Full Time Medical Transcription jobs in British Columbia

JOB SUMMARY

Kootenay Orthopaedics & Sports Medicine is seeking a full-time Medical Office Administrator (MOA) to join our healthcare team. You will play a key role in supporting our surgeons, patients, and team by delivering outstanding administrative care and creating a welcoming, supportive, and positive experience. If you thrive in a fast-paced environment and are passionate about healthcare administration, this is your opportunity to make a meaningful impact!

RESPONSIBILITIES

You’ll be an essential part of our team ensuring our clinics run smoothly and efficiently.

• Welcome patients warmly at the front desk ensuring a positive, organized, and efficient clinic environment
• Answer multi-line phone system and schedule appointments efficiently
• Maintain referral and surgical waitlists
• Maintain accurate patient records and manage confidential information
• Support patients in navigating next steps of their healthcare
• Maintain organized office operations by managing supplies and maintaining office and equipment maintenance
• Adapt to changing priorities and resolve issues with confidence and professionalism

WHAT WE'RE LOOKING FOR

• Positive energy and genuine care for others
• Strong communication skills with both patients and team members
• Excellent problem-solving, time management, and organizational skills
• Ability to manage challenging situations and shifting priorities with a calm, solutions-focused approach
• Commitment to an exceptional patient experience
• Hardworking, detail-oriented, and able to multitask effectively
• Strong work ethic, self-motivated, and able to work independently with minimal supervision

REQUIREMENTS

• 1 to 2 years of demonstrated administrative experience in an office or healthcare setting
• Medical transcription and/or medical billing experience is an asset
• Experience using electronic medical records (EMR) experience is an asset
• Strong team player
• Excellent problem-solving and organization skills with the ability to multitask in a busy office setting
• Proficiency in handling multi-line phone system and managing office communications professionally

Join us to be part of a dedicated team committed to delivering outstanding healthcare services!

Pay: $25.00-$28.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Vision care

Work Location: In person