phone, email, and patient portal to provide accurate medical instructions and respond to patients’ questions and/or…
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    • Employment status: Casual, Part-time (work hours may vary upon needs, must…
    • A genuine interest in people and enthusiasm for medical aesthetics and patient care.
    • Accurately collect and document patient information and communications in…
    • Experience with medical billing, insurance processing, and healthcare office procedures.
    • Minimum 1 year of patient-facing experience in a medical or allied…
    • Clinical Standards: Maintain meticulous medical records and adhere to the highest safety protocols and PICO standardized procedures.
    • We work closely with medical clinics, supportive housing providers, and community organizations to ensure safe, consistent, and compassionate care for…
    • Employment Type:* Full-time, Part-time, Locum.
    • Highly competitive fee split with potential earnings of $500,000+ annually.
    • CCFP or FRCPC (or equivalent).
    • Euclid Telehealth is currently looking for a Patient Support Team with a passion for customer service in healthcare, be able to provide an exceptional patient…
    • Checking in patients - collection patient medical information.
    • Electronic medical records: 1 year (preferred).
    • Experience performing visual field testing & OCT.
    • Lab and medical imaging coordination.
    • Proficiency with a computer including electronic medical records and data entry.
    • Assisting with medical legal requests and report processing.
    • Previous experience in working at a medical clinic or diagnostic imaging clinic is an asset.
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Job Post Details

Virtual Medical Office Assistant
WELL Health Technologies Corp
·
2.4
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time
Apply now

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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